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ABB ABILITY™ SMART SENSOR BLUETOOTH® GATEWAY

 

 

DOCUMENT ID

 

REV.

 

DATE

 

LANG.

 

PAGE

 

9AKK107046A4620

 

L

 

August 2022

 

EN

 

27/29

 

© Copyright 2021 ABB. All rights reserved. 

 

Traceroute tool (fw 2.1.0):

 

This  tool  helps  with  pinpointing  where  on  network  are  the  biggest  delays  in 
communication. Each hop has three packets sent and three response delays, thus 
you could detect exactly which part of the packet journey is the slowest.

 

This tool can be found in the local configuration page, under the 

Other

 tab in the 

Debug Tools 

section of the page.

 

The fields must be completed as shown below, then click 

Start

.

 

It will take ~10 seconds for the result to be shown.

 

 

 

Figure 22 

Traceroute

 tool

 

 

 

Summary of Contents for Cassia X1000

Page 1: ...OCUMENT ID REV DATE LANG PAGE 9AKK107046A4620 L August 2022 EN 1 29 Copyright 2021 ABB All rights reserved ABB MOTION SERVICES ABB Ability Smart Sensor Bluetooth Gateway Cassia X1000 installation manual ...

Page 2: ...isites for installation 4 2 2 Recommended location 6 2 3 Gateway configuration 7 2 3 1 Network configuration Firmware 1 4 3 10 2 3 2 Network configuration Firmware 2 1 0 11 2 4 PoE connection 15 2 5 LAN Ethernet cable connection 16 2 6 WIFI connection 17 2 7 USB mobile dongle connection 18 2 8 Firewall configuration 20 2 9 Verifying the configuration 21 2 10 Commissioning the gateway 23 3 TROUBLES...

Page 3: ...for Internet access before it can start reading the Smart Sensors Following Internet connections are supported LAN Ethernet network together with PoE injector 2 4GHz WIFI network 3G 4G Mobile network with specific USB dongle The sales package includes X1000 Bluetooth router wall and pole mounting kits and a quick guide Figure 1 Content of the sales package For general information about the Cassia ...

Page 4: ...etween AC and router TCP 8883 Mandatory Access Controller AC MQTT communication between AC and router TCP 1883 Optional Local MQTT broker MQTT bypass function TCP HTTP 80 Optional Access Controller AC Container APP download from AC TCP HTTPS 443 Mandatory Access Controller AC Smart Sensor Platform Container APP download from AC Communication with Smart Sensor Platform TCP 9999 Mandatory Access Con...

Page 5: ... needed for PoE while WIFI or mobile network is used 2