Aastra IP Premium Dialog 5446, User Manual

Page 1: ...Dialog 5446 IP Premium IP Phone for MX ONE USER GUIDE...

Page 2: ...f the publisher except in accordance with the following terms If this publication is made available on Aastra media Aastra gives its consent to downloading and printing copies of the content provided...

Page 3: ...hone 22 3 4 Free Seating 23 3 5 Software Version and Communication Protocol 23 4 Incoming Calls 25 4 1 Answer Calls 25 4 2 Answer a Second Incoming Call 25 4 3 Picking Up Calls 26 4 4 Parallel Ringing...

Page 4: ...1 8 2 My Dialog Contacts 52 9 Corporate Directory 55 9 1 Finding a Contact 55 9 2 Calling a Contact 55 10 Presence Information 57 10 1 Selecting an Absence Reason 57 10 2 Canceling Absence 57 11 Messa...

Page 5: ...Presence Settings 79 14 2 Telephone Settings 79 14 3 Network Settings 84 15 Web Browser 85 15 1 Opening the Web Browser 85 15 2 Using the Web Browser 85 15 3 Exiting the Web Browser 86 16 Web Interfac...

Page 6: ...Dialog 5446 IP Premium 6 1553 DBC 446 01 Uen D5 2008 09 10...

Page 7: ...tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in...

Page 8: ...trique et de blessures En voici quelquesunes Ne pas utiliser l appareil pr s de l eau p ex pr s d une bagnoire d un lavabo d un vier de cuisine d un bac laver dans un sous sol humide ou pr s d une pis...

Page 9: ...ifting the handset For more information see Section 2 7 1 Using the Headset on page 16 Important Safety Instructions Save these instructions Read these safety instructions before use Note When using y...

Page 10: ...ipment near water for example near a bathtub washbowl and kitchen sink in a wet basement or near a swimming pool Do not insert any object into equipment slots that is not part of the product or auxili...

Page 11: ...color touch screen Most features are activated from the display and the phone is equipped with a stylus for this purpose For more information on the display see Section 2 3 Display on page 9 Note Cle...

Page 12: ...ernal 24 V AC DC adapter see details below or alternatively over a Power over Ethernet PoE capable hub If you use the external power adapter connect one end of the adapter to the phone connection mark...

Page 13: ...ection on your PC When the phone is starting up booting a connected PC will lose network connection for a few seconds Optional You can connect a headset to the phone connection marked HEADSET Connect...

Page 14: ...for 4 seconds see above Press the mute key to turn off the microphone in speech state This is useful when you do not want the person at the other end of the line to hear what you say to your colleague...

Page 15: ...Select button or relevant button Note To return to the previous page you press the back key repeatedly 2 3 Display In the Dialog 5446 IP phone most functions are invoked from the display When you hav...

Page 16: ...there are messages in your mailbox if available as well as activated features such as Follow me or Free on 2nd When you receive a call the caller s number and possibly name are displayed here The lef...

Page 17: ...can retrieve your messages Tap the telephony tab to open the Telephone page This page is the default screen where you make and receive calls set presence options log off the phone and so on For detail...

Page 18: ...is switched off The icon appears in the same position as the volume level bar Volume level Depending on the mode this icon indicates the volume level of the ring signal the speech level of the ear pie...

Page 19: ...the IP phone has indicator lights built into the display buttons The indicator lights indicates line status using different flash patterns see below Off Indicates idle status Fast blinking Indicates a...

Page 20: ...nals At an incoming call on the free on second line the phone rings only the first period and with a low level This is valid for both the internal and external ring signal The following types of ring...

Page 21: ...cedure and instead of replacing the handset after a call you press the C key Clear Note Everything that works with the handset also works with the headset 2 6 3 Using the Speakerphone Using handsfree...

Page 22: ...he phone is set to connect calls to the loudspeaker when you answer incoming calls or when you make calls by tapping a Line button This default setting is known as the loudspeaker preset mode When you...

Page 23: ...dset icon disappears from the display to the right the headset preset mode is deactivated Note The headset preset mode can only be activated and deactivated when the phone is in idle mode When you lif...

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Page 25: ...n number and Personal Identification Number PIN or password you use to log on to the telephony system Contact the system administrator to obtain a new password or change an old password 1 On the main...

