8x8 Inc Tango VTA464, User Manual

Page 1: ...s NOTICE While every effort has been made to ensure accuracy 8x8 Inc will not be liable for technical or editorial errors or omissions contained within this documentation The information contained in this documentation is subject to change without notice This documentation may be used only in accordance with the terms of the 8x8 Inc License Agreement User Manual www 8x8 com 1 866 879 8647 www 8x8 ...

Page 2: ...ncy energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interfer ence will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to...

Page 3: ...HCP 8 2 Setting up with PPPoE 8 3 Setting up with Static IP Address 10 Activate your 8x8 Service 12 Using Your Tango 13 Making Calls 13 Receiving Calls 13 Surveillance Mode 14 During Calling Session 14 Setup Menu 16 Video Settings 16 General Display Settings 16 In Call Display Settings 18 Network Settings 18 Surveillance Mode Auto Answer Settings 20 Localization Settings 20 Phone Keypad Settings 2...

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Page 5: ... Equipment directly from 8x8 or from an authorized 8x8 reseller or retail reseller 8x8 warrants to you the original end user customer that the Equipment will be free from defects in materials and workmanship under nor mal use This Limited Warranty to you the original end user customer continues for a period of twelve 12 months from the date of purchase from 8x8 or from an authorized 8x8 reseller G...

Page 6: ...QUIP MENT ACCESSORY OR SOFTWARE OR FOR ANY INDIRECT INCIDENTAL SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND OR LOSS OF REVENUE OR PROFITS LOSS OF BUSINESS LOSS OF INFORMATION OR DATA SOFTWARE OR APPLICA TIONS OR THE ABILITY OR INABILITY TO USE THE EQUIPMENT ACCESSORIES OR SOFTWARE TO THE FULL EXTENT THESE DAMAGES MAY BE DISCLAIMED BY LAW 8X8 IS NOT RESPONSIBLE FOR PROBLEMS OR DAMAGE CAUSED BY THE ...

Page 7: ...is the easiest way to see and converse with friends and family whether they live across town or on the other side of the world With Tango staying in touch is more than just a voice on the other end of the phone line it s live full motion video right in front of your eyes at up to 30 frames per second ...

Page 8: ...Everything you need to install your 8x8 Tango is included in the package Standard 6 foot phone cord RJ 11 Standard 6 foot Ethernet cable RJ 45 AC Power Adapter CD containing the Tango User s Guide Tango Quick Start Guide E 911 Postcard ...

Page 9: ...ton 3 WAN The WAN port is used to connect Tango to your cable or DSL modem or to your existing router 4 LAN The LAN port is used to connect Tango to your computer or other net working device 5 Line The Line port is used to connect Tango to your telephone handset Use the included telephone cable to connect your phone to this port 6 Power Service Light The Power Service Light will glow red to indica...

Page 10: ...i cally invert the display Warning The camera lens is designed to rotate up to 180 degrees If you force the rotation beyond 180 degrees the camera DAMAGED WILL OCCUR 12 4 Buttons Icons display will specify what each button represents 13 Menu and 4 Arrow Keys helps you navigate through the Tango menu 14 Faceplate Latch Locks and unlocks the faceplate on the Tango body You can purchase additional fa...

Page 11: ...s this will damage the unit 2 Plug your home telephone into the Line port on the adapter Caution Do not connect Tango to a regular telephone wall jack 3 The Power LED will light up Red while your Tango boots up and connects to the 8x8 network This light will turn orange once your unit is registered with 8x8 When the boot up process is completed the LCD screen will display a background screen with ...

Page 12: ...ommon broadband connection protocols DHCP most common connection type found with Cable Modem and PPPoE most DSL providers use this connection type Choose on of the following three set up options that follow 1 Setting up with DHCP The Tango is configured for use with Dynamic Host Configuration Protocol DHCP by default If your broadband connection uses DHCP simply connect your phone s WAN port to yo...

Page 13: ...9 3 You should now see your Tango s System Information Screen 4 In the menu bar on the left side of the screen select WAN 5 In the top menu bar select PPPoE This opens the WAN PPPoE Configuration screen ...

Page 14: ...ters correctly 8 Under Settings enter the SERVICE NAME and AC NAME required by your ISP If you are not sure leave this blank 9 Click APPLY 3 Setting up with Static IP Address If your broadband provider has given you a static IP address you will need to enter that information in the Tango Follow the steps below to configure the Tango for use with a Static IP address 1 Connect a computer with a web ...

Page 15: ...ango into the address bar of your web browser Then press the Enter key You will be prompted to enter a password the default password is admin 3 You should now see your Tango s System Information Screen 4 In the menu bar on the left side of the screen select WAN ...

Page 16: ...ur 10 digit activation code from the email titled 8x8 Order your number Updated on xx xx 200x that was sent to your email address when your 8x8 order shipped You can also obtain your activation code at www 8x8 com by signing in at 8x8 s Customer Self Service Portal Dial the Automated Activation Service number 012 0001 Follow the voice instructions and enter your 10 digit activation code You will r...

