Aastra MBU 400 41-001286-00, User Manual

Page 1: ...User Guide 41 001286 00 Rev 00 MBU 400 MBU 400 TM Release 1 0...

Page 2: ...l use While every effort has been made to ensure accuracy Aastra Telecom will not be liable for technical or editorial errors or omissions contained within this documentation The information contained...

Page 3: ...00 IP Address and System Status 21 Configuring Your Phone for First Time Use 22 Using the 420d Handset 25 Handset Main Menu 26 Using the Volume Control 27 Using the Speakerphone 27 Locking Unlocking t...

Page 4: ...s 47 Caller ID 48 Making Emergency Calls 49 Handling Calls 50 Placing a Call on Hold 50 Calling with a Call on Hold 50 Muting Unmuting a Call 51 Transferring Calls 52 Ending Calls 53 Managing Calls 54...

Page 5: ...taines mesures de s curit doivent tre prises pendant l utilisation de mat rial t l phonique afin de r duire les risques d incendie de choc lectrique et de blessures En voici quelquesunes 1 Ne pas util...

Page 6: ...te transcribe translate or reduce to electronic medium or machine readable form or language derive source code without the express written consent of the Seller and its Suppliers or disseminate or oth...

Page 7: ...five 5 0 To ascertain the number of devices that may be connected to the line as determined by the total RENs contact the telephone company to determine the maximum REN for the calling area This equip...

Page 8: ...ction authority or electrician as appropriate The Ringer Equivalence Number is an indication of the maximum number of terminals allowed to be connected to a telephone interface The termination on an i...

Page 9: ...xperience trouble with this equipment please contact Aastra Telecom US Service Centre 900 Technology Part Drive Billerica MA 01821 USA Phone 978 262 3200 for repair or warranty information If the equi...

Page 10: ...electronic equipment e g sensitive laboratory equipment When DECT phones operate in straight nearness of sensitive electronic equipment incidental influence can appear You are advised not to place th...

Page 11: ...line with the local regulations If no arrangement has been made with Aastra or your supplier please contact the local authorities for further information Battery Disposal Information Defect or exhaust...

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Page 13: ...tra Telecom website at www aastratelecom com Aastra MBU 400 Installation Guide Contains installation and set up instructions general features and functions of the MBU and Handset This Installation Gui...

Page 14: ...l calls for every line IP calls and PSTN calls Your System Administrator can configure your phone via transfer of a configuration file over TFTP or HTTP a local web interface or the handset user inter...

Page 15: ...er of a configuration file over TFTP or HTTP local Web interface or the handset user interface System Administrator PIN required Provisioning allowed via a configuration file Web interface or the hand...

Page 16: ...pport Speeddial support Three way conferencing 2 handsets Call hang up upon return to charging cradle On hook dialing pre dial numbers before pressing off hook button Audio Features Mute disable micro...

Page 17: ...n the MBU optional In addition before you start the installation process the following may be required optional Wired Ethernet router or broadband modem for network and IP connections required Power o...

Page 18: ...d I NET and VOIP lights should remain lit If the VOIP is not lit the system has not yet been configured for internet calls To configure your MBU 400 for internet calls using the handset see Configurin...

Page 19: ...e 25 Note If you encounter problems registering your handset try removing the handset from the charger and replacing it then resetting the MBU once again If you have changed the gateway access code se...

Page 20: ...s The handset idle screen softkeys are Call log left key and Options right key Green Key Answer an incoming call with the green key From idle mode the green key connects to the primary line set as Lan...

Page 21: ...sing the star key The current input mode displays on the upper right corner of the screen See Text Input Modes on page 31 for text input details Lock or unlock the keypad from idle mode using the star...

Page 22: ...purchased it from the phone is ready for use once you have plugged in all cables and connected the power You can customize your phone using the information provided in Customizing Your Phone on page...

Page 23: ...To configure your phone using the handset do the following 1 In Idle mode press OK z the black circular button to display the Main Menu 2 Select Settings and press OK z 3 Select VoIP settings and pre...

Page 24: ...name SIP password the password you received from your ISP Nickname name of the account used in Account and VoIP line settings within your MBU 400 system Domain registrar or domain address you received...