Page 26: ...t to disconnect the phone during the update since a power failure during the software update will require you to restart the update 3 2 Logon Options Depending on the user logon settings your phone ma...

Page 27: ...re prompted for a PIN or password enter your PIN or password in the Enter PIN or password field Note You can enter the password from the keypad on the phone or from the soft keyboard in the display 3...

Page 28: ...ged off with your individual number during the night and logged on with the default number 3 3 Logging Off the Phone To log off from the phone do the following 1 On the main page tap the Log off butto...

Page 29: ...SIP support will be available during 2008 To view the software version and protocol do the following 1 Tap to open the Applications and Settings page 2 Select Administrator Settings Information and th...

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Page 31: ...323 protocol you have the option of using two access lines for incoming and outgoing calls Line 1 and Line 2 and a third access line for outgoing calls only Inquiry All lines have the same extension...

Page 32: ...that should be included be defined in a parallel ringing list which is set up by the system administrator Only calls to a predefined main extension will be distributed to the phones on the parallel r...

Page 33: ...on one phone in the list deactivate Follow me to from that phone see Section 7 1 3 Canceling Follow me from your Phone on page 47 Restoring On All Phones To restore parallel ringing on all phones in t...

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Page 35: ...g the number using the keypad you can use speed dialing keys For more information see Section 5 6 Speed Dialing on page 36 For SIP phones you always have to tap the Call button in order to initiate a...

Page 36: ...u can request automatic callback in the following cases If the extension you have called in your exchange or in your private network is busy or does not answer You can have several callbacks activated...

Page 37: ...he handset and wait for a dial tone 2 Dial 37 The callback indicator icon is turned off 3 Replace the handset SIP Phones 1 Lift the handset and wait for a dial tone 2 Dial 37 and tap the Call button T...

Page 38: ...er part of it or no number 3 Dial The callback indicator icon is highlighted 4 Replace the handset SIP Phones 1 Press the numeric key 6 and wait for a dial tone 2 Dial the complete external number par...

Page 39: ...see Section 5 2 1 Callback on page 30 5 2 3 2 Answering a Call Waiting Signal To answer a waiting call tap Line 2 The first call is put on hold automatically To terminate the ongoing call press C bef...

Page 40: ...trusion To intrude on an ongoing call at a busy extension do the following H 323 Phones Tap Intrusion SIP Phones Press the numeric key 4 5 2 5 Bypass If you need to get through to a certain extension...

Page 41: ...e emergency number SOS number provided the emergency call feature is enabled Dial the emergency number and wait for an answer After the call is terminated the emergency centre can call back to your ph...

Page 42: ...tomatically 5 5 2 Redial a Call from the Call List To make a call using the call list do the following 1 Lift the handset and wait for a dial tone 2 Tap in the menu bar to open the call list page 3 Sc...

Page 43: ...r quick access to frequently used numbers When you tap a name key the number associated with it is called If the number you enter exists in the My Dialog Contacts the name key button will automaticall...

Page 44: ...ition to the name keys you program The monitoring keys MNS service allows you to answer calls to the extensions and enables you to see which extensions are free or busy and is suitable for boss secret...

Page 45: ...all where you wish to be anonymous Note Number presentation restriction might be blocked for use on your extension Contact your system administrator 5 9 1 Ordering Number Presentation Restriction To o...

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Page 47: ...ring Back During inquiry you can switch between the ongoing call and the parked call To refer back do the following H 323 Phones 1 Tap Line 1 to put the third party on hold The first call is connected...

Page 48: ...wer The parked call is transferred Note If you have put more than one call on hold the last call that was put on hold will be transferred If the dialed extension is busy or if transfer is not allowed...

Page 49: ...ur own or on another phone To put a call on hold do the following 1 Tap the Hold button If you tap Inquiry or the Line button where you have the call the ongoing call is automatically put on hold 2 Re...

Page 50: ...r s phone is programmed to handle Identity Codes Contact your system administrator 6 6 Suffix Dialing Dialing During Speech H 323 phones When communicating with and controlling a voice mail system or...

Page 51: ...our phone a reminder text appears in the display and you will hear a special dial tone each time you lift the handset to make a call The follow me indicator icon is also turned on Note When Follow me...

