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8. While A. O. Smith will make reasonable efforts to carry out repairs/replacement of
parts under warranty within reasonable time, it is expressly made clear that
A. O. Smith shall not be responsible to complete the said services within any
specified period of time.
9. In the event of any unforeseen circumstances, and spares are not being available,
the A. O. Smith’s prevailing depreciation rules will be binding on customer to accept
as commercial solution in lieu of repairs.
10. If an identical model is no longer available due to a change in law, regulation,
or standard, A. O. Smith will replace the product with one having a similar capacity
and input. In these instances, the customer will have the option of paying the
difference between what was paid for the original model and the new model with
the additional features, or receiving a refund of the portion of the purchase price
on a pro rata basis allocable to the unexpired portion of the warranty.
Company’s decision will be final on repair, replacement or refund as aforesaid and
Clause 11 and binding on the customer.
11. Warranty is valid within Company Service Network coverage only. In case the
customer moves to a non-coverage area, customer needs to bring the product to
nearby services network location, Company shall not be responsible for providing
services to non-service network area.
12. Notwithstanding anything contained in this warranty terms, the Company shall not
be liable in case of failure to provide services under this warranty in case of any force
majeure event, i.e., due or attributable to any act of God, orders, restrictions
or regulation of Government, Central or State, war working conditions, hostilities,
riots, civil commotion, strike, lockout, labour trouble, explosion, insects,
rodents or any other cause or circumstance of whatsoever nature beyond
the control of A. O. Smith.
13. The customer will have no claim under this warranty in respect of any personal
injury, sickness, illness, death, property damage or consequential damages, arised
either directly or indirectly due to utilisation of product.
14. A. O. Smith reserves the right to make design and product changes or change the
specification at anytime without any obligation to prospective buyers or customers
or owners of products previously sold.
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