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9.2 Error messages
System Hardware Error. Remove and reinsert the
batteries to restart the meter and repeat the test with a
new strip. If the problem persists, please contact the A.
Menarini Diagnostics customer service.
The test strip is damaged or has already been used or
the blood sample was applied before the drop icon
started to blink on the display. Remove the old test strip
and repeat the test with a new one. Wait until the drop
icon starts to blink before you begin.
Blood sample error. The blood sample did not fill the
sample area of the strip during the measurement
because the sample was not applied correctly, or the
volume was insufficient. Repeat the test with a new
strip after correctly puncturing your finger (§4.1).
The strip was removed or disturbed during the
countdown. Repeat the test with a new test strip.
Low battery. Change the batteries according to the
instructions (§8.3).
9. T
roubleshooting