Aastra BluStar 8000i, User Manual

Page 1: ...Aastra BluStar 8000i Desktop Media Phone Release 4 3 0 41 001484 11 Rev00 09 2013 BAS Mode User Guide...

Page 2: ...translate or reduce to electronic medium or machine readable form or language derive source code without the express written consent of the Seller and its Suppliers or dis seminate or otherwise discl...

Page 3: ...7 Screen and LCD Camera 7 Phone Features and Keys 8 Line Call Appearance Keys 10 Keypad Keys 11 Getting Started 12 Plugging In and Starting the BluStar 8000i 12 Logging In 12 Login Screens 13 Logging...

Page 4: ...ls 76 Making a Call 76 Using Handsfree Speakerphone 78 Using a Headset 78 Receiving Calls 79 Handling Calls 81 During Calls 81 Ending Calls 82 Switching Screens In a Call 82 Placing a Call on Hold 83...

Page 5: ...My Contacts 108 Care and Cleaning 119 Contacting Aastra Telecom Support 120 Limited Warranty Warranty 1 Exclusions Warranty 1 Warranty Repair Services Warranty 1 After Warranty Service Warranty 1 Limi...

Page 6: ...Star 8000i in SIP Call Server mode Aastra BluStar 8000i Desktop Media Phone BAS Mode User Guide Describes the most commonly used features and functions for an end user when utilizing the BluStar 8000i...

Page 7: ...roducts only Self view Mirror image with lighting options Screen saver function Audio Handsfree Four integrated microphones Microphone and video mute indication Full duplex audio Stereo Acoustic Echo...

Page 8: ...cemail other BluStar 8000i users mobile phones or other telephones Contact Database Full name organization address Multiple phone numbers SIP URLs and numeric One touch dialing to any contact Presence...

Page 9: ...ble Industry Canada technical specifications Warning Hazardous voltage enclosed Voltage or current hazard sufficient to cause shock Disconnect power before servicing Danger There are no operator servi...

Page 10: ...e typically a desktop 2 Connect one end of the handset cable to the RJ 11 connector on the end of the handset and the other end to the RJ 11 connector on the underside of the terminal Note You can tuc...

Page 11: ...nnector on the rear of the terminal Alert For use with included AC DC adaptor model no 3A 603DB12 Pour utiliser avec mod le 3A 603DB12 6 Connect the BluStar 8000i s power cord plug to a suitable power...

Page 12: ...are Features The following two images describe all of the hardware features of the BluStar 8000i Screen and LCD Camera 30 10 Message Waiting Indicator Video Mute Indicator Privacy Shutter Camera Micro...

Page 13: ...Features 41 001484 11 Rev00 09 2013 8 Phone Features and Keys Handset Home Key Speaker Hot Key Goodbye Key Fingerprint Reader Redial Key Line Call Appearance Key Audio Mute Key Headset Key Volume Key...

Page 14: ...uStar 8000i on page 77 Note If you want to mute the other party see To Mute a Caller on page 77 Home Key Opens the home screen For more information see Home Screen on page 17 Hot Key Opens or closes t...

Page 15: ...ceive calls from to a group for which your extension belongs The line call appearance LED indicates the status of that line The following table describes the behavior of the LED on the Line Keys Keypa...

Page 16: ...with three presses 4 GHI Dials 4 When entering text this key enters G with one press H with two presses and I with three presses 5 JKL Dials 5 When entering text this key enters J with one press K wit...

Page 17: ...ars Logging In In order to make calls access your personal settings and use all of the BluStar 8000i applications you must first login to the terminal You can login using your User Name and Password O...

Page 18: ...login process 1 On the login window touch the User Name button 2 Use the on screen keyboard to type in your user name Touch Backspace on the on screen keyboard or the Clear button to delete incorrect...

Page 19: ...the application App menu From the log off screen users have the option to do the following Log Off Log Off and Restart Safe Shutdown for Unit Relocation Cancel To Log Off 1 Touch the App Menu 2 Touch...

