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NEED HELP? GIVE US A CALL

 855.424.9892

INSTALLATION GUIDE

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EFFICIENCY STATEMENTS

SPECIFICATIONS

Name of Substance 

USEPA Max. 

Contaminant Level 

Influent Challenge Level

Barium

2.0 mg/L

10 +/- 10% mg/L

Radium 226/228

5 pCi/L

226/228: 25 pCi/L

Model

Rated Efficiency

Salt Dosage

Capacity at That 

Dosage

AO-WH-SOFT-

450T

5,210 grains/lb (742 grams/kg)

1.25 lb (0.57 kg)

6,510 grains (422 grams)

AO-WH-SOFT-

PRO-300

5,210 grains/lb (742 grams/kg)

1 lb (0.45 kg)

5,210 grains (338 grams)

AO-WH-SOFT-

PRO-500

5,210 grains/lb (742 grams/kg)

1.66 lb (0.75 kg)

8,650 grains (561 grams)

This product is efficiency rated according to NSF/ANSI 44. The stated efficiencies are valid 
only at the specified salt dosage and 7.0 gpm (26.5 L/min):

An efficiency-rated water softener is a demand-initiated regeneration softener that also 
complies with specific performance specifications intended to minimize the amount of 
regenerant brine and water used in its operation. 

Efficiency-rated water softeners shall have a rated salt efficiency of not less than 3,350 
grains of total hardness exchange per pound of salt (based on NaCI equivalency) (477 grams 
of total hardness exchange per kilogram of salt), and shall not deliver more salt than its 
listed rating.

Efficiency is measured by a laboratory test described in NSF/ANSI 44. The test represents 
the maximum possible efficiency that the system can achieve. Operational efficiency is the 
actual efficiency achieved after the system has been installed. It is typically less than the 
efficiency due to individual application factors including water hardness, water usage, and 
other contaminates that reduce the softeners’ capacity.

Reduction Capabilities for Specific Contaminants

Salt and Capacity Range

Model

Minimum Capacity/Salt

Middle Capacity/Salt Maximum Capacity/Salt

AO-WH-SOFT-

450T

6,510 grains/1.25lb

35,960 grains/10 lb

45,000 grains/18.75lb

AO-WH-SOFT-

PRO-300

5,210 grains/1lb

20,360 grains/5 lb

30,000 grains/9lb

AO-WH-SOFT-

PRO-500

8,650 grains/1.66lb

33,410 grains/8lb

50,000 grains/15lb

AO-WH-

SOFT-450T

AO-WH-

SOFT-

PRO-300

AO-WH-

SOFT-

PRO-500

Specification

45,000 Grain 

Capacity 

Water 

Softener

30,000 Grain 

Capacity 

Water 

Softener For 

City Water

50,000 Grain 

Capacity 

Water 

Softener

Maximum Capacity - 
grains

45,000

30,000

50,000

Maximum Compen-
sated Hardness - gpg 
(mg/L)

100

90

110

Maximum Ferrous 
Iron Reduction - 
ppm5,6

10

0

10

Minimum pH - 
standard units

7

7

7

Maximum Chlorine 
- ppm

0

3

0

Water & Ambient 
Temperature Mini-
mum-Maximum - °F 
(°C)

40/120 (4/49)

40/120 (4/49)

40/120 (4/49)

Water Pressure 
Minimum - Maximum 
- psi (bar)

20/120 

(1.4/8.3)

20/120 

(1.4/8.3)

20/120 

(1.4/8.3)

Maximum Flow Rate 
to Drain During 
Regeneration gpm 
(L/min)

2 (7.6)

2 (7.6)

2.4 (9.1)

Minimum Water 
Flow for Backwash 
gpm (L/min)

2 (7.6)

2 (7.6)

2.4 (9.1)

Service Flow Rate 
(@15 psi (1.0 bar)) 
drop - gpm (L/min)

8

9.1

7

High Efficiency Salt 
Setting - lb/grains 
removed (kg/grams 
removed)

5/21600 

(2.3/1400)

3/13400 

(1.4/868)

6/26400 

(2.7/1710)

High Efficiency Salt 
Setting - Total Length 
of Regeneration - 
min/gal (min/L)

35/26 (35/98)

27.5/21 

(27.5/80)

42.5/30 

(42.5/114)

High Capacity Salt 
Setting - lb/grains 
removed (kg/grams 
removed)

9/33600 

(4.1/2170)

7/26000 

(3.2/1685)

10/39500 

(4.5/2560)

Summary of Contents for AO-WH-PRO-300

Page 1: ...OWNER S MANUAL Use this owner s manual to reference installation troubleshooting and replacement information If you need help or have a question we ve got you covered Give us a call at 855 424 9892...

