Aastra DT390, User Manual

Page 1: ...1424_EN_LZT103087 doc Rev B2 2009 09 11 DT390 Cordless Phone for MX ONE User Guide...

Page 2: ...tten permission of the copyright owner The contents of this document are subject to revision without notice due to continued progress in methodology design and manufacturing Aastra shall have no liabi...

Page 3: ...Accessories 18 3 2 Display Information 20 3 2 1 System Connection Messages 21 3 2 2 Display Icons 22 3 2 3 Menu Tabs 23 3 3 Menu Structure 24 3 3 1 Calls Tab 24 3 3 2 Contacts Tab 26 3 3 3 Settings T...

Page 4: ...thorization Code common 41 7 9 2 Individual authorization code 42 8 Contacts 43 8 1 Dialing one of your Contacts 43 8 2 Dialing a Contact from Company Phonebook 44 8 3 Dialing a Contact from the Centr...

Page 5: ...dering Search Profiles 59 10 5 Setting form for search profiles 60 11 Messages 62 11 1 Manual Message Waiting MMW 62 11 1 1 Answering Manual Message Waiting 62 11 1 2 Order Manual Message Waiting to A...

Page 6: ...anual Key Lock 75 15 4 3 Activating Phone Lock 75 15 4 4 Deactivating Phone Lock 76 15 4 5 Changing PIN Code 76 15 5 Changing Owner ID 76 15 6 Changing Answering Method 77 15 6 1 Normal Answering 77 1...

Page 7: ...DT390 Cordless Phone for MX ONE 1424_EN_LZT103087 doc Rev B2 2009 09 11 Copyright Aastra Telecom Sweden 2009 All rights reserved VII 17 Troubleshooting 86 18 Glossary 88 19 Telephony Function Codes 90...

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Page 9: ...HANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE Aastra shall not be liable for errors contained herein nor for incidental or consequential damages in connection with the furnishing performance or use...

Page 10: ...behind a FCC Part 68 compliant PBX system It is not intended for direct connection to telephone network If this equipment cause harm to the telephone network the telephone company will notify you in...

Page 11: ...iquid moisture humidity solvents strong sunlight harsh environments or extreme temperatures never above 60 C 140 F unless the product has been specifically designed and officially approved for such en...

Page 12: ...re the AC power supply is positioned so that it will not be subjected to damage or stress To reduce risk of electrical shock unplug the chargers from any power source before attempting to clean or mov...

Page 13: ...ly the recommended charging equipment Improper charging can cause heat damage or even high pressure rupture Observe proper charging polarity Do not allow the metal contacts on the battery to touch ano...

Page 14: ...oximately 25 C 77 F for best performance The battery continues to discharge a minimal portion of its power even if the product is switched off or the battery is removed Dispose the battery in accordan...

Page 15: ...arge and connect the battery see Section 16 Note Place the phone in the charger and charge it for at least one hour before using it the first time 2 4 IPEI and IPDI Code Your phone has a unique Intern...

Page 16: ...tside this area you will lose contact with the phone network The signal strength icon will disappear and No System will be displayed 2 6 2 Out of Range When you leave the system coverage area you will...

Page 17: ...k key To connect calls and as a short cut to the Call list 3 Voice mail access To listen to a voice mail 4 Key lock and upper and lower case Combined key lock and Upper Lower Case 5 Space To add space...

Page 18: ...incoming call and charging 3 1 Functions and Accessories Functions are listed in Table 1 and the phone s accessories are listed in Table 2 Table 1 Functions Local phonebook 250 entries Central phoneb...

Page 19: ...the front bottom of the phone Clips There are two different belt clip options to the cordless phone a standard clip and a security swivel clip Use the clip to attach the phone to a belt or similar See...

Page 20: ...h the cordless phone is connected A user identity provided from the system or an Owner ID can also be displayed if it has been configured in the Settings tab This is also the area for pop up text miss...

Page 21: ...ed only the number of the answering position is displayed Incoming call o Normal incoming call If available the number or the name of the caller is displayed o Diverted call A diversion indicator befo...

Page 22: ...em The staples shown in display depends on the signal strength Sound off Shown when the key is pressed and held Full battery Shown in upper right corner When the level is low it is time to charge the...

