Aastra openphone 28, User Manual

Page 1: ...OpenPhone 28 DECT Telephone User Guide Communications systems Aastra 800 OpenCom X320 OpenCom 130 131 150 OpenCom 510...

Page 2: ...ation about other Aastra products please refer to our website at http www aastra de or http www aastra com It provides additional notes and tips on the product We hope you enjoy using OpenPhone Aastra...

Page 3: ...Installation 10 Scope of Delivery 10 If Your Handset has not been Assembled 10 If your Handset has been Completely Assembled 10 MEM Card 10 Inserting the MEM Card 11 Removing the MEM Card 11 Inserting...

Page 4: ...enus 24 Receiver Key 25 Cancel Key 25 R Key Hash Key 26 Star Key 26 SOS Key 27 Number Keys 27 Making Calls 29 General Information 29 Description of Operating Steps 29 Switching the Device Off On 29 Op...

Page 5: ...Call 44 Using Routes to Make Calls 45 Calling Menu 45 Busy Menu 47 Menu During a Call 48 Accepting Calls 49 Normal Call 49 VIP Calls 50 Calls During a Conversation 50 Call Menu 51 Call Waiting Menu 51...

Page 6: ...Book of Your OpenPhone 28 66 Features and Menus 67 How to Set Features 67 Using Menus 67 Using the Star and Hash Keys 67 The Menus 68 Main Menu 68 Calls Menu 69 Call forwarding Menu 71 Messages Menu...

Page 7: ...telephone book If you should change your handset you will be able to telephone immediately by inserting this MEM card in the new device The device complies with industrial standard IP54 splash and du...

Page 8: ...inadequately ventilated areas devices that produce strong magnetic fields electrical devices fluorescent lamps computers radios and television sets areas where the equipment may be covered where its v...

Page 9: ...eries with other electroconductive components or short circuit them Please note Please check before telephoning to make sure that there are no small loose pieces of metal in the earpiece or loudspeake...

Page 10: ...andard Power Supply Power Failure Batteries This product requires a 230 V alternating current power supply This product can only be switched off by removing the adapter plug from the mains socket The...

Page 11: ...tions provided by your OpenCom 100 Aastra 800 communications system together with your handset e g display of call numbers or call charges may not be available when communica tions systems produced by...

Page 12: ...Your system administrator must subscribe the handset to your communication system Your OpenPhone 28 is then ready to operate Now install the charging station see page 12 If your Handset has been Comp...

Page 13: ...er frame MEM card in OpenPhone 28 Slide the short side of the MEM card diagonally under the two small crescents a in the MEM card panel 1 The shiny gold coloured contact points on the MEM card should...

Page 14: ...ing the battery Installing the Charger Installation location Place the charging station on a flat even surface for example on a table Choose an area that is free of direct sunlight and moisture Place...

Page 15: ...9070859 no 4999070860 for the UK for the charging station plus Plug the small end of the connecting cord into the back of the charging station Plug the adapter plug into a power socket The charging st...

Page 16: ...rged the charging pro cedure stops The LED turns back to green Charging Station Plus Charging the replacement battery Recommendations for Battery Usage Do not throw the battery into a fire as there is...

Page 17: ...fully charged Stand by time up to 75 hours when fully charged Note Batteries with an unknown charging status are fully charged in approximately 14 hours Charge display The charging status of the batt...

Page 18: ...dset is plugged in The microphone and the earpiece of the handset are then automatically switched off The loudspeaker can be switched on if you want others to listen in The handset rings for incoming...

Page 19: ...m this means the handset must be checked in Normally the check in operation is performed when commissioning the handset If you are operating your handset in the OpenCom 100 Aastra 800 communications s...

Page 20: ...the Subscription menu must be con firmed with OK Secured procedure The handset must be checked in within one hour You will need to know the IPEI of your handset and you may also have to enter an authe...

Page 21: ...e Features of Your Telephone 19 Displays Keys and Symbols Operating Elements on the Handset Rear Loudspeaker Earpiece Display Softkey Receiver key Microphone SOS key Softkey Keypad Cancel key Arrow ke...

Page 22: ...display messages and in idle state the system s name of with the handset s internal call number if programmed the programmed user name and the time in call state display of the call numbers or names o...

Page 23: ...free activated Microphone switched off You have received messages short messages E mail Ring tones switched off Battery charging status see Charge display starting on page 15 You have programmed and a...

Page 24: ...rneath The contents of the line change according to the operating status Illumination The display is automatically illuminated when calls are received or when you press a key The illumination is autom...