Page 20: ...sical QWERTY keyboard The key board appears automatically when a screen contains editable fields or when you touch an editable field for keyboard input At any time touching the button will hide the on...

Page 21: ...re displayed as upper case characters and the Shift key is represented as a Caps Lock key indicating caps lock is on To turn off caps lock functionality simply press the Caps Lock key Key Alternate Fu...

Page 22: ...nagement Notes The time date and user information is set up by your system administrator Contact your system administrator if you have any questions The call handling indicators i e icons for call for...

Page 23: ...me screen This menu stores all of your favorite contacts and saved conferences It acts like a speed dial list so you can quickly select a contact or saved conference to call see To Make a Call Using F...

Page 24: ...he Home Screen To Remove Applications from the Home Screen 1 Touch the Home or the Favorites button OR the Home key 1 Touch the App Menu button 2 Touch the app you want to add to the home screen 3 Tou...

Page 25: ...call screen appears when you are participating in a call In addition to showing the image s and name s or number s of the people you are talking to the Call Appearance Bar provides the call status for...

Page 26: ...onference call remote camera control functionality is restricted to the BluStar for Conference Room HD cam era owner and the conference moderator host i e the conference call initiator 1 When in an ac...

Page 27: ...ow aborts the impending screen lock function Note If configured by an administrator calls can be made to emergency services while the phone is locked 1 Touch the App Menu button 2 Touch the Lock Scree...

Page 28: ...d screens The following images show what applications and controls are available on each screen You will also notice that different Audio Video Controls and App and Telephone Connection Management Con...

Page 29: ...e 34 Brings up the Favorites menu the home screen that displays your favorite contacts and saved confer ences For more information see Favorites Menu on page 18 Allows you to access your saved confere...

Page 30: ...ke a Call Using Redial on page 77 Allows you to access your voicemail to retrieve and listen to stored messages For more information see Voicemail on page 43 Allows you to transfer a call to another n...

Page 31: ...or last name you can scroll through them using a A Z menu From this screen you can man age your address book by doing any of the following search add edit or delete a contact select a contact from fav...

Page 32: ...arch for contacts by going to any of the following Your contacts list all entries or unfiled entries Favorites Directory History call history 1 In the telephone feature controls touch the Contacts but...

Page 33: ...contacts see Contacts on page 60 1 In the telephone feature controls touch the Contacts button 2 Touch either All Entries Unfiled Entries or a created folder e g Sales 3 Touch the Search text field an...

Page 34: ...details under the name numbers addresses email URL and folders buttons 4 Touch Done 1 In the telephone feature controls touch the Contacts button 2 Touch the Go to Favorites button 3 Touch the arrow...

Page 35: ...the contacts button 4 Touch the Add Contact button 5 Touch Done Note You can also create contact folders on the BAS see To Add a Contact Folder on page 113 1 In the telephone feature controls touch t...

Page 36: ...t 1 In the telephone feature controls touch the Contacts button 2 Touch the arrow on a contact button to open up the contact s information screen 3 Touch the Edit Contact button All boxes are now outl...

Page 37: ...folders Note If the contact was added as a favorite the message will also state Favorite attached to this contact will also be deleted Deleting a contact that has been added as a favorite will automa...

Page 38: ...ame separated by a comma If you prefer the option is available to display contacts in reverse order i e last name first name To Display Contact Names in Reverse Order 1 In the telephone feature contro...

Page 39: ...any directory a button will be available next to All Global Entries The LDAP directory name is configurable by your system administrator e g the BluStar Trial button in the image below represents the...

Page 40: ...ontrols touch the Directory button 2 Touch the arrow on the Sort by First Name button at the top of the screen 3 Select either Sort by First Name Sort by Last Name Sort by Company then First Name Sort...

Page 41: ...nce Blocked red of extensions on the BluStar 8000i Contact status is available by default in BAS mode see Contact Status on page 38 The Favorites menu is comprised of three pages each containing 18 ce...