Page 23: ...Missed call Added in front of missed calls in the call list Locked entry Indicates a company phonebook contact Names and numbers in the company phonebook cannot be edited or deleted by the user WinPDM...

Page 24: ...accessed through the menus Press Menu to get access to the phone and network functions To confirm a selection press Select Press Back to return to previous menu and press to exit the menu structure W...

Page 25: ...ote Call services functions are system dependent Parameters are set up in the CPDM or WinPDM Contact your system administrator 1424_EN_LZT103087 doc Rev B2 2009 09 11 Copyright Aastra Telecom Sweden 2...

Page 26: ...3 2 Contacts Tab An overview of the Contacts tab is presented in Figure 6 Figure 6 Contacts structure 1424_EN_LZT103087 doc Rev B2 2009 09 11 Copyright Aastra Telecom Sweden 2009 All rights reserved 2...

Page 27: ...3 Settings Tab An overview of the Connection tab is presented in Figure 7 Figure 7 Settings structure 1424_EN_LZT103087 doc Rev B2 2009 09 11 Copyright Aastra Telecom Sweden 2009 All rights reserved...

Page 28: ...d during a call from the soft key More Note The displayed options when pressing More are programmed from the WinPDM or CPDM Please contact your system administrator Figure 8 In call 1424_EN_LZT103087...

Page 29: ...ndicator Indicator Description Orange fixed phone placed in charger Battery is being charged Green fixed phone placed in charger Battery is fully charged Red fixed Battery warning Green flashing Incom...

Page 30: ...ed Red flashing 100 ms on 800 ms off Error indication during Easy Replacement Put back old portable in charger Charger returns to Not logged in to CPDM or WinPDM mode when portable is removed Red flas...

Page 31: ...one do the following 1 Press and hold After a few seconds a control question is displayed to confirm switch off 2 Press Yes The phone is switched off Note Pressing while in a menu will return you to i...

Page 32: ...l external or callback call Both ring signal and vibrator can be disabled The calling party s number name or both is displayed The name of the caller will be shown if the calling party s phone number...

Page 33: ...press 6 6 1 2 Mute ring signal temporarily If the phone rings at an inconvenient moment 1 Press to suppress the ringing All alert signals including the vibrator will silence for this specific call 2 P...

Page 34: ...phone Parallel ringing can be temporarily disabled by the phone user using the function Internal Follow me For more information on Internal Follow me see Section 10 2 6 2 1 Disabling Parallel Ringing...

Page 35: ...ee Section 8 7 1 Calling There are some different ways of initiating a call described in the following sections The 25 last received dialed or missed calls are stored in a call list The numbers can be...

Page 36: ...started to do this a Press More b Select Edit number and press Select c Change the number and press or Call 7 1 1 1 Delete a number from the Call list To delete a number from the call list when your...

Page 37: ...nt your name and number to be displayed to the person you are calling do the following 1 Press 42 and press Wait for a dial tone 2 Dial the number Instead of your name and number the display on the ca...

Page 38: ...for callback you can make and receive calls as usual 4 Press to answer when you are called back The system calls the extension Note If Callback is not programmed and shown in when pressing More you c...

Page 39: ...ollowing 1 Press 37 Note North America press 6 2 Press Wait for the call timer to start in the display 3 Press to finish the procedure 7 6 4 Activate Call Waiting If you urgently wish to contact a bus...

Page 40: ...Sweden press 8 2 Before the intrusion is executed a warning tone is sent to the parties in the ongoing call A three party call is established and a warning tone is heard 7 7 Bypass If Bypass is allow...

Page 41: ...en leaving the phone For a single call do the following 1 Press 72 Note Germany The Netherlands and Sweden press 75 North America press 6 2 Enter Authorization Code and press and Wait for a verificati...

Page 42: ...s to finish the procedure To make calls with your authority level when your phone is locked do the following 1 Press 75 Note Germany The Netherlands and Sweden press 72 2 Enter Authorization Code and...

Page 43: ...00 entries can be downloaded to the phone The names and numbers in this phonebook cannot be edited or deleted by the user The phonebook lists all names in alphabetical order The names from the local p...

Page 44: ...h field and press Call 8 3 Dialing a Contact from the Central Phonebook Optional In the central phonebook it is possible to search by name number or the last result When the search is finished it is p...