Page 25: ...ion it is operated by this key Active set tings ON are indicated by a next to the relevant item inactive settings OFF are indicated by a F The up arrow key allows you to select call numbers from the p...

Page 26: ...one 28 This menu only displays the relevant operations that can currently be performed Automatic Hiding of Menus Menus are automatically hidden under the following circumstances Whenever you receive a...

Page 27: ...redial list etc or digits have been entered short or long key press The first available line for outgoing connections is seized and the call number is dialled You will find tips for the seizure of spe...

Page 28: ...ersation a short press or a long press trigger differing func tions during a conversation long key press You initiate an enquiry call in idle state long key press You switch on the keypad lock You can...

Page 29: ...of letters You can enter the following characters by pressing the number keys several times When entering text you can use the arrow keys to move the cursor to the beginning or end of the entry Input...

Page 30: ...group All keys of your telephone no longer function aside from a few exceptions e g the number keys and the receiver key You can then make calls with your telephone but no system functionality can be...

Page 31: ...the Dkey Switching the handset on Long key press the Ekey No ringer or alarm signal is emitted e g for an appointment call while the handset is switched off Open Listening Hands Free Usage To allow s...

Page 32: ...call numbers at which you can be reached are assigned when your OpenCom 100 Aastra 800 communications system is set up Multiple Trunk Keys There may be multiple configured trunk keys max of three with...

Page 33: ...twork operator transmits call charge information you will see in the display for a self dialled external calls during or after the conversation the amount for this call Redialling The last call number...

Page 34: ...eypad Note The setting is deleted again once the connection is terminated Least Cost Routing LCR Whenever you make an external call your system automatically uses LCR to set up a connection to a netwo...

Page 35: ...is saved as a phone book entry as usual the name will be shown along with a question mark Note Display of the question mark is the system default The system administrator can switch off this default s...

Page 36: ...our telephone can have a call waiting queue even if it belongs to a subscriber group it also works in combination with call forwarding Note If call waiting protection is deactivated on your telephone...

Page 37: ...rator for the configu ration applicable to you Hunt group call numbers During system configuration the system administrator can configure call forwarding destinations for hunt group call numbers These...

Page 38: ...ard and the call signalling on your device will continue Contact your system administrator if call forwarding is not functioning as expected on your device The system administrator is able to analyse...

Page 39: ...must have a software version of at least 5 22 Unpark call Consecutively unparks one or more connections which you have previ ously parked for instance to make enquiries or to forward calls see Calling...

Page 40: ...This activates the door opener Notes Note down a call number and a name or select a noted call number Suppress number For the following external or internal call your call number will not be presente...

Page 41: ...Com 100 Aastra 800 system and will inform you of the current code If your telephone is set to automatic external line seizure an external line will be seized You can immediately dial an external call...

Page 42: ...you can assign them specifically please refer to page 30 A press receiver key long F select the desired trunk key with the arrow keys Z enter internal or external call number ZA enter entire call num...

Page 43: ...is automatically seized with which you originally dialled the call number Additional options Press OK to display a selection menu with the following options Dial Press OK The call number will be dial...

Page 44: ...800 telephone book Enter the first letter s of the desired name Press the OK softkey The first entry begins with the letter you specified Use the arrow keys Fto select an entry Press A the selected nu...

Page 45: ...of several calls with unknown call numbers they are then grouped together in a single entry A missed call is deleted from the list if the caller has subsequently been able to contact you If a caller i...

Page 46: ...enVoice Aastra Voice from a telephone that has not been assigned the call number of your voicebox by calling the voicebox directly from a telephone whose call number is assigned to your voicebox by me...

Page 47: ...splayed if the corresponding user authorisa tion has been set in the Configurator During a call press the Menu softkey briefly and then select Hands free on or Hands free off You switch hands free on...

Page 48: ...r group Only then will the Booking number menu item be displayed For external connections established by you it is important how the route that you are using for the connection has been configured by...

Page 49: ...Menu items marked with an are only displayed if the corresponding user authorisa tion has been set in the Configurator You have called a busy subscriber Press the Menu softkey briefly and then select...

Page 50: ...e signalled with a call waiting tone Door opener This activates the door opener Menu During a Call You have dialled a call number and the called subscriber has not yet accepted the call Press the Menu...

Page 51: ...o Answer is activated see page 79 Menu opens the Call menu see page 51 Call for a virtual call number tele secretary In the OpenCom 100 Aastra 800 call numbers can be configured to which no tele phone...

