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28. GUARANTEE 

 
 
Once again we would like to thank you very much for buying a Stratford fire. 
 
When you buy an 

Aarrow

 fire, you are not only buying a first class appliance - you are buying a commitment 

from us to look after you and your appliance for as long as you want. 
 
Your 

Aarrow

 fire carries a decreasing guarantee against manufacturing defects for a period of 

three

 years from 

date of purchase providing the registration card has been completed and returned to Aarrow Fires. The three 
years guarantee applies to the main body of the fire, i.e. the steel carcass and items fixed immovably thereto. 
The external paint finish, Add-in stainless steel boilers and Thermostat carry a one year guarantee. 
 

Aarrow Fires Ltd

., cannot guarantee items which are susceptible to breakage or damage through careless 

handling, dropping, etc., or through misuse of the appliance by over firing, burning petroleum coke, etc. Nor can 
the guarantee extend to deterioration of parts through fair wear and tear. Firebox linings, grate bars, fuel retainer 
bars, baffle, gasketing materials and door glass are therefore not covered by the guarantee. 
The guarantee is conditional upon the appliance being serviced and checked annually by a qualified heating 
engineer, with documentation to be retained and to be produced in the event of a claim being made. 
 
Parts will be repaired or replaced at the discretion of 

Aarrow Fires Ltd

. The price of replacement shall be 

shared by the manufacturer and purchaser as follows: 
During the first year of purchase the manufacturer will pay 100% of the cost of parts only. 
During the second year the manufacturer will pay two-thirds of the cost and the purchaser one third. 
During the third year the manufacturer will pay one third of the cost and the purchaser two-thirds. 
 

USE OF SPARE PARTS OTHER THAN THOSE SUPPLIED BY AARROW FIRES LTD WILL 
INVALIDATE THE APPPLIANCE GUARANTEE. 

 
If you think your fire is not working correctly or in the event of a breakdown, please contact your local Aarrow 
Fires dealer or call our Technical Support Department on 01308 427234.

 

When you contact us, we will want to know: 
 

1.

 

Your Name, Address/Post Code and Telephone Number 

2.

 

Specify Fire Model and Serial Number 

3.

 

Clear and concise details of the fault 

 
 
 

In the event of claims against guarantee, please supply proof of purchase and fire serial number to 
Aarrow Fires Ltd., The Fireworks, Bridport, Dorset DT6 3BE. 
 
Please complete the following for your own records  
 

Date of purchase ……………………Equipment Purchased - Model ……………….Serial No …………….……. 
Name and address of Supplier ……………………………………………………………………………………… 
Name and address of Purchaser ……………………………………………………………………………………. 
Name and address of Installer ……………………………………………………………………………………… 
 
 

29. CUSTOMER REGISTRATION

 

 
See card enclosed 
 

To guarantee the very best in after-sales service, do not forget to complete and return your Customer 
Registration Card within 14 days. 

 
Just return the completed card to: 
1.

 

Register your appliance for a full year's Parts Guarantee 

2.

 

Have free professional help from our expert team. 

 

Please contact us direct 01308 427234 if no Customer Registration Card is included. 

Summary of Contents for Stratford Sf 30

Page 1: ...INSTALLATION OPERATING INSTRUCTIONS The Stratford Multifuel Sf Si Stoves Stratford Sf 50 Convector PLEASE RETAIN THESE INSTRUCTIONS FOR FUTURE REFERENCE...

Page 2: ...we are so confident in the reliability of our product Should you have any questions about our Stratford Stoves that are not covered in this manual please contact the Aarrow dealer in your area or cal...

Page 3: ...ments 13 9 Spare Parts List 14 A Stratford Sf B Stratford Si 10 Accessories 16 11 Fuels 17 12 Lighting the Fire 18 13 Overnight burning 19 14 Ash removal 20 15 Cleaning 21 16 Safety 22 Installation In...

Page 4: ...OR WONDERCO MUST NOT BE BURNED IN THIS APPLIANCE TO USE THIS FUEL WILL INVALIDATE THE APPLIANCE WARRANTY IF IN DOUBT CONTACT THE SOLID FUEL ASSOCIATION TELEPHONE FREEPHONE 0800 600000 THE USE OF SPAR...

Page 5: ...condary combustion and directs the flue gas around the whole upper firebox before allowing it to escape to the chimney The primary air for burning enters the ash pit chamber beneath the grate controll...

Page 6: ...1 1 1 1 1 1 1 1 1 1 1 1 Operating Tool 1 1 1 1 1 1 1 1 1 1 1 1 Thermostat 1 1 1 1 1 1 1 1 Instructions 1 1 1 1 1 1 1 1 1 1 1 1 Only the knob the thermostat is already fitted to the stove The model an...

Page 7: ...ate bars Periodic inspection of the bars is recommended and the removal of any nails or wire that may be present after burning wood All the grate bars in each appliance are identical and can easily be...

Page 8: ...0 Sf50 see Fig 3 4 Figure 3 Figure 4 Remove front fuel retainer bars Set the two linings on the side ledges on either side of the firebox Set the rectangular linings on the upper surface of the grate...

Page 9: ...uel retainer bars Note Neither the rear linings nor the side linings are handed and both faces are suitable for direct contact with the fire 5 THROAT PLATE INSPECTION The throat plate for all fires ty...