Page 45: ...and number as a contact Do the following 1 Press More 2 Select Add to cont and press Select 3 Press Save 8 3 4 View last Search Result To view the last search result 1 Press Menu select Contacts and p...

Page 46: ...e contact list are shown in alphabetical order To search in the list enter the first character s in the name or step with the navigation key 3 Select the contact to change and press Edit 4 Select what...

Page 47: ...right to move the cursor within the chosen row Press to switch between upper and lower case in text input mode Press 0 to enter a space Press Clear to correct a wrong entry Note In number input mode...

Page 48: ...ference 9 1 Volume Control Adjust the speech volume with the up and down arrows on The phone stores and keeps the new volume level 9 2 Loudspeaking Handsfree To activate loudspeaking during a call do...

Page 49: ...elect a Select Call contact and press Select to select a contact in the local or company phonebook OR b Select Central Phonebook and press Select to search for a contact in the central phonebook Note...

Page 50: ...the following 1 Press More during the call 2 Select End call and press Select The third party is disconnected and you are connected to the first party Note If End call is not shown when pressing More...

Page 51: ...re select Transf to new and press Select 2 Dial the third party and press Note If Transf to new does not show when pressing More you can also do the following to transfer a call Press R dial the third...

Page 52: ...something other than R this function is disabled 2 Press to finish the call Wait for the system to recall the first party Terminate the ongoing call and answer the waiting call 1 Press to finish the o...

Page 53: ...9 11 Dialing During a Connected Call When calling interactive teleservices for example phone banks you need to use Dual Tone Multi Frequency DTMF signals If the phone exchange is not already programm...

Page 54: ...nal or External and press Select 5 Select Activate and press Select 6 Enter the number to divert your calls to and press OK Wait for the call timer to start in the display 7 Press to finish the proced...

Page 55: ...do the following 1 Press 21 and press Wait for the call timer to start in the display Note U K press 2 2 Press to finish the procedure 10 2 3 Remote Programming of Follow me An internal extension can...

Page 56: ...for outgoing calls Also see Sextion 10 1 and Section 15 8 2 10 3 1 Order To order external follow me do the following 1 Press 22 Note North America press 23 2 Dial the digit or digits to get a line a...

Page 57: ...w to do this is described in the following sections an operator can also assist you It is also possible to use any of the Personal Assistant applications if available Contact your system administrator...

Page 58: ...extension number and press 7 Press the search profile digit 1 5 8 Press and press Note When another party is included in the activated profile for example a colleague or an operator always remember t...

Page 59: ...on a desk or cordless phone and 20 25 seconds for a mobile phone If an answering machine a fax or other answering device is used as an early answering position it might interrupt the searching Disconn...

Page 60: ...______________ Department _________________________________ Phone Number ______________________________ Account ___________________________________ Table 7 Profile 1 ____________ Search order Type of...

Page 61: ...1 2 3 1 Can be for example Desk Cordless Mobile External Voice Mail Operator and so on Table 10 Profile 4 ____________ Search order Type of phone or Answering position 1 Phone number Ring time seconds...

Page 62: ...ible to initiate a message waiting indication on that extension if this function is allowed If there is a message waiting you will hear a special dial tone and you will see a dialog window in the disp...

Page 63: ...rch profiles When you enter your mailbox you will hear recorded instructions on how to handle listening recording storing and deleting messages and how to change your security code A new voice mail is...

Page 64: ...phone with WinPDM or CPDM Please contact your system administrator 12 1 Order To order absence information do the following 1 Press Menu select Calls and press Select 2 Select Call services and press...

Page 65: ...mation for another extension if you are authorized to do this and if your own extension is the answering position of the other extension To order absence information for another extension do the follo...

Page 66: ...s function do the following Press 8 and press to answer Note Finland and Sweden press 0 North America press 59 Note One call pick up group can serve as an alternative to another group Calls to the alt...

Page 67: ...ess and Wait for the call timer to start in the display 3 Press to finish the procedure 13 3 2 Reentering the Group To reenter the hunting group do the following 1 Press 21 and press Wait for the call...

Page 68: ...get an external line and the external number 14 1 1 Ongoing External Call When the Account Code function is used to charge a call it is also possible to connect an ongoing external call to an Account...

Page 69: ...ng calls to the operator are transferred to one specific extension Answer the call in the normal way Individual Night Service Selected external calls to the operator are transferred to one specific ex...

