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Warranty
A2Z Ozone Systems Inc. - ONE YEAR LIMITED WARRANTY
The limited warranty set forth below applies to products manufactured by A2Z Ozone Systems Inc. -
and sold by A2Z Ozone Systems or its authorized dealers. This limited warranty is given only to the first
retail purchaser of such products and is not transferable to any subsequent owners or purchasers of
such products. A2Z Ozone warrants that it or its authorized dealers will repair or replace, at its option,
any part of such products proven to be defective in materials or workmanship within ONE (1) year from
the date of retail purchase of such products. (All parts) ANY REPAIR OR REPLACEMENT WILL BE
WARRANTED ONLY FOR THE BALANCE OF THE ORIGINAL WARRANTY PERIOD. NOTE: USE
ONLY A2Z Ozone AUTHORIZED REPLACEMENT PARTS. USE OF ANY OTHER PART(S) WILL AU-
TOMATICALLY VOID THIS WARRANTY. THIS LIMITED WARRANTY DOES NOT INCLUDE ANY OF
THE FOLLOWING:
(a) Any labor charges for troubleshooting, removal, or installation of such parts;
(b) any repair or replacement of such parts necessitated by faulty installation, improper maintenance,
improper operation, misuse, abuse, negligence, accident, fire, repair material, and/or unauthorized
accessories;
(c) Any such products installed without regard to required local codes and accepted trade practices;
(d) ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR
PARTICULAR PURPOSE, AND SUCH WARRANTIES ARE HEREBY DISCLAIMED: AND
(e) A2Z Ozone SHALL NOT BE LIABLE UNDER ANY CIRCUMSTANCES FOR LOSS OF USE OF
SUCH PRODUCTS, LOST PROFITS, DIRECT DAMAGES, INDIRECT DAMAGES, CONSEQUEN-
TIAL DAMAGES AND/OR INCIDENTAL DAMAGES.
TO OBTAIN WARRANTY SERVICE
Contact A2Z Ozone, 1844 Cargo Court Louisville, KY 40299, USA
Customer Service Number: +1 502-499-4977.
When filing a claim, you must provide:
1) Your name, mailing address and telephone number
2) The selling dealer’s name
3) Proof of date of purchase
4) The date of failure
5) A description of the failure.
After this information is provided, A2Z Ozone will release a RETURN GOODS AUTHORIZATION (RAN)
NUMBER. After receiving the RAN number the part in question must be returned to A2Z Ozone, freight
prepaid, with the RAN number clearly marked on the outside of the package. All preauthorized defective
parts must be returned to A2Z Ozone within thirty (30) days. Under no circumstances may any product
be returned to A2Z Ozone without prior authorization. You must call or write prior to returning product
or your returned goods shipment will be refused. Upon receipt of preauthorized returned goods, A2Z
Ozone will repair or replace, at its option, the defective product(s) and return them (shipping is prepaid
for units under warranty for USA customers only). Buyer’s acceptance of the product and use thereof
constitutes acceptance of these terms.