Page 10: ...regulates the amount of under draught entering depending on the setting of the thermostat control knob located at the bottom rear of the right hand side of the unit and the temperature of the water t...

Page 11: ...the ash door has been shut first When the fire door is shut the ash door knob can be turned anti clockwise by up to 95 degrees creating a variable gap between the top of the ash door and the body thr...

Page 12: ...two glass retainer clips on one side only inwards towards the centre of the door as far as they will go Pull this side of the glass away from the door casting easing the tags on the glass retaining cl...

Page 13: ...the fire door so that it is at a right angle to the front face of the fire Lift the fire door up off the hinges Gently tap the two hinge pins in a direction to compensate for the misalignment Refit t...

Page 14: ...4 AFS165 AFS166 AFS167 Grate Bar 11 AFS001 AFS001 AFS002 AFS003 Fire Bed Surround 12 AFS007 AFS007 AFS007 AFS007 Grate Bar landing with fixings Convector Models Boiler Models 13 AFS074 AFS075 AFS076 A...

Page 15: ...AFS203 Ash pan 9 AFS054 AFS055 Comb Comb Extension 10 AFS062 AFS065 Grate Bar 11 AFS003 AFS003 Fire Bed Surround 12 AFS007 AFS007 Grate Bar landing with fixings Convector Models Boiler Models 13 AFS0...

Page 16: ...rear firebox liner panel Stratford Sf convector units can be fitted with slab type boilers only not cantilever type Fitting Remove the fuel retainers rear firebox liner panels and throat plate Knock...

Page 17: ...eter mm 127 5 127 5 127 5 127 5 152 6 152 6 152 6 152 6 TECHNICAL DATA THE STRATFORD Si RANGE Si 40 Convector Si 40 Boiler Si 60 Convector Si 60 Boiler Room Heater only Min Max output kW 2 10 N A 4 15...

Page 18: ...and creosote which may in extreme cases run down the chimney in liquid form This will seriously damage both the chimney and appliance Note If you have sticky tar inside the appliance or chimney your...

Page 19: ...e fire if it is suspected that any part of the water system is frozen Note The high temperature paint acquires durability by being cured during the initial firings of the appliance During this process...

Page 20: ...deposits in the chimney This effect can be minimised by burning hard for a short period about 20 minutes twice a day It is usually convenient to do this morning and night Note To avoid chimney problem...

Page 21: ...orming on the grate should be removed when cold 15 CLEANING Important Under some circumstances soot can quickly build up on the throat plate and adjacent areas The throat plate should be removed and c...

Page 22: ...painting make sure that the fire is out and is cold Remove the door glass and gilt trim Lightly wire brush or rub with wire wool the body of the appliance to remove any loose paint powder Mask or remo...

Page 23: ...are not damaged during installation 19 HEARTH The fire should be installed to stand on a constructional hearth of non combustible materials not less than 125mm 5 thick conforming to Building Regulati...

Page 24: ...y breast so that flow and return pipes can be connected to the appliance 23 CHIMNEY Please remember that chimney draught is dependent on four main factors Flue gas temperature Flue height Flue size Fl...

Page 25: ...maximum there should be a gap of 23mm between the fire and the edge of the damper plate furthest from the control shaft If this is not the case adjust by slackening off the lock nut and turning the a...

Page 26: ...ng off the lock nut Replace the casing on the unit front and refit the control knob on to the thermostat shaft Positioning Appliance in recess Apply a thin cement slurry to the back of the hearth so t...

Page 27: ...reviously removed and check unit thoroughly 25 FLUES AND CHIMNEYS Flexible stainless steel liners used on all oil and gas appliances are NOT suitable for solid fuel and MUST NOT BE USED The diameter o...

Page 28: ...Soot door Horizontal 150mm 6 between support brackets 2 4 metres 8 0 maximum or Maximum 50mm 2 gap to wall 600mm 24 minimum TYPICAL PREFABRICATED Rain cap Non combustible ALL INSTALLATIONS MUST CONFOR...

Page 29: ...ATER DRAW OFF DRAIN COCK RADIATORS RADIATORS CENTRAL HEATING RETURN 22mm PIPE GRAVITY RADIATOR 22mm OPEN VENTS GRAVITY FLOW 28mm PIPE PIPE STAT GRAVITY RETURN 28mm PIPE DRAIN COCK AT LOWEST POINT CIRC...

Page 30: ...effective circulation can occur around the primary circuit to carry heat away and thus stop boiling The output of any radiator installed as a heat leak should not be less than 10 of the rated output...

Page 31: ...FAIR BAD 4 What is the draught reading 14 What is the calculated output required to heat the system 5 Is the throat plate fitted YES NO 15 Is a heat leak fitted YES NO 6 What is the height of the flue...

Page 32: ...price of replacement shall be shared by the manufacturer and purchaser as follows During the first year of purchase the manufacturer will pay 100 of the cost of parts only During the second year the...

Page 33: ...p or Signature Should you have any questions about your fire that are not covered in this manual please contact our Technical Department on 01308 427234 Please keep all repair receipts safely Please e...

Page 34: ...34 Manufactured by July 2001...

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