16
numbers.
Question 8
：
How come I couldn
’
t hear any sound via MSN Messenger
even after the successful installation of the driver?
1. Maybe the micro voice is not enable, so please click the voice icon in the
system tray at the right bottom of computer screen to check if the micro voice
is enable, if not, please enable it in the control volume.
2. Sometimes, the MSN messenger is too old to support both sound card
and your ViewCam, so please upgrade your MSN messenger to support your
ViewCam and sound card.
Question 9: How come the system always asks me to install the driver
while I have successfully installed?
A: Because you have plugged the ViewCam before installation. Please
follow the steps below to do the installation again.
1. Unplug the ViewCam from your computer
2. Uninstall the former
driver
3. Restart your computer;
4. Install the driver;
5. Restart your computer;
6. Plug the ViewCam into your computer and let it search the hardware;
7. Restart your computer, and you should find it is ok now!
Question 10: There hasn
’
t any prompt authentication through the Microsoft
micro sign in the installation process, the system maybe unstable if continue
installing possibly. How deal with it?
Method: please still click " continue to install" .