Page 25: ...going and missed calls activated with the left softkey OK Key Indicator Indicates that the OK key can be used Connection Status Indicator See the connection states listed below Battery Status and char...

Page 26: ...disable Call Waiting on your phone See Setting Call Waiting on page 37 Idle Mode Options Continued Navigation Keys OK Key opens the Main Menu Contacts Contacts OK Key Indicator Indicates that the OK...

Page 27: ...list of all incoming outgoing and missed calls From the Call Log you can also perform the following Add a selected entry as a contact in the Contacts List Remove an entry from the Call Log and place i...

Page 28: ...Select VoIP settings and press OK z 4 If prompted enter the current 4 digit PIN code and press OK z 5 Select Change PIN code and press OK z 6 Enter a new PIN code using the numbers on the keypad and...

Page 29: ...the access code here for future reference Note All handset access codes must match the gateway access code or the handsets will not register after the next reset Changing the Access Code on the Hands...

Page 30: ...upper right corner on the screen Press the Options softkey and select the Insert symbol option to insert symbols if required 7 Enter the handset name using the keypad on the phone 8 Press OK z and pre...

Page 31: ...to use to input characters or numbers and press OK z Note While entering characters you can press the star key to quickly change the input mode Whether selecting an input mode from the list or pressi...

Page 32: ...a language you do not understand and you cannot find the language menu again do the following 1 In Idle mode press OK z to display the Main Menu 2 Enter 888 The language list displays 3 Select the ap...

Page 33: ...he format hours minutes and press OK z when done Note To switch the time format between 12 and 24 hour formats see Changing Time Format on page 33 Changing Time Format The handset time format can be s...

Page 34: ...en corresponds to the time zone in your geographical location Time zones on the phone are specified in Greenwich Meridian Time GMT same as Universal Time GMT is measured from the Greenwich Meridian Li...

Page 35: ...erwise You can tell which type of line you are using by checking the call icon with indicating a VoIP line and indicating a landline Note For detailed instructions on making calls using the primary or...

Page 36: ...ch account or accounts each handset receives calls To change this you use the Call Groups settings To specify which accounts a handset receives calls from do the following 1 In Idle mode press OK z to...

Page 37: ...ions softkey 2 Select DND and press OK z 3 Select Enabled or Disabled and press OK z 4 Press the red key to exit Setting Call Waiting You can set your phone to alert you when another call comes in dur...

Page 38: ...nge the ringer melody do the following 1 In Idle mode press OK z to display the Main Menu 2 Select Settings and press OK z 3 Select Audio settings and press OK z 4 Select Ringer Melody and press OK z...

Page 39: ...nes using the navigation keys and hear a sample of the tone by pressing the Play softkey To disable message tones select Silent For available tones see the table below 6 Press OK z Changing the Keypad...

Page 40: ...the Main Menu 2 Select Settings and press OK z 3 Select Audio settings and press OK z 4 Select Silence and press OK z 5 Select Silent on to disable all sounds on the phone Select Silent off to hear al...

Page 41: ...ge the emergency call setting to a registered SIP account Note It is recommended that you check with your System Administrator for the method of routing emergency calls in your network To change the e...

Page 42: ...or configuration file This may have been done for you by your System Administrator If there are no VoIP accounts in the system you will not be able to make internet calls and attempts to do so will r...

Page 43: ...the following 1 In Idle mode enter the number you want to dial 2 Press the Options softkey 3 Select Call on landline and press OK z Intercom Calls You can register up to 8 handsets with the same gate...

Page 44: ...call receives the call Calling from the Contacts List You can call contacts entered in your Contacts List using a VoIP line or Landline Since contacts may have more than one number listed the number...

Page 45: ...enu 2 Select Contacts cand press OK z 3 Select a contact from the Contacts List to call and press the Options softkey 4 Select Call on landline or Call on VoIP and press OK z The default number associ...

Page 46: ...mary outgoing line uses either the internet for VoIP calls or a landline To change the primary line setting see Specifying the Primary Line for Outgoing Calls on page 35 To call using redial on the pr...

Page 47: ...d a line of your choice do the following Note You must preconfigure the speeddial keys before using these procedures To configure a speeddial on the phone see Creating a Speeddial for a Contact on pag...

