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Additional Features
This section describes additional features you can use on the BluStar for Conference Room.
Shared Call Appearance (SCA)
Shared Call Appearance (SCA) is a feature where incoming calls are presented to multiple devices simultaneously. A use
case scenario can be seen in situations where a conference room’s line is available to be handled on the conference room’s
BluStar for Conference Room system and by a BluStar 8000i user on the user’s BluStar 8000i terminal. It is also useful in
general situations where there is a need to handle incoming calls on a main line from multiple locations.
Calls can be transferred between two devices that share a SCA line by simply putting the call on hold at one device and
picking it up on the other. Line status changes are reflected on each respective device in unison, allowing all people shar-
ing the line to see the status at a glance
.
Line States and Device Status Indicators
The following table details UI behavior during the different line states for users involved in a call using an SCA configured
line.
Note:
The SCA feature may not be available in your corporate environment. Please contact your system administrator for fea-
ture availability information and SCA configuration (if applicable).
State
Call Appearance Bar/UI Behavior
Expanded Call Appearance Bar
Idle
N/A
N/A
Seized
Ringing
N/A
Active Call
N/A
On Hold
N/A