Page 52: ...hone book directory you will see the entered name Press Ato accept the call Calls During a Conversation External and or internal calls during a conversation are signalled by a notification tone and vi...

Page 53: ...to the OpenCom 100 Aastra 800 telephone book as a new entry New entry or you can add it to an existing entry Add See also Add Call Numbers to Phone Book from Lists or During a Call starting on page 6...

Page 54: ...s with the external line seizure code digit e g 0 see page 39 The subscriber in enquiry is displayed in the upper display line R Name if available in the telephone book and call number of the current...

Page 55: ...c on hold upon transfer on calling in the configurator then the caller hears Music on Hold while the call is being signalled at the other subscriber This setting also specifies whether the caller hear...

Page 56: ...ay of influencing how long the transferred call will last The connection is established via the OpenCom 100 Aastra 800 and occupies two call channels ISDN user channels Subscriber on Hold Menu Note Me...

Page 57: ...ent and previous subscriber Door opener This activates the door opener Internal External 3 Party Conference You have dialled an internal or external enquiry call see the section entitled Enquiry Toggl...

Page 58: ...mber 12 from the conference in this example an internal subscriber Phone book You can add the caller s call number to the OpenCom 100 Aastra 800 telephone book as a new entry New entry or you can add...

Page 59: ...is also active when the keypad lock has been activated see page 81 Deactivating an emergency call To cancel an unintentional activated emergency call press the receiver key A Automatic Emergency Call...

Page 60: ...intment reason To view the appointment message press the Menu softkey and confirm the appointment call with OK If you are in conversation during an appointment call you will hear a special tone and th...

Page 61: ...other devices Consult your system administrator for further details Entrance Intercom Calls Calling the entrance intercom If an entrance intercom doorstation 6 wire is connected to your system you ca...

Page 62: ...and the person you are calling can immediately answer your announcement An announcement with intercom can only be con ducted to a single system terminal not a group of terminals Announcement without...

Page 63: ...ncement and the caller s name To respond press the Akey Alternatively briefly press the Menu softkey Select Accept and confirm with OK To reject briefly press the Menu softkey Select Reject and confir...

Page 64: ...only be viewed on your telephone and can only be viewed by you However the system administrator or a person with the corresponding authorisation can delete your tele phone book completely Note The Op...

Page 65: ...All suitable search results are displayed no matter where they are stored F Use the arrow keys to select the desired name OK Press softkey If there is more than one call number under this name e g an...

Page 66: ...in your caller list or your redial list to a phone book see Calls Menu starting on page 69 and Making a Call from the Redial List starting on page 41 You can also add the other party s call number to...

Page 67: ...r Default office Default mobile or Default private and confirm with OK The default number is the call number that is used if you do not select any other call number before establishing the connection...

Page 68: ...local telephone book menu The local telephone book s menu New You create a new entry Enter the call number and then the name Confirm with OK Edit You edit the selected entry Save your changes with OK...

Page 69: ...Use the arrow keys and the OK softkey to select items Using the Star and Hash Keys Many features can be set by entering code digits The code digits entry is done using the and keys combined with a spe...

Page 70: ...l Call forwarding This menu group contains all types of call forwarding that you can programme on your telephone Please keep in mind the explanations in the chapter Forwarding Calls starting on page 3...

Page 71: ...busy is indicated by the handset symbol When you receive an external call where the caller indicates a different number than the one actually being transmitted your display will show a next to the cal...

Page 72: ...ack are marked with a messages that have been played back are marked with a Select a message and then one of the following options Play Listen to the message the caller recorded You can also use the n...

Page 73: ...er deacti vated ones have a Use the on off options to switch hunt group call signalling on or off for the call number dialled Use the All menu entry to switch signalling of all hunt group calls for yo...

Page 74: ...nd forwarded to a common destination call number The display indicates a list of the configured MSNs and MSN groups Select an entry Then select Immediately After delay or Busy for the forwarding mode...

Page 75: ...ect a call number from the telephone book The rest of the procedure is identical with the one for configuring call forwarding for your own telephone see page 71 Follow me This call forwarding forwards...

Page 76: ...selected email or delete the entire list of e mails Use the arrow keys to scroll through the display functions Appointments You see the status of both appointments To programme an appointment select...

Page 77: ...eived faxes are deleted after a confirmation query The fax is saved as an image file in the communications system Using the OpenCTI 50 Aastra CTI 800 Web application you can view the fax and save it P...

Page 78: ...eactivate the vibration signal generator Note If you deactivate all signal generators then the call is only signalled with a flashing symbol in the display Volume Select the ringer tone volume signall...