Page 2: ...Owner s Manual El manual del propietario WHOLE HOUSE SOFTENERS AO WH PRO 300 30 000 Grain Unit Chlorine Reduction AO WH SOFT 450T 45 000 Grain Unit AO WH PRO 500 50 000 Grain Unit...

Page 3: ...a question we ve got you covered Give us a call at 855 424 9892 Note We recommend using an approved or certified professional to connect into existing plumbing and or if drilling is required Tools re...

Page 4: ...l comply with all local and state plumbing codes To prevent back siphoning provide an adequate air gap or a siphon break see Installation Steps Power Supply The transformer supplied is for a standard...

Page 5: ...is recommended Do not use rock salt You may use a salt substitute such as potassium chloride in place of water conditioner salt If potassium chloride is used in place of salt multiply compensated hard...

Page 6: ...ted water To prevent untreated water from entering the home water should not be used inside the home when the appliance is in Bypass Mode Ensure that the appliance is returned to Service Mode when the...

Page 7: ...ppliance unless otherwise recommended Water Heaters If less than 10 3 m of pipe connects the water treatment appliance s to the water heater install a check valve between water treatment appliance and...

Page 8: ...inimum 1 2 1 27 cm I D tubing supplied This size cannot be reduced Note Using PTFE tape or plumber s putty screw threaded drain fitting into drain end cap 2 Route drain line to a floor drain laundry t...

Page 9: ...model not all options will apply The controller should only display options available to the model for which it is programmed Display Settings Units Toggle between English and Metric units Time Set t...

Page 10: ...less than 10 VAC replace the transformer Defective circuit board With 12 VAC present at controller replace the controller Problem Possible Cause Solution Appliance Stays In Regeneration Controller not...

Page 11: ...m has been installed It is typically less than the efficiency due to individual application factors including water hardness water usage and other contaminates that reduce the softeners capacity Reduc...

Page 12: ...27 5 21 27 5 80 42 5 30 42 5 114 Controller Type 2 8 color touch screen 2 8 color touch screen 2 8 color touch screen Electrical Rating 115V 60 Hz 115V 60 Hz 115V 60 Hz Plumbing Connections NPT 1 mal...

Page 13: ...Water containing sand bacterial iron algae sulphur tannins organic matter or other unusual substances should be treated to remove these substances before they enter this product What A O Smith will d...

Page 14: ...o Si necesita ayuda o tiene alguna consulta nosotros nos encargamos Ll manos al 855 424 9892 Nota Recomendamos llamar a un profesional autorizado o certificado para realizar conexiones en tuber as exi...

Page 15: ...s Para evitar el sifonaje de aguas residuales al agua de suministro proporcione un espacio de aire adecuado o un destructor de acci n sif nica consulte los Pasos de instalaci n Suministro de alimentac...

Page 16: ...salada El tanque debe tener agua Tambi n puede agregarla directamente al gabinete de agua salada si no hay sal y hay solo agua en el gabinete Inicie una regeneraci n manual Haga lo siguiente Cumpla co...

Page 17: ...a su hogar no se debe usar el agua dentro del hogar cuando el artefacto est en modo de derivaci n Aseg rese de que el artefacto vuelva al modo de servicio cuando se repare o cuando termine el uso de a...

Page 18: ...miende lo contrario Cuando instale filtros adicionales como un filtro de carb n para agua de pozo coloque el filtro despu s de cualquier artefacto de acondicionamiento de agua a menos que se recomiend...

Page 19: ...iona con el ablandador de agua Aseg rese de que la tuber a de rebose termine en un drenaje que est al menos 8 cm 3 m s abajo que la parte inferior del conector de rebose Mantenga un espacio de aire de...

Page 20: ...rna entre unidades m tricas e imperiales Time Hora Ajusta la hora del d a actual Regen Time Tiempo de regeneraci n Ajusta el tiempo de regeneraci n Ajustes de regeneraci n Type Tipo Alterna entre High...

Page 21: ...a posible Soluci n El artefacto se mantiene en regeneraci n El controlador no est instalado adecuadamente Aseg rese de que el controlador est completamente instalado en la placa de cubierta Disco magn...

Page 22: ...L Radium 226 228 5 pCi L 226 228 25 pCi L Modelo Eficacia nominal Dosis de sal Capacidad con esa dosis AO WH SOFT 450T 5 210 grains lb 742 grams kg 1 25 lb 0 57 kg 6 510 grains 422 grams AO WH SOFT P...

Page 23: ...ientes Tampoco cubre lo siguiente Da os indirectos o consecutivos a causa de una falla del producto Obstrucci n Da o producto de uso de suministros de agua no potable Costos de mano de obra para insta...

Page 24: ...componentes visite AOSmithAtLowes com o visite su tienda Lowe s local Si necesita ayuda o tiene alguna consulta nosotros nos encargamos Ll manos al 855 424 9892 100238095 System Tested and Certified b...

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