UNIVERSAL TOASTER UTX-200
16
P/N 1010904 Rev. 14 04/06
McDonald’s
TROUBLESHOOTING
Problem
Possible Cause
Corrective Action
The unit displays the following mes-
sage:
Platen Fail
NOTE: A Thermocouple which has
become grounded will cause erratic
controller behavior.
The Thermocouple in the Platen
circuit as failed.
The toaster cannot be operated in
Lunch mode with this type of failure.
Contact your Authorized Service
Agency for service.
The unit displays the following mes-
sage:
Platen SSR Fail
A control relay has a short or the
Thermocouple is not pushed into
Platen correctly.
The toaster will open the C1 contac-
tor, disabling the toaster. Contact
your Authorized Service Agency for
service.
The overtemp thermocouple tempera-
ture is greater than 250º F but less
than 350º F. The unit displays the fol-
lowing message:
Main Blower Fault
There is a problem with the main
convection blower.
Unit will operate normally but this
issue should be addressed by an
Authorized Service Agency.
The overtemp thermocouple tempera-
ture is greater than 350º F or an open
thermocouple condition exists. The
unit displays the following message:
IR Sensor Fail
There is a problem with the main
convection blower.
The toaster will shut down. Allow
the toaster to cool and the restart. If
this condition persists, contact your
Authorized Service Agency for ser-
vice.
Cooling fan speed error. The unit dis-
plays one or more the following mes-
sages:
Left Fan Fault
Ctrl Hsg Fan Fault
Right Fan Fault
Cooling fan failure.
The toaster will operate normally
until the compartment ambient tem-
perature exceeds 150º. At this point
the toaster will shut down. Contact
your Authorized Service Agency for
service.
Product sticking in vertical conveyor
or product not toasted properly
Dirty Release Sheet.
Clean the Release Sheet according
to the Maintenance section of this
manual.
Bun Thickness Compression
Control knob is set incorrectly.
Set the Bun Thickness Compression
Control knob is set to 3.
Product inserted incorrectly into
vertical conveyor.
Refer to the Operation section in this
manual for proper operation proce-
dures. Also refer to the product labels
on the unit.
Unit may not be in the proper oper-
ation mode.
When toasting Muffins or Bagels,
the unit must be in Breakfast Mode.
When toasting Buns, the unit must
be in Lunch Mode. Refer to the
Operation section of this manual.
The unit displays the following mes-
sage:
WARNING! Power Fault
Unplug now!!!
Contactor and control relay failures.
Unit has detected IR current or
rising Platen temperature with the
power off.
Immediately unplug the power cord
and call your Authorized Service
Agency for service. The unit must not
be operated with this kind of failure.