Page 42: ...arrow on a contact button to open up the contact s information screen 2 Touch View Full Contact Information 3 Select a color from the list of available colors under the Favorite heading 4 Touch Done Y...

Page 43: ...Additionally users can manually choose from the following additional contact states all indi cated by red by selecting the User Information button Do Not Disturb Out of the Office Vacation Presence B...

Page 44: ...ent setting is enabled the following changes are applied Search Users can search through their contacts favorites directory and call history on the search screen Contacts can be sorted by the followin...

Page 45: ...Touch the arrow on a contact button 4 Touch Add to Contacts or Add to Favorites 1 Touch the Search button 2 Touch the arrow on the Sort by First Name button at the top of the screen 3 Select either So...

Page 46: ...ers can select the display format of the caller to be either first name last name or last name first name Users can also type in the name of the contact or company name if applicable in the search tex...

Page 47: ...Contacts or Add to Favorites 5 Touch the History button again to de select it and close the search screen 1 In the telephone feature controls touch the Directory button 2 Touch the Display First Last...

Page 48: ...uStar 8000i displays up to 99 voicemail messages for an account even if the number of voicemail exceeds the limit Message Indicator The voicemail button will show a message indicator that increments t...

Page 49: ...e Using Handsfree Speakerphone on page 78 Allows you activate the speakerphone For more information see Using Handsfree Speakerphone on page 78 Allows you to activate the headset For more information...

Page 50: ...e choices of exposure standard auto exposure dimmer and brighter These controls allow you to adjust the camera s exposure To Set Video Exposure 1 Touch Magic Mirror in the audio video control menu You...

Page 51: ...tton it disappears The self view screen is great to use especially if you are in a moderated conference call see If the Moderator Moves You into a Large Window or Thumbnail on page 101 To Turn On Self...

Page 52: ...or more information see Placing a Call on Hold on page 83 Allows you to end an active call For more information see Ending Calls on page 82 Allows you to pickup a call that is on hold For more informa...

Page 53: ...ge 14 Status screenShare Feedback Calculator Clock Currency Converter Stocks Weather To Open the Application Menu To Close the Application Menu 1 Touch the App Menu button OR the Hot key The App menu...

Page 54: ...y log in to a specified default account upon a manual restart forced restart or cold reboot These three processes can be defined as follows Manual restart user initiated e g when a user selects the Re...

Page 55: ...ppear on screen before the device automatically logs in In such situations you can choose to login immediately by selecting the Autologin Now button or simply wait until the countdown ends Selecting t...

Page 56: ...e BluStar 8000i using the account you wish to configure as the autologin account 2 Touch the App Menu button OR the hot key The App Menu button is outlined in green indicating that it is opened 3 Touc...

Page 57: ...er the sound duration type of sound and volume for the following Incoming Call Incoming Call Waiting Outgoing Call Outgoing Call Failed Transfer Succeeded Button Click Dialpad Click Keyboard Click To...

Page 58: ...ymbol on the top of the Home screen Video Rates Allows users to independently configure the maximum video data transmit and receive rates when in calls with BluStar 8000i and non BluStar 8000i devices...

Page 59: ...6 Select either Answer New Call and Disconnect Old Call Decline New Call and remain in Old Call 7 If you don t have to configure anything else on the screen touch Done 1 Touch the Max 8000i Transmit...

Page 60: ...orward button is selected Option Description Change the Screen Brightness Allows users to set the amount of light that illuminates the LCD screen Calibrate the Touchscreen Allows users to calibrate th...

Page 61: ...e on the screen press Done 1 Touch Calibrate Touchscreen button 2 Touch the target for several seconds then lift your finger off the screen The following message appears Calibration completed successf...

Page 62: ...of the week 3 Under Work Hours enter the Start and End time of your weekday work schedule by touching the hour HH and minute MM fields and using the on screen keyboard If your terminal is in 12 hour...

Page 63: ...ous hardware components and a screen saver will be initialized 1 Touch any part of the screen or Press any key on the BluStar 8000i or Lift the handset Note If you are not logged in to your account th...