Page 52: ...ng 1 Press Presence 2 Select Follow me 3 Enter your own extension number the extension number of the new answering position 4 Tap the OK button From the Keypad If you have ordered Follow me to a room...

Page 53: ...m your Phone To cancel Follow me from your phone do the following Tap in the right central area of the main page The Follow me indicator icon is turned off Note You can also tap the Presence button se...

Page 54: ...phone as usual 7 2 1 Ordering External Follow me from your Phone To order external follow me from your phone do the following From the Display 1 Tap the Presence button 2 Select the External Follow m...

Page 55: ...1 Lift the handset and wait for a dial tone 2 Dial 22 and tap the Call button The dial tone and the Follow me indicator icon are turned off 3 Replace the handset 7 3 Selecting a Profile A profile is a...

Page 56: ...eselecting a Profile from your Phone To deselect a profile from your phone do the following 1 Tap the Presence button 2 Select the Select Profile menu 3 Tap No Profile to deselect the profile 50 6 155...

Page 57: ...word starts with an upper case character that is after an entered space Note You can select a different character set from the Settings page see Section 14 2 4 Language on page 81 8 1 Microsoft Outlo...

Page 58: ...on key 4 Select the desired contact and tap the Call button to initiate the call From the Keyboard To retrieve a contact using the keyboard do the following 1 Press one of the numeric keys 2 9 and hol...

Page 59: ...00 8 2 3 Editing an Entry in My Dialog Contacts To edit a contact s name or number do the following 1 Tap to open the Contacts page 2 Select My Dialog Contacts and tap more 3 Select the contact you wi...

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Page 61: ...or a contact in the corporate directory do the following 1 Open the Contacts page and select Corporate Directory 2 Enter the search criteria in the appropriate field and tap Search 9 2 Calling a Conta...

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Page 63: ...text message is also visible in the display You can make calls as usual although you have enabled absence 10 1 Selecting an Absence Reason To activate the absence feature from your phone do the follow...

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Page 65: ...ilbox by tapping to the right in the display If using SIP when the envelope icon is lit dial the number to the voice mail system and listen to your message 11 2 Manual Message Waiting MMW The Manual M...

Page 66: ...1 extension number 3 Replace the handset SIP Phones 1 Lift the handset and wait for a dial tone 2 Dial 31 extension number and tap the Call button 3 Replace the handset 11 2 3 Canceling MMW Indication...

Page 67: ...l tone 2 Dial 8 and tap the Call button to answer the call 12 1 2 Alternative Answer Group One call pick up group can serve as an alternative group for another call pick up group You are only able to...

Page 68: ...al tone 2 Dial 21 own extension number The special dial tone and the follow me indicator icon are turned on 3 Replace the handset SIP Phones 1 Lift the handset and wait for a dial tone 2 Dial 21 own e...

Page 69: ...atures 1 Lift the handset and wait for a dial tone 2 Dial 21 and tap the Call button The dial tone and the follow me indicator icon are turned off 3 Replace the handset 63 6 1553 DBC 446 01 Uen D5 200...

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Page 71: ...call is rejected unless a valid code has been provided Optional The user is not required to dial an account code before the destination number The call is accepted in either case Note An account code...

Page 72: ...code the category or common service profile is used instead of the extension profile There are two types of authorization code common and individual that differ in functionality Common authorization c...

Page 73: ...From an Extension With a Common Authorization Code To make a call from an extension with a common authorization code do the following H 323 Phones 1 Dial 72 authorization code 72 is the standard funct...

Page 74: ...provided that the extension is not already locked by either a common authorization code or an individual authorization code If no authorization code is provided calls from a locked extension will use...

Page 75: ...a call from an extension with an individual authorization code do the following H 323 Phones 1 Dial 75 authorization code 75 is the standard function code for individual authorization code dialing 2 W...

Page 76: ...Authorization Code To lock an extension with an individual authorization code do the following H 323 Phones 1 Dial 76 authorization code 76 is the standard function code for individual authorization c...

Page 77: ...tion tone the extension is unlocked The extension is unlocked only if the authorization code is valid and if the extension was locked with individual authorization code If no authorization code is pro...

