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1. The customer may be offered a yearly Service Contract (PHCP*) at the prevailing
Company rates and terms.
2. In case the customer does not wish to enter the Service Contract, customer has the
option of calling our Authorised service provider and get A. O. Smith Water Purifier
unit serviced on actual basis i.e. by paying the Labour Cost and Spares needed to
attend to that Service or Service Call at the prevailing Company rates. Such service
will be rendered by the Company in towns or places where the Company has its
Authorised service providers.
3. In case of product repair after warranty by Authorised service provider, all expenses
of transporting the goods to and from the Authorised service provider shall be
borne by the customer directly.
4. If, during such service, it is necessary for the Company or Authorised service
provider to replace or repair defective components or parts, the customer shall be
required to pay for the same as per the Company's prevailing price list.
Post Warranty
22. NOTWITHSTANDING ANYTHING ELSE TO THE CONTRARY, THIS IS CUSTOMERS SOLE
AND EXCLUSIVE WARRANTY. ALL OTHER WARRANTIES INCLUDING A WARRANTY OF
MERCHANTABILITY OR FITNESS FOR PARTICULAR PURPOSE ARE EXPRESSLY
DISCLAIMED. A. O. SMITH SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL,
INCIDENTAL, SPECIAL, PUNITIVE OR OTHER INDIRECT DAMAGES. TOTAL LIABILITY
ARISING AT ANY TIME SHALL NOT EXCEED THE PURCHASE PRICE PAID WHETHER
BASED ON CONTRACT, TORT, STRICT LIABILITY OR ANY OTHER LEGAL THEORY.
23. The warranty is issued at Bangalore, and courts at Bangalore shall have exclusive
jurisdiction over matters covered or flowing from this warranty.
Jurisdiction
The courts of competent jurisdiction at Bangalore, Karnataka shall have exclusive
jurisdiction over all matters arising out of any disputes in relation to the product.
*
Visit www.aosmithindia.com for more details on PHCP (Product Health Care Plan).