Page 70: ...ness calls Business call will be charged your office extension number or an account number You will just be charged for the call to the office The external phone must be of push button type provided w...

Page 71: ...ngs and time and date settings 15 1 Sound and Alert Sound and alert settings include volume ring signals vibrating alert and key sound 15 1 1 Adjusting Ringer Volume To adjust ringer volume do the fol...

Page 72: ...the Key Sound This means that each time a key is used the phone gives a small sound To enable this function do the following 1 Press Menu select Settings and press Select 2 Mark Sounds Alerts and pre...

Page 73: ...2 Select Display and press Select 3 Select Contrast and press Select 4 Step with or to adjust the contrast 5 Press OK to save the setting 15 3 Time and Date You can set time and date by following the...

Page 74: ...hone Locks There are two different phone locks Key lock to prevent keys to be pressed by mistake Phone lock to protect the phone from unauthorized use When the phone lock function is activated a PIN c...

Page 75: ...is locked 15 4 2 1 Unlock To unlock the keypad do the following 1 Press 2 Press Yes 15 4 3 Activating Phone Lock Activating Phone lock will protect the phone from unauthorized use When this function...

Page 76: ...t 5 Select Off and press Select 6 Enter PIN code press OK 7 Press Back to save the setting 15 4 5 Changing PIN Code To change PIN code do the following 1 Press Menu select Settings and press Settings...

Page 77: ...t Settings and press Select 2 Select Answering and press Select 3 Select Answering key and press Select 4 Select Any key and press Select 5 Press Back to save the setting 15 6 2 Automatic Answer Note...

Page 78: ...and press Select 3 Mark Answer behaviour and press Select 4 Mark Loudspeaking and press Change to activate 5 Mark Automatically and press Change to activate the automatic mode 6 Press Back to save th...

Page 79: ...is possible to set the systems in priority by moving them up or down in the list 1 Press Menu select Settings and press Select 2 Select Priority and press Select 3 Change the priority if needed by mar...

Page 80: ...confirm Note It is not possible to delete a protected subscription with this procedure Contact your system administrator if you need to delete a protected subscription 15 8 2 Rename System It is poss...

Page 81: ...save the setting 16 Installation In this section battery and chargers and other equipments for the cordless phone are described 16 1 Charging the Battery The battery requires charging when in the dis...

Page 82: ...move the battery 2 Disconnect the battery cable and replace with a new battery 3 Make sure the battery cable cannot be trapped while closing the battery lid 4 Close the lid Figure 10 Battery replaceme...

Page 83: ...a PC through the USB or one of the network connectors see Figure 13 When connecting the charger with a PC through one of the network connectors the charger acts as a switch which makes it possible to...

Page 84: ...ing Security Swivel Clip Attach the security swivel clip as described in Figure 20 Figure 15 Click on the clip 16 8 WinPDM and CPDM Software and parameters in your DT390 cordless phone can be upgraded...

Page 85: ...or USB connectors at the back of the charger see Figure 16 Figure 16 Desk PDM Charger connected to a PC through USB Connector For more information on WinPDM and CPDM or upgrading of your cordless phon...

Page 86: ...is defective Long press on the Mute key or increase volume or contact system administrator Signal strength icon off Out of system coverage area or the phone is defective Enter coverage area or contac...

Page 87: ...reset option is available or fault does not resolve the phone needs repair Note Display message only shown in English SERVICE NEEDED Invalid IPDI Easy replacement procedure not followed correctly or f...

Page 88: ...rability with other manufacturers products Desk charger A charger for the DT390 cordless phone Desk PDM charger A charger that also can be connected to WinPDM or CPDM for configuration and upgrading o...

Page 89: ...ne switching system for example MX ONE PIN Personal Identification Number for security Rack PDM charger A rack charger that also can be connected to WinPDM or CPDM for configuration and upgrading of t...

Page 90: ...For H 323 phones dedicated keys are used Service codes are entered as code for activation and code for deactivation Table 14 Standard and alternative codes Functions Codes Suffix digits only for SIP...

Page 91: ...1 Account Code Predialing 61 Finland 71 Norway 71 Authorization Code Predialing 72 Germany 75 The Netherlands 75 North America 6 Sweden 75 Lock Unlock Common Authorization Code 73 North America 71 Ch...