Page 78: ...s Profile 1 Profile 2 Profile 3 Profile 4 and Profile 5 The profile names cannot be changed In most cases the personal number is the same number as your directory number You are recommended to use Eri...

Page 79: ...n can be rerouted to an operator or an alternate answering position 13 6 Emergency State In case of emergency the operator is authorized to put the exchange into an emergency state In this situation t...

Page 80: ...an external subscriber number The only call that can be placed from this type of line is the direct hot line call 13 9 Least Cost Routing Least cost routing LCR is a feature that automatically select...

Page 81: ...ueuing by dialing the suffix digit for callback to the busy route If the selected route is marked as expensive you will receive an Expensive Route Warning Tone which enables you to stop further call r...

Page 82: ...Common night service means that all incoming calls are routed to one designated extension Calls are answered in the normal way 13 11 2 Night Service Individual Individual night service means that one...

Page 83: ...2 Dial 84 3 Replace the handset SIP Phones Deactivating flexible night service To deactivate flexible night service do the following 1 Lift the handset and wait for a dial tone 2 Dial 84 and tap the C...

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Page 85: ...page 48 Absence reasons See Section 10 Presence Information on page 57 Free on 2nd line See Section 14 1 1 Activating Free on 2nd Line on page 79 14 1 1 Activating Free on 2nd Line The simplest way to...

Page 86: ...that are predefined Line 1 Line 2 and Inquiry You can change the ring signal for these keys 14 2 2 Ring Character The ring signal setting contains the Ring Character setting You can choose between 10...

Page 87: ...at To change the time format do the following 1 From the My Settings page select Time Date 2 Select Time Format 3 Select a time format Available options are the 24 hour and 12 hour formats 4 Tap Selec...

Page 88: ...Language 2 Select Keypad Characters to change the character set of the input texts 3 Select a character Available options are Default Latin Cyrillic and Greek 4 Tap Select to confirm the selection an...

Page 89: ...nd Increased 3 Tap Save to confirm the selection and return to the previous page 14 2 8 Password or PIN Page Select My Settings and then the Password or PIN page This menu is used for the following Th...

Page 90: ...ge includes a number of network settings that require administrator rights However you can view most of these settings although you cannot change them To open the Network page tap the icon at the top...

Page 91: ...eb address The requested page starts loading Note For faster downloading you are recommended to use only web pages that are optimized for mobile phones 15 2 Using the Web Browser The built in web brow...

Page 92: ...The add bookmark button Tap to bookmark the current page Bookmarks you create are automatically stored in a bookmark list The display keyboard button Tap to enlarge the display keyboard in order to en...

Page 93: ...ser in your PC 4 Start using the features in the web interface see next section 16 2 Using the Telephone through the Web Interface To be able to use the telephone s features through the web interface...

Page 94: ...Dialog 5446 IP Premium Settings Includes the options Programmable keys Hearing Level and Ring Character 5 Click Log off to exit 88 6 1553 DBC 446 01 Uen D5 2008 09 10...

Page 95: ...r 2 seconds Trouble The access warning triangle appears in the display Cause There is disturbance in the LAN or in the exchange Solution Although some features may not work the phone can still be used...

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Page 97: ...crease CoS 72 authorization code lock extension 73 authorization code unlock extension 73 authorization code Individual regional code RAC increase CoS 75 authorization code lock extension 76 authoriza...

Page 98: ...UIRY to initiate Line Hold to revert to original party Let other party hang up and the original party will call back INTRUSION Press key 4 LAST EXTERNAL NUMBER REDIAL MANUAL MESSAGE WAITING to order 3...

Page 99: ...ed as written They can only be used for SIP phones For H 323 phones you use dedicated keys Service codes are entered for activation such as code as well as for deactivation such as code Table 4 Standa...

Page 100: ...tion Code Predialing 72 Germany 75 The Netherlands 75 North America 6 Sweden 75 Lock Unlock Common Authorization Code 73 North America 71 Change Individual Authorization Code 74 Dial With Individual A...

Page 101: ...onference 8 North America 6 Maximum number of external lines in a conference 8 North America 6 PBX Operator Service Codes Selection of a specific line within a route 0 North America 3 Conference 3 Nor...