ABB Ability Cassia X2000, Installation Manual

Page 1: ...DOCUMENT ID REV DATE LANG PAGE 4MWA000032 B February 2023 EN 1 29 Copyright 2023 ABB All rights reserved ABB MOTION SERVICES ABB Ability Smart Sensor Bluetooth Gateway Cassia X2000 installation manual ...

Page 2: ...ents 1 GENERAL 3 2 INSTALLATION 4 2 1 Prerequisites for installation 4 2 2 Recommended location 6 2 3 Gateway configuration 7 2 4 PoE connection 12 2 5 LAN Ethernet cable connection 13 2 6 WIFI connection 14 2 7 USB mobile dongle connection 16 2 8 Firewall configuration 19 2 9 Verifying the configuration 20 2 10 Commissioning the gateway 23 3 TROUBLESHOOTING 25 ...

Page 3: ...nfigured for Internet access before it can start reading the Smart Sensors The following Internet connections are supported LAN Ethernet network 2 4GHz 5GHz WIFI network 4G Mobile network with specific USB dongle The sales package includes X2000 Bluetooth router wall and pole mounting kits and a quick guide Figure 1 Content of the sales package For general information about the Cassia gateway plea...

Page 4: ...Optional Access Controller AC Backup CAPWAP communication between AC and router TCP 8883 Mandatory Access Controller AC MQTT communication between AC and router TCP 1883 Optional Local MQTT broker MQTT bypass function TCP HTTP 80 Optional Access Controller AC Container APP download from AC TCP HTTPS 443 Mandatory Access Controller AC Smart Sensor Platform Container APP download from AC Communicati...

Page 5: ...SYN AD2412N3L V 24 Watt Power Adapter Ethernet cable 1 CAT6 Ethernet cable with a length of 50 meters maximum is needed when PoE WIFI or mobile network is used 2 CAT6 Ethernet cables with a length of 50 meters maximum are needed when LAN Ethernet network is used in addition to a PoE Injector 1 CAT6 Ethernet cable is needed when a 12V adapter is used in a LAN Ethernet network Computer A computer wi...

Page 6: ...d height for the gateway is 3 30 meters from ground level Lower levels are also acceptable but the gateway Bluetooth range might be shorter due to obstacles Orientation The gateway has the best reception in the direction where the Cassia logo is shown on its side If the gateway has trouble connecting to a specific Smart Sensor it is recommended to rotate the gateway to point in that direction ...

Page 7: ...me as the SSID Connect to the WIFI hotspot with the device which will be used for configuration computer phone or tablet and open the web browser Type 192 168 40 1 in the web browser s address field and press enter The Cassia configuration page will open During the first login the default password needs to be changed Default credentials are Username admin Old password admin Once logged in the Stat...

Page 8: ...Gateway Name Organization Name is recommended but not mandatory Gateway Mode AC Managed Router Tx Power 19 External Antenna None by default Statistics Report Interval 5 minutes by default AC Server Address Global AC Address gw smartsensor abb com China AC Address gw smartsensor abb com cn AC Router Protocol Priority MQTT Connection Priority see description below Enable OAuth2 Token For Local API O...

Page 9: ...on If Cellular connection is used the option Auto Recovery must be set to ON This option enables the gateway to do a power cycle of the 4G dongle when it is not being able to provide a network connection anymore If all the information has been filled as shown above and the Wired Wi Fi or Cellular sec tions are configured according to your network specifications please refer to 2 9 Verify ing the c...

Page 10: ...ABILITY SMART SENSOR BLUETOOTH GATEWAY DOCUMENT ID REV DATE LANG PAGE 4MWA000032 B February 2023 EN 10 29 Copyright 2023 ABB All rights reserved Figure 4 Basic page configuration for Cellular 4G connection ...

Page 11: ...dongle is used to provide internet through the USB slot of the gateway Cellular connection please make sure the dongle is set to use 4G only see an example in Figure 5 4G only network mode below If left on Auto mode the gateway could end up not properly connecting to the internet needing to be power cycled to restore connection Figure 5 4G only network mode ...

Page 12: ...rved 2 4 PoE connection If a PoE Power Over Ethernet network is available the gateway can be configured to use it without any additional power supply From the Gateway Basic page select Connection Priority Wired IP Allocation DHCP or Static in case the IP address is given Press Apply at the bottom of the screen Figure 6 PoE network configuration ...

Page 13: ...jector is needed for power supply Make sure to connect the gateway using an ethernet cable to the port labelled as PoE on the injector Or alternatively a 12V 2A adapter see 2 1 Prerequisites for installation on page 5 Figure 8 12V adapter with LAN network configuration From the Gateway Basic page select Connection Priority Wired IP Allocation DHCP or Static in case the IP address is given Press Ap...

Page 14: ... gateway using an ethernet cable to the port labelled as PoE on the injector Or alternatively a 12V 2A adapter see 2 1 Prerequisites for installation on page 5 Figure 10 WIFI network configuration for 12V adapter From the Gateway Basic page select Connection Priority Wi Fi Enter the SSID name of the WIFI network Enter the WIFI network password Change the Wireless operation mode from Hotspot to Cli...

