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6 Troubleshooting
Alarms and events indicate warnings and notify
of errors or potential failures in the system.
The output of the UPS is not necessarily affected
when an alarm arises but taking the correct
actions may prevent loss of power to the load.
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6 .1 Fault identification and rectification
5. Press to scroll through the notice and alarm
information.
6. After scrolling through all alarms, press to
access the battery status screen.
Event log menu
From the Event log menu, you can access the
latest 50 alarms, events and notices, arranged
from newest to oldest. Events and alarms are
logged in the Event log when they occur and,
if applicable, when they are cleared:
• Events are silent conditions that are recorded in
the Event log as status information. Events do
not require a response.
• Alarms, including active alarms, are recorded in the
Event log. Active alarms are announced by either an
intermittent beep or a continuous sound. Examples
are “Fan locked” and “Heat sink temperature
high.” Active alarms require a response.
To access troubleshooting information using the
Event log menu:
1. Press for 1 second to go to the main menu
selection and scroll down to the Event log
menu using .
2. Press to enter the Event log list.
3. Scroll through the listed events, notices,
and alarms using or .
NOTE
THE MOST RECENT EVENTS ARE
DISPLAYED ON TOP OF THE LIST
(FOR EXAMPLE 1/50).
The control panel provides troubleshooting
information from two main menus:
• UPS status menu: access to all active alarms
• Event log menu: access to the most recent
50 events, which may include active and
closed alarms.
UPS status menu
From the UPS status menu, you can access
the following screens for troubleshooting
information:
•
Status summary:
The status summary screen
provides information on both operating mode
and load. During normal operation, the display
has a blue background with white text. In the
case of a critical alarm, the backlight color
changes to orange with dark text.
•
Alarm:
A separate screen appears for each
active notice or alarm.
•
Battery status:
The battery status screen
indicates the battery charge mode, the
percentage of the battery that is charged
and runtime with the present load.
To access troubleshooting information using the
UPS status menu screen:
1. Press for longer than 1 second to go to the
UPS status menu screen.
2. Press to access the UPS status main screen.
3. Press to access the notice and alarm screens.
4. The UPS status main screen shows load
information. The status icon indicates the UPS
operating-mode.
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6 .2 Accessing alarms
6 T R O U B L E SH O OT I N G
