System Functions and Features as of I7.9
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Features
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8. 6. 16. 4
Call parking function on the operator console
Attendant B is talking to user A when another call from user C arrives in the call
queue. The active call is not to be transferred just yet and the attendant answers
the incoming call. The original call is automatically parked on the corresponding
line key (Office 45) or in the call queue (PC Operator).
Fig. 203
Call parking function on the operator console
Detailed Description
Whether or not the parking time is monitored by the PBX varies from country to
country.
The number of calls parked simultaneously using this call parking function is lim-
ited only by the display capabilities of the terminal in question.
On the Office 45 a call can also be parked explicitly on the line key.
Suffix dialling procedures
Tab. 256 Call parking function of the operator console: Procedures
8. 6. 17
Callback if user busy / free
This feature is used to obtain an automatic callback if a user is busy or if a call to a
user who is signalled as free goes unanswered.
Operator console (Office 45, PC Operator)
Park call with the OC parking func-
tion
Answer other call in the call queue
Park call explicitly on the line key
(Office 45)
Press hold key and then clear key
Retrieve call
Activate signalling element (Office 45: Line key) once again
A
C
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P
B