Page 17: ...elect Missed Calls Received Calls or Dialed Calls 2 Scroll through the call records and select the contact number to call 3 Once the name of the person you wish to call is selected select Dial to place the call Note The Tango device will prompt you to remove the handset to initiate the call if you forget to pick up the handset after hitting the Dial button Receiving Calls When there is an incoming...

Page 18: ...conference call by 1 Using the Flash key on your handset to place an active call on hole Then sim ply dial the 3rd party and add them to the call by pressing the FLASH key again a After informing the new participant about the three way call hit the FLASH key again to include all callers in the conversation OR 2 Selecting the Menu key on your navigation panel Then select Call Control fol lowed by S...

Page 19: ...on you can dynamically adjust the bandwidth download streaming by using the up and down arrow keys Camera Lens Setting During your call session you can rotate the camera clockwise and up to 180 degrees to show your caller the opposite view Tango will automatically invert the image when you rotate the camera clockwise more than 90 degrees Warning The camera cannot turn 360 degrees The camera lens w...

Page 20: ... setting manages the frequency unsolicited INTRA frames are sent for On and Auto settings of Send Periodic iFrame For example an iFrame Frequency setting of 4 seconds will cause the Tango to send an INTRA frame every 4 seconds General Display Settings Color Theme You can choose different colors for the background and text Wallpaper Choose a preprogrammed background image from your Tango or upload ...

Page 21: ... a web browser directly to the LAN port of your Tango 2 Enter http 192 168 88 1 the default IP address for your Tango in the address bar of your web browser and press Enter You will be prompted to enter a password the default password is admin 3 You should now see your Tango s System Information Screen 4 Select Image Library from the menu bar on the left side of the screen ...

Page 22: ... turn on off your self view display when your phone is off hook Display Lost Media Icons This setting will show audio or video loss during your call session indicating that you may need to adjust your Bandwidth settings Use the up and down arrow keys or go to the Video Settings menu to adjust Band width settings Call Status Indicates whenever the call is connected or disconnected Network Settings ...

Page 23: ... to change the Tango s local IP address to place it on the same network and subnet The default LAN IP address of Tango is 1928 168 88 1 DHCP Server The DHCP Server setting enables the router to automatically assign an IP address to attached computers using the Dynamic Host Control Protocol Sim ply choose On Off for this option VoIP Settings This is a read only screen It provides the SIP server ser...

Page 24: ...rently operating Daylight Savings zone Turn On Off to automatically adjust the time one hour for Daylight Savings Time DST If your area does not observe DST do not enable this option NTP Server Enter the Network Time Protocol NTP server you want the Tango to use to automatically update the date and time settings Leave the field blank if you do not know the server information Phone Keypad Settings ...

Page 25: ...ed here LAN The LAN IP address is displayed here MAC Address The MAC address of the Tango unit is displayed here You will need to provide the MAC address when you sign up for 8x8 phone service 8x8 Service Status Shows your connection status Firmware Version This shows the version number of the installed firmware ...

Page 26: ...issed received and dialed 300 total You can use any of the logs to quickly initiate a call Select the Call Logs you wish to view Missed Received or Dialed Then select the spe cific phone number you wish to view You can save or delete the call log from your Tango phone book ...

Page 27: ...andset and use the keypad to enter the letters or numbers To enter letters press a key once to enter the first letter on that number key For example press 4 once to enter the letter g press 4 twice to enter letter h Press a key two or three times to enter the second or third letters corresponding to the handset keypad To enter a space press 1 or key To correct an error press to backspace When fini...

Page 28: ...b browser directly to the LAN port of your Tango 2 Enter http 192 168 88 1 the default IP address for your Tango in the address bar of your web browser and press Enter You will be prompted to enter a password the default password is admin 3 You should now see your Tango s System Information Screen 4 Select Import Contacts from the menu bar on the left side of the screen ...

Page 29: ...lpaper Menu Transparency Screen Saver Hide Main Menu Display Brightness Clock Display In Call Display Settings Display Video Preview Display Lost Media Icons Call Status Display Bitrate Network Settings WAN Interface LAN Interface VoIP Settings Survelliance Auto Answer Settings Auto Answer Video Start Password Localization Settings Country Time Zone Daylight Savings NTP Server Phone Keypad Setting...

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Page 31: ...27 Appendix B Icons displayed on the LCD screen Tango Icons Phonebook Call Logs Setup Status Loading New Voicemail ...

Page 32: ...28 Lost Audio Missed Calls Privacy Lost Video Tango Icons Continued ...

Page 33: ... Configuring network is not shown on the LCD screen Check to see if the RJ 45 Ethernet cable is properly connected to the WAN port of the Tango If this problem persists reboot the Tango and try again 4 Tango displays a message Network Unavailable on the LCD screen when trying to make an outgoing call Make sure the message Configuring Network is not shown on the LCD screen Check to see if the RJ 45...

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