Managing Calls
140
41-001524-00 REV01 – 07.2014
DND and Call Forward
The 6867i has a feature that allows you to configure DND and Call Forward for multiple accounts on the phone. You can
set specific modes for the way you want the phone to handle DND and Call Forward. The three modes you can set on the
phone for these features are:
•
Account
•
Phone
•
Custom
The following paragraphs describe account-based DND and Call Forward:
•
DND Configuration
•
Call Forward Configuration
DND Configuration
DND is a feature on the phone that prevents the phone from ringing and receiving incoming calls. When DND is enabled
with Call Forward, any incoming calls can be forwarded to your voicemail or another number. See
“Call Forward Configu-
ration”
on
page 144
for more information about call forwarding to other numbers.
On the 6867i, you can set DND on the phone-side for a specific account or for all accounts on the phone. You can set
three modes for DND using the Aastra Web UI at the path,
Basic Settings > Preferences > General > DND Key Mode: Account
,
Phone
(default), and
Custom
. DND performs according to the mode you set.
You can then configure a DND key (for the phone or for an expansion module) using the Aastra Web UI at the path,
Oper-
ation > Softkeys and XML
or
Operation > Expansion Module <N>
. You can toggle DND on and off by pressing the key, or by
setting DND for a specific account at the path,
Basic Settings > Account Configuration
. Once you enable DND, the
icon displays on screen for the applicable account.
The following describes the key behavior for each DND mode.
•
Account: The DND key toggles the account in focus on the IP phone UI to on or off.
•
Phone (default): The DND key toggles all accounts on the phone to on or off.
•
Custom: The DND key displays custom screens on the IP phone UI. The user can select whether to enable/disable DND
per account, enable DND on all accounts, or disable DND on all accounts.
Note:
If there is only one account configured on the phone, then the mode setting is ignored and the phone behaves as if the
mode was set to Phone.
