Aastra VentureIP 480i, User Manual

Page 1: ...480i SIP IP PHONE Release 1 4 41 000098 00 08 User Guide...

Page 2: ...awful use While every effort has been made to ensure accuracy Aastra Telecom will not be liable for technical or editorial errors or omissions contained within this documentation The information conta...

Page 3: ...translate or reduce to electronic medium or machine readable form or language derive source code with out the express written consent of the Seller and its Suppliers or dissemi nate or otherwise disc...

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Page 5: ...nected State 14 Making Calls 15 Dialing a Number Live 15 Pre dialing a Number 15 Using Handsfree Speakerphone 15 Using a Headset 16 Intercom 16 Redial 18 Mute 18 Receiving Calls 18 Handling Calls 19 P...

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Page 7: ...twork and contains advanced configu ration instructions for the 480i This guide has instructions that are at a user level Introduction This 480i IP telephone provides communications over an IP Network...

Page 8: ...egory 5 5e straight through cabling Power over Ethernet PoE power supply optional acces sory necessary only if no inline power is provided on the net work Installation and Setup If your system adminis...

Page 9: ...either Updating Config or New Firmware This may take a few moments while the configuration server downloads the latest updates Your system or network administrator manages the updates for the IP phone...

Page 10: ...stance Note f the phone displays No Service you can still use the phone but it is not registered with the Registrar For more information about registering your phone see your system administrator Rest...

Page 11: ...ptions administrators should refer to the Aastra SIP 480i 480i CT 9112i 9133i IP Phone Administration Guide Aastra Web UI You can access specific configuration options on the 480i phone using the Aast...

Page 12: ...formation in the Network Status window is read only Operation The Operation section provides the following options User Password Allows you to change user password Softkeys and XML Allows you to set u...

Page 13: ...arance buttons and lights can represent physical lines or calls for your extension By pressing a line call appearance button you connect to the line or a call it represents The line call appearance li...

Page 14: ...he More softkey accesses more Idle State softkeys on the next screen while pressing the Back softkey accesses the softkeys on the previous screen The envelope icon displays on the Idle State screen on...

Page 15: ...s The 480i can have its softkeys configured for any of the following line call appearances speeddials do not disturb DND Busy Lamp Field BLF BLF List XML Flash Park Pickup Empty You can set the softke...

Page 16: ...earance lights of the hard keys on the phone The following table provides a description for each icon Depending on how the phone has been configured the maximum number of total line call Mon Apr 17 11...

Page 17: ...using the r and s navigation keys you can access the same functionality as the Previous and Next softkeys Softkeys as Customized Speeddials You can set custom softkeys as speeddials on the 480i phone...

Page 18: ...ive call then a small telephone icon is shown with the handset off hook Note The Broadworks BLF feature is not the same as the Broadworks Shared Call Appearance SCA feature and does not permit call co...

Page 19: ...onfiguration However to avoid redundancy Aastra Tele com recommends you configure either a static configuration or a programmable configuration The IP phones support the Park Pickup feature on the Ast...

Page 20: ...ppear when you are talking to someone on the phone Connected state functions are available as softkeys on the connected state screen as well as hard keys on the phone These softkeys and hard keys allo...

Page 21: ...d keys Dialing a Number Live If the Live DialPad option is on as soon as you press the first digit on the dial pad the phone will automatically select the next available line go off hook and dial as d...

Page 22: ...e selected a headset audio mode by accessing the Options list available from the phone See the section Customizing Your Phone in the Aastra 480i Installation Guide for information on these settings 2...

Page 23: ...e call appearance button for the active call When you hang up the remote phone will also hang up Enabling Disabling Microphone and Auto Answer Use the following procedure to enable disable the microph...

Page 24: ...nsion you will see the Inbound Call screen The line call appearance light will flash quickly for the incoming call Answering an Incoming Call To answer the call For handsfree operation press the Picku...

Page 25: ...ally put your current call on hold when you press a new line call appearance button Retrieving a Held Call If you have more than 1 call on hold you can scroll through the held call information by pres...

Page 26: ...p to three parties including yourself in a conference call This is also known as a 3 Way call Note Your system administrator can set your conference key to speed dial a specific number Contact your sy...

Page 27: ...ls If you are juggling multiple calls you can scroll through call information by pressing the 3 and 4 navigation keys If you wish to connect to an incoming call or re connect to a call you placed on h...

