50 www.hotwater.com
Fault
Code
Displayed
Description
Cause
Lockout
type
Remedy
E30
Blower Error.
Locked Rotor.
Soft
Check the blower wire harness.
Change the blower.
Change the board.
1.
2.
3.
E33
Water Flow Valve
Closed.
The water valve did not
open when attempting to
establish
fl
ow.
Soft
Check the water valve wire harness.
Change the board.
Change the water valve.
1.
2.
3.
E34
Proportional Valve
(PV) Response
Too Slow.
The closed loop control
of the proportional valve
is not functioning properly
(control error) or the valve
is responding slowly (valve
failure).
Soft
Check the proportional gas valve wire
harness, change the board, change
the gas valve assembly
E35
Repeated Flame
Loss Fault.
Low Gas Inlet Pressure.
Soft
Check the
fl
ame rod wire harness,
check line gas pressure. If it is above
5” WC check the
fl
ame rod and if it
looks dirty, clean it up using isopropyl
alcohol and a clean cloth, change the
fl
ame rod, change the board
E36
Calibration error.
Calibration sequence
incomplete because end
of “call-for-heat” during
the calibration time, or
calibration sequence not
initiated because of lack of
“call-for-heat”, or the unit
has been never calibrated
or Calibration is successful
but DIP switch 4 not set to
“normal”.
Soft
Unplug the power cord, check the
DIP switch 4 position and put it in
ON position.
Increase the set point so that a
“call-for-heat” occurs.
Drain the tank in order to lower the
water temperature so that a “call-
for-heat” is generated.
Set DIP switch 4 to OFF position.
Recalibrate the unit.
Change the board.
1.
2.
3.
4.
5.
6.
E37
No Water Flow.
The heater could not start
because the water
fl
ow was
not established. This can be
caused by an air bubble or a
blockage in the heat engine
water passage, a failed
fl
ow
sensor or a failed circulation
pump.
Soft
Check the water inlet on the heat
engine.
Make a water draw during
fi
rst 60
seconds after putting the unit in ON
mode (to evacuate possible air from
the heat engine water passage).
Check wire harness for pump, water
valve and water
fl
ow sensor.
Check the pump 120Vac voltage
supply (the pump shall be energized
during the heating mode).
Clean or change the water
fi
lter.
Change board.
Change pump.
Change water valve.
1.
2.
3.
4.
5.
6.
7.
8.
E99
Board Failure.
An internal diagnostic check
on the board has failed.
Soft
Change the board.
TABLE 5
Lockout types:
Continuous. Needs “Cycle the Power” or service to restart.
Soft. Will try to automatically recover and restart after 20 minutes.
Auto. Will automatically restart when voltage returns to acceptable parameters.
Alert. Will only display an error code in diagnostic mode.
Summary of Contents for POWER VENT GAS
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