Page 64: ...ur user name and password to add a new fingerprint Once you have registered a fingerprint to your account when you open the fingerprint screen you will see that you have a fingerprint already register...

Page 65: ...Sockets Layer SSL which provides secure communications over the Internet All data exchanged is also encrypted to increase security 3 Using the fingerprint reader on the phone not the image on the scr...

Page 66: ...2007 SP1 or greater is configured Exchange 2007 SP1 or greater contact pictures are supported and take precedence over picture IDs stored on any configured image servers 1 Touch the App Menu button To...

Page 67: ...you will see the following error message If you are using Exchange 2003 or if the auto discovery request is not successful continue with the steps below to manually enter your Exchange details 6 Ente...

Page 68: ...field If left empty the default port 389 is used LDAP Base DN You can specify the LDAP server base Distinguished Name DN or the description of the top level of the directory tree Usually if a company...

Page 69: ...the user name and password fields can be left empty 7 Select Only Use LDAP Directory if you don t want to use the global directory set up by your system administrator 8 Touch the test button to test t...

Page 70: ...s Displays details about the audio configuration and audio packet statistics Displays transmit and receive statistics for the terminal s audio traffic Video Details Displays details about the self vie...

Page 71: ...ays information about the BluStar 8000i Encoder DSP driver Memory System Info Displays details about the system processes terminal up time CPU load and memory usage Licensed Features Displays details...

Page 72: ...here you can do the follow ing make the screenShare window larger or smaller hide the window this activates the screenShare app button in the App menu allowing you to open the screenShare window To Hi...

Page 73: ...feedback you wish to send Note If the applicable general category is not listed select Other 3 Touch the Your Email field and enter in your email address by using the on screen keyboard Note Including...

Page 74: ...the earth s pat tern of sunlight and darkness The clock app is designed to fit in the top frame on the home screen To Select a City 1 Touch the Clock app 2 Touch the geographical area where the city i...

Page 75: ...from the two drop down lists The drop down lists can be configured to display one of the three following list structures All the major world currencies in alphabetical order Your favorite user configu...

Page 76: ...lists when selecting a currency for conversion Notes If the Use Favorite Currencies only option is not selected then your favorite currencies will be listed first followed by the remaining major world...

Page 77: ...ks To Add a Stock Symbol or Name Notes Stock information is provided by Yahoo Finance and is delayed by 20min The AAH TO stock is displayed by default 1 Touch the Stocks app 2 Touch the Options button...

Page 78: ...the red sign beside a Monitored Stock 4 If you don t have to configure anything else on the screen press Done 1 Touch the Stocks app 2 Touch the Options button then Configure 3 Touch the Up or Down ar...

Page 79: ...on to be in metric or imperial add delete or change the order of your saved locations To Add a Location Note Weather information is provided by Yahoo Weather and is updated every 2 hours 1 Touch the W...

Page 80: ...Touch the Options button then Configure 3 Touch the red sign beside a Saved Location 4 If you don t have to configure anything else on the screen press Done 1 Touch the Weather app 2 Touch the Option...

Page 81: ...l a calling menu appears on the screen allowing you to do the following mute the call select voice only change the ring volume select cancel The callers name and sip address appears as well Note Durin...

Page 82: ...ace to delete incorrect entries or cancel to Clear the entire entry 3 Touch Dial 4 Touch Goodbye to end the call 1 Touch the Redial button 2 Touch Dial 3 Touch Goodbye to end the call 1 Touch a contac...

Page 83: ...you will see the red LED light beside the head set key turn on To Make Calls Using a Headset 1 Touch the Contact button for your personal contacts or the Directory button for contacts available to all...

Page 84: ...all menu appear on the screen and the L2 key flashing If you answer the first call the second call menu will still appear on your screen If you answer the second call the BluStar 8000i will automatica...

Page 85: ...a Call 1 Touch the Video Answer button or pickup the handset and deselect the voice only button You will see the caller if they do have not disabled their camera 2 Touch Goodbye to end the call 1 If...