Page 28: ...u want your incoming calls to be forwarded Note If you leave the Number field blank call forwarding is dis abled 4 Enter the Call Mode that you want to set on your phone 5 Enter the Number of Rings yo...

Page 29: ...l Forward settings The changes are dynamic and are immedi ately applied to the phone Park Calls Pick Up Parked Calls The 480i phone has a park and pickup call feature that allows you to park a call an...

Page 30: ...e Aastra recommends you configure either the static or the programmable configuration but not both 1 Click on Basic Settings Preferences General 2 Enter a server value in the Park Call field to which...

Page 31: ...up the handset you see a softkey labeled Answer You can then press this key to pick up an incoming call Do no confuse this feature with the new Park Pickup configuration feature You configure a Park a...

Page 32: ...rk softkey 2 Perform the following for your specific server If the call is parked successfully the response is either a greeting voice confirming that the call was parked or a hang up occurs The parke...

Page 33: ...he Customized Features option on the Services menu allows you to select applications created by your system administrator such as weather and traffic reports contact information company info stock quo...

Page 34: ...phone to display the Services menu or Press the s key to enter the Callers List directly skip to step 3 2 From the Services menu select Callers List 3 Use the r and s to scroll through the line items...

Page 35: ...unanswered calls increment the phone numbers associated with the calls are stored in the Callers List The user can access the Callers List and clear the call from the list Once the user accesses the C...

Page 36: ...C via the Aastra Web UI The phone stores the directorylist csv file to your PC in comma separated value CSV format You can use any spreadsheet application to open the file for viewing The following is...

Page 37: ...ys allowing you to edit the name phone number and line number as well as the public private setting 9 To dial a displayed entry from the Directory List pick up the handset press the d f handsfree key...

Page 38: ...t 4 When you have selected a line item press the d f handsfree key 4 Scroll Right key or press a line softkey to make an outgoing call using the voicemail access phone number associated with the line...

Page 39: ...dow allowing the call to be dialed faster DTMF playback suppression is disabled by default Suppressing DTMF playback can be configured using the Aastra Web UI Configuring Suppression of DTMF Playback...

Page 40: ...sets you can configure on the IP phones are US Default alsousedin Canada United Kingdom Italy Germany France Europe generic tones Australia When you configure the country s tone set the country speci...

Page 41: ...e set you select is immediately applied to the IP phone 1 Click on Basic Settings Preferences For global configuration 2 In the Ring Tones section select a country from the Tone Set field 3 Select a v...

Page 42: ...our set tings 4 Click on Operation Reset 5 In the Restart Phone field click to restart the IP phone Call Waiting Tone You can enable or disable the playing of a call waiting tone when a caller is on a...

Page 43: ...h French Spanish German and Italian Default is English Setting Language You set the language on the IP phone using the Options key on the IP phone Use the following procedures to configure the languag...

Page 44: ...the phone has been installed properly For installation instructions please refer to the Installation and Setup section in the Aastra 480i Installation Guide provided with your phone Why doesn t my ph...

Page 45: ...irm Password field enter the new user pass word again 5 Click to save your changes For information on how to access the Aastra Web UI go to the section Aastra Web UI on page 5 Administrators should re...

Page 46: ...40 480i IP Phone User Guide Troubleshooting Solutions 1 Click on Operation Reset 2 Click 3 Click OK at the confirmation prompt Aastra Web UI...

Page 47: ...installation or operation alteration accident neglect abuse misuse fire or natural causes such as storms or floods after the telephone is in your possession Aastra Telecom shall not be liable for any...

Page 48: ...ur service information number 1 800 574 1611 Outside North America contact your sales representative Note Repairs to this product may be made only by the manufacturer and its authorized agents or by o...

Page 49: ...onferencing 20 ending 21 handling 19 picking up 21 placing on hold 19 receiving 18 rectrieving on hold 19 transferring 19 transferring blind 19 transferring consultative 19 connected state 14 D dial t...

Page 50: ...10 customizing 9 Softkeys as Customized BLF 12 softkeys state based 13 speakerphone using 15 star codes 27 T troubleshooting solutions 38 changing user password 39 How do I find the IP address of my p...

Page 51: ...his owner s manual and consulted the Troubleshooting section and still have problems please visit our website at www aastra com or call 1 800 574 1611 for technical assistance Aastra Telecom Inc 2005...