Page 15: ...out the gateway s IP address by accessing the WIFI router device list or by performing the network scan for IP addresses In case a static IP is used the address is known Connect your computer tablet or mobile phone to the same WIFI network as the gateway is connected Open a web browser and type the new IP address to the address field and press enter Access to gateway configuration pages is establi...

Page 16: ...e network can be used with a specific USB dongle An additional PoE injector is needed for power supply Make sure to connect the gateway using an ethernet cable to the port labelled as PoE on the injector Or alternatively a 12V 2A adapter see 2 1 Prerequisites for installation on page 5 Figure 11 Mobile network configuration for PoE Figure 12 Mobile network configuration for 12V adapter ...

Page 17: ...the user manual below https www cassianetworks com download docs Cassia_User_Manual pdf Next from the Gateway Basic page select Connection Priority Cellular USB Dongle Type select correct dongle type used Type the Access Point Name APN which the SIM carrier is using Type the username and password for the APN if needed Press Apply at the bottom of the screen Reboot the gateway by removing the power...

Page 18: ...In case of weak signal strength an extension USB cable or additional external antenna for USB dongle might be needed If a WIFI modem is used insert the modem to USB port at the bottom of the gateway and follow the 2 6 WIFI connection section instructions For supported USB dongle modems please consult the Cassia User Manual Please note that some countries may have regulations which may forbid the u...

Page 19: ...case there is a firewall in the network which the gateway is using specific ports need to be opened Firewall should allow communication between the gateway and Access Controller and gateway and Smart Sensor platform respectively see required ports in section 2 1 Prerequisites for Installation Figure 15 Firewall Configuration for Global Figure 16 Firewall configuration for China ...

Page 20: ... the configuration Once the configuration is done it can be verified from the status page When connection is established to Access Controller the AC Online Time is shown If the AC Online Time is not shown within few minutes Double check the configuration and Internet connection Reboot the gateway power off on Figure 17 Gateway connected to gw smartsensor abb com ...

Page 21: ... Other tab To check the connection to the Access Controller select NetCat add Address gw smartsensor abb com or gw smartsensor abb com cn in case of China Pro tocol TCP Timeout 2 Port 8883 and press Start Wait for the black screen with the result to appear below If you receive a message containing the text 8883 open the gateway sta tus should be properly sent to the AC Figure 18 Test connection to...

Page 22: ...bug Tools in Other tab To verify TCP port open close status select NetCat add Address smartsen sor abb com or smartsensor abb com cn in case of China Protocol TCP Timeout 2 Port 443 and press Start Wait for the black screen with the result to appear below If you receive a message containing the text 443 https open the connec tion for measurement upload should work Figure 19 Test connection to Smar...

Page 23: ...anization Make sure that the mobile app is near to the gateway you want to commission The app detects all the nearby gateways in the range so you can manually iden tify the gateway with its MAC address and commission it to the required plant name then follow the steps below In Smart Sensor mobile app under Service menu tap Commission gateway Read the popup message and make sure the gateway is in t...

Page 24: ...2023 ABB All rights reserved In the list of detected gateways select the gateway you want to commission and in the popup message tap OK to confirm that correct gateway is selected Figure 21 Select gateway for commissioning Finally select a plant where you want to commission the gateway Figure 22 Assign gateway to a plant ...

Page 25: ... LEDs are ON at the bottom of the gateway If the gateway is configured to use a WIFI network it does not generate a WIFI hotspot Try to reset the gateway by pressing the reset button for 10 seconds while the gateway is powered on Reset button is located at the bottom of the gateway Gateway does not connect to AC server Check the Internet access In case a USB dongle is used check the model is suppo...

Page 26: ...Time If not please check the Internet connection If the Online Time is shown check in the Container page that under Installed APPs section there is an APP called GwAppProd If not contact the Smart Sensor Support email address at the end of the manual requesting the gateway application to be installed Testing the internet speed The SpeedTest tool can be used to measure the throughput of the interne...

Page 27: ...he biggest delays in communication Each hop has three packets sent and three response delays thus you could detect exactly which part of the packet journey is the slowest This tool can be found in the local configuration page under the Other tab in the Debug Tools section of the page The fields must be completed as shown below then click Start It will take 10 seconds for the result to be shown Fig...

Page 28: ...sure that the platform can collect the sensor or gateway information In Smart Sensor mobile app tap Commissioning toolset which will open a menu with different actions such as Scan for sensors Sensor information Gateway information Commission gateway Figure 26 Commissioning toolset To see the nearby Smart Sensors and their connection quality select the Scan for sensors option while the Bluetooth o...

Page 29: ...ing for Smart Sensors NOTE If the gateway s container is displaying the error status resetting the gateway will NOT solve this error To check for the error status please go into the gateway settings page under the Container tab In case this happens please contact Smart Sensor support For more support please contact Smart Sensor support support smartsensor abb com ...