Page 48: ...e or disable any key answer mode do the following 1 In Idle mode press OK z to display the Main Menu 2 Select Settings and press OK z 3 Select Telephony settings and press OK z 4 Select Answer Mode an...

Page 49: ...tor for the method of routing emergency calls in your network For more information on setting the emergency call line see Changing Emergency Line Settings on page 41 To make emergency calls Enter the...

Page 50: ...call press the Hold softkey 2 Press the Back softkey or the red key to return to the call Calling with a Call on Hold You can make a call while a second call is on hold When a call is on hold and you...

Page 51: ...ce and press OK z Transferring a Call While on an active call with another call on hold you can transfer the active call to a number you enter or select from the Contacts list See Transferring Calls o...

Page 52: ...nsferring to a VoIP or Landline You may want to transfer an active call to another number outside of your gateway To transfer a call to a number you enter do the following 1 During an active call pres...

Page 53: ...alls Ending Calls Press the red key or place the handset in the charger The handset displays the call terminated icon and then returns to the idle state screen CLR CLR VoIP call terminated Landline ca...

Page 54: ...n page 57 to create and edit groups on your phone The Contact screen also provides an Options softkey that allows you to perform additional tasks in the Contacts List Option Description Call on landli...

Page 55: ...In Idle mode press OK z to display the Main Menu 2 Select Contacts cand press OK z 3 Select the contact you want to edit 4 Press the Options softkey 5 Select Edit contact and press OK z A To edit the...

Page 56: ...enu 2 Select Contacts cand press OK z 3 Press the Options softkey 4 Select Delete all contacts and press OK z 5 Press the Yes softkey at the delete prompt Changing the Default Number for a Contact The...

Page 57: ...al screen to replace an existing entry select the speeddial entry you want to replace and press the Replace softkey To delete a speeddial key scroll to the speeddial you want to delete and press the D...

Page 58: ...ing calls It consists of four pages or screens that you can scroll through using the navigation keys on the handset including a page of all calls and then lists by category The following icons apply t...

Page 59: ...z to display the Main Menu 2 Select Messages and press OK z 3 Depending on your mail server setup select Landline or VoIP and press OK z 4 Select a voicemail and press the Play softkey to listen to yo...

Page 60: ...eadily indicating the MBU is ready to use Note Check to be sure all handsets are registered or reconnected properly with the MBU after the reset is complete Manually Registering De registering a Hands...

Page 61: ...peed of your Internet connection Handsets in the MBU 400 system can take 10 minutes each to update fully During the update process the following steps are listed in the display Getting gateway Updatin...

Page 62: ...ted with the plus and minus ends facing the correct way The handset registration failed and the status indicator on the display is black Handset is out of range of the MBU Move the handset closer to t...

Page 63: ...e MBU 2 minutes to log in at your Internet Telephony Service Provider The router uses port forwarding Check that you have configured your router so that it always assigns the same IP address to your p...

Page 64: ...er The SIP server is down Contact your Internet Telephony Service Provider The Internet connection is down Contact your broadband provider How do I determine the software version of my Handset I need...

Page 65: ...amages including but not limited to loss damage or expense directly or indirectly arising from the customers use of or inability to use this MBU 400 either separately or in combination with other equi...

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Page 67: ...call log 27 about 58 icons 58 viewing entries 58 call waiting 26 37 caller ID 48 calls handling 50 managing 54 Coin or Pay Phone 9 configure SIP screen 23 configuring using handset 23 configuring you...

Page 68: ...nstallation and setup 17 intercom calls 26 43 internet calls 42 internet settings 61 Introduction 65 IP address 21 address finding 21 call icons 42 Italian language setting 32 K keypad sound 39 L land...

Page 69: ...io 37 settings 27 silent mode 40 SIP account choosing 36 password 24 proxy 24 user name 24 softkeys 20 Spanish language setting 32 speakerphone 27 speakerphone key 21 star key 21 system status 21 T te...

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Page 72: ...awful use While every effort has been made to ensure accuracy Aastra Telecom will not be liable for technical or editorial errors or omissions contained within this documentation The information conta...