Page 86: ...ference Room user and the call is a video call Bring up a tonepad to dial another party Disconnect the party If you are in a video call and you touch the Voice Only button your camera will turn off th...

Page 87: ...h the handset you can also place the handset back on the hook to end the call Switching Screens In a Call During a call you can open the App menu and other screens such as your favorites For example i...

Page 88: ...alls on Hold button They then reappear on in the call appearance menu To Swap a Call When you have only one call on hold and one active call 1 You can place an active call on hold by pressing the Hold...

Page 89: ...ansfer a call to another number or to connect two active calls together and remove the calls from your BluStar 8000i screen 1 Press the Calls on Hold button 2 Touch the Swap button under the caller th...

Page 90: ...al or voice mail 1 To cancel the transfer touch the Pickup button The call that you were attempting to transfer is no longer on hold 1 If an incoming call appearance arrives before completing a transf...

Page 91: ...and username of the new destination and the reason for the call diversion Similarly at the new destination the caller ID of the original call destination displays Call Diversion Example 4 Touch the T...

Page 92: ...rator 4 Tim s BluStar 8000i displays the name and extension of where the call is being diverted to and the reason for diverting the call 5 Roger s BluStar 8000i accepts the call and displays the name...

Page 93: ...participants Consultation Hold Conference Calls Consultation hold conference calling allows you to converse privately with a new party before adding that party to the conference call Note The confere...

Page 94: ...ears on the screen of the active caller Or Press the Calls on Hold button and touch the Join button under the call appearance bar of the caller that is on hold You are now in a conference call and par...

Page 95: ...ference call will be placed on hold If you wish to decline the call touch the Goodbye button to terminate the incoming call Note Any existing party in the conference call may add parties to the confer...

Page 96: ...ouch either Dial Only Available Busy Unknown Contacts Dial All Contacts Regardless of Presence Cancel You will see all available participants appear on your screen in the large windows and in thumbnai...

Page 97: ...pant list opens the Call Options Menu for that party On this panel you can Adjust or mute the volume of that party Add the party to your address book Disconnect the party Open a tonepad to dial anothe...

Page 98: ...pant list by the following see To Sort Participant List on page 94 Least Recently Joined Most Recently Joined First Name Last Name Mute Status see To Change Participant Audio on page 100 1 In a confer...

Page 99: ...es are added to the conference call they will appear in new windows and or thumbnails A maximum or 3 large windows and 8 thumbnails can appear on your screen Other par ticipants will be visible in the...

Page 100: ...ate the additional parties A typical Automatic mode call consisting of 6 partici pants is shown below Notes Windows scale in width to accommodate up to three windows All call participants must use the...

Page 101: ...ll con sisting of 11 participants is shown below Presentation Mode The Presentation conference mode uses the entire screen for a single large window regardless of how many participants are in the conf...

Page 102: ...tches the con ference mode causes all other conference call participants screens to reflect the mode change unless there is a mod erator See Moderated Conference Calls on page 99 Note The following ex...

Page 103: ...ticipants button 3 Touch the desired party s name to select it The selected participant s border is highlighted in yellow and the three large windows are highlighted in green 4 Next touch the large wi...

Page 104: ...rently unmoderated you can request control You are now moderator of the call The call appearance bar for all participants will indicate that you are the moderator Controlling the Call Appearance Once...

Page 105: ...Large Frames Only participants displayed in the large windows can be heard Other users in the participant list and thumbnails are muted Large Frames with Thumbnails Only participants displayed in the...

Page 106: ...window or in a thumbnail To see what you look like make sure your self view is turned on Relinquishing Moderator Control When you give up moderator control the conference returns to an unmoderated st...

Page 107: ...ou are the moderator touch the Goodbye The following message appears You are the moderator of this call Do you wish to disconnect all parties or relinquish moderator control and leave the call 2 Selec...

Page 108: ...system administrator for more information To perform any of the above actions you must first access the Web UI via your web browser Once you make a change in the BAS Web UI you will notice the change...

Page 109: ...ring Your BluStar 8000i s Settings via the BAS Web UI 41 001484 11 Rev00 09 2013 104 4 Click the Login User button A welcome page displays 5 Click the My BluStar button A page similar to the following...

Page 110: ...Password To Change Your Password 1 Click on the My Password button On this screen you can change your login password applies to both your BluStar 8000i and the Web UI Note Please contact your system a...

Page 111: ...shows two call handling rules The first rule is set up so that if the user s presence is busy the BluStar 8000i will forward all calls to a user defined SIP address The second rule states that regardl...

Page 112: ...ter in a timeout number e g 5 seconds 5 Click Save The following message appears Call Handling Rule Created 1 Click on the My Call Handling Rules button 2 Click the checkbox beside a rule 3 Click Edit...

Page 113: ...he global address book Select a folder to view Select a saved conference Search your contact list s fields for a specific text string last or first name Sort the contacts by selecting a Sort by field...

Page 114: ...ew information Folders Phone Numbers Addresses Organization Email Web 5 Click Back to Contact Search 1 Click the Contact Editor button 2 Click the checkbox beside a contact 3 Click the Edit button to...

Page 115: ...e The following message appears Records Successfully Deleted 1 Click the Contact Editor button 2 Click the Add button to display a page where you can enter information for a new contact in the appropr...

Page 116: ...uStar see To Add a Contact Folder on page 30 or Add a new folder You will also see how many contacts are in each folder on the main screen To View a Contact Folder 1 Click the Contact Folders button t...

Page 117: ...contacts a Selectacontactthatisinthe NotinFolder columnandclicktheleftarrowstomovethemtothe InFolder column b Select a contact that is in the In Folder column and click the right arrows to move them...

Page 118: ...folder Note Do not include the special character in any string that is to be displayed on the BluStar 8000i 3 Type in the name of your folder 4 Select a contact that is in the Not in Folder column and...

Page 119: ...ing conferences you created on your BluStar see To Save a Conference Call on page 93 or Add a new saved conference You will also see how many contacts are in a saved conference on the main screen To V...

Page 120: ...ved Conference column b Select a contact that is in the In Saved Conference column and click the right arrows to move them to the Not in Saved Conference column 5 Click Save The following message appe...

Page 121: ...nference column and click the left arrows to move them to the In Saved Conference column 5 When you are finished adding all of the contacts into the new conference click Save The following message app...

Page 122: ...contact information appear on the screen under Contact Import Settings 6 Check or uncheck any fields beside Overwrite Contacts that match on 7 Make any necessary changes to the property name 8 Click...

Page 123: ...ntacts Export button 2 Click the box beside Export Headings if you want the headings to appear in the Excel file 3 Select the Export File Character Format International UTF 8 is selected by default bu...

Page 124: ...ng the camera lens with any object including your fingers Damage to the lens or lens coating may result Avoid positioning the camera where direct sunlight or other spot source s of light might enter t...

Page 125: ...on of your phone model s manual and still have problems please contact Aastra Telecom Support via one of these methods North America Toll Free 1 800 574 1611 Direct 1 469 365 3639 Online at http www a...

Page 126: ...damages and or long distance charges which result from unauthorized and or unlawful use Aastra shall not be liable for any incidental or consequential damages including but not limited to loss damage...

Page 127: ...s to be provided with all products returned for warranty repairs Exclusions Aastra does not warrant its products to be compatible with the equipment of any particular telephone company This war ranty...

Page 128: ...ds or the supply of equivalent goods or ii the repair of the goods or iii the payment of the cost of replacing the goods or of acquiring equivalent goods or iv the payment of the cost of having the go...

Page 129: ...27 D directory key 9 F favorites 36 Features and Specifications 2 audio 2 call history 3 collaboration 2 contact database 3 language support 3 presence services 3 standard telephone 2 user based calli...

Page 130: ...d or unlawful use While every effort has been made to ensure accuracy Aastra Telecom Inc will not be liable for tech nical or editorial errors or omissions contained within this doc umentation The inf...