Page 79: ...refer to the OpenCom 100 Aastra 800 online help Enter the PARK and press Go on Enter the Auth code Authentication Code and press OK After a successful check in you can enter the name and number for th...

Page 80: ...9 at which time the handset will emit an acoustic signal The signal type is defined by the ringer tone setting for external calls The alarm signal lasts approximately one minute and can be switched of...

Page 81: ...ade Therefore in sensitive safety areas switch on the Silent alarm menu item so that an emergency call is made immediately Auto Answer If an headset is plugged in then a connection is automatically cr...

Page 82: ...Call protect This switches the signalling of calls for all call numbers of your device On Off with the exception of VIP calls You can activate call protection for internal calls only for external call...

Page 83: ...and activate or deactivate the baby call see also the chapter entitled Baby Call starting on page 58 Change PIN Enter your current PIN and then the new PIN twice If you have forgotten your PIN contac...

Page 84: ...ctive then you cannot pick up calls for their call number Note If the other terminal is already in the call state e g an answering machine is in an nouncement mode you pick up the call The subscriber...

Page 85: ...will nevertheless be acoustically signalled Door opener This activates the door opener Phone book This opens the telephone book of the OpenCom 100 Aastra 800 You can now call one of the stored subscr...

Page 86: ...belongs to a user group with this authorisation activated The call numbers dialled using PIN dialling are not saved in any redial list neither on the terminal used nor on one s own terminal Lists When...

Page 87: ...umber In the central telephone book you can assign a speed dialling number to one or several call numbers in the telephone book entry After you have enter the call number the system will automatically...

Page 88: ...of your system The Time control menu item is available if the system administrator has configured for your user group the authorisation Time control The Date Time menu item is available if the system...

Page 89: ...ou can manually select a specific time group the auto matic time control is then deactivated Note Any divert MSN always remains in effect regardless of the currently switched on time group Date Time T...

Page 90: ...utions apply to the handset the charging station the rechargeable batteries the entire telephone as well as the accessories To clean the telephone first remove the charger adapter plug from the mains...

Page 91: ...battery charged to full ca pacity Transmitter power 10 mW average 250 mW maximum Operating temperature 10 C to 45 C handset 5 C to 40 C charging station Storage temperature 25 C to 55 C handset Shipp...

Page 92: ...ines for operating safety and electromagnetic compatibility valid at the time of licensing Declaration of Conformity The OpenPhone 28 conforms to the requirements set down in the EU directive 99 5 EC...

Page 93: ...sposed of and the amount of hazardous substances from electrical and electronic equipment in waste The product that you have purchased was developed in line with the current state of the art in an env...

Page 94: ...ngs Time control Date Time Phone settings Key Lock Ringer Settings System Telephone Option Melody Type Device Volume Subscription IPEI Auto Key Lock Key Click Alarm Emergency Opt Auto Answer Silent Ch...

Page 95: ...Menu 51 Parking 45 Pick up 82 Rejecting 51 Transferring to an external subscriber 54 Transferring to an internal subscriber 53 Unparking 37 Call forwarding 71 Call number entry with external line seiz...

Page 96: ...Date 87 DECT 9 Deflect call 51 Device busy 71 Dial 82 Dialling directly 40 Disconnect 45 47 48 51 54 56 Display 19 Contrast 80 Lines 20 Door bell 60 Door opener 38 47 48 51 52 55 56 58 83 Doorbell 58...

Page 97: ...ettings 69 86 Conference 56 Connections 68 82 During a call 48 Main menu 68 Making a Call 40 Messages 68 73 Phone book 62 68 84 Phone settings 68 75 Protection 68 80 Selection in the idle state 37 Sub...

Page 98: ...Redial 24 Right key Switching handset on 23 Softkeys 19 22 SOS Key 27 Speaker 19 Speed dialling 64 Stand by time 15 Star key 26 Using 67 Subscribe handset PP 76 Subscriber on hold Menu 54 Subscriptio...

Page 99: ...ing calls 37 Username 80 V VF signalling 31 VIP call 48 50 83 Initiating 38 Virtual call number 49 Visual call indicator 30 Voicebox 86 Messages 21 37 Querying 44 Voicemail system 35 Volume Adjusting...

Page 100: ...Notes 98 Notes...

Page 101: ...Notes 99 Notes...

Page 102: ...Notes 100 Notes...

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Page 104: ...Copyright 2011 www aastra com All rights reserved As of 27 09 2011 Subject to changes...