Handling Calls
75
41-001514-01 Rev00 – 09.2013
Placing a Call on Hold
To Place a Call on Hold:
To Pickup a Call on Hold:
To Swap Calls
Allows you to swap between two or morecalls. For example, if Call 1 is on hold and you are speaking with Call 2, you can
press the
Swap
button on the screen or below Call 1 in the call appearance menu and it will automatically switch you to
Call 1 and put Call 2 on hold. You will notice that the join and swap buttons that appear on the screen disappear when
you press the
Calls on Hold
button. They then reappear on in the call appearance menu.
To Swap a Call:
When you have only one call on hold and one active call:
1.
You can place an active call on hold by pressing the
Hold
button.
The
Pickup
button appears on the screen indicating that the call is on hold.
Note:
When a call is on hold, the party on-hold is not able to see or hear you.
1.
To resume the call with the party on hold, click the
Pickup
button.
1.
Click the
Swap
button that appears on the screen of the active caller.
Or
Click the
Calls on Hold
button and click the
Swap
button under the caller that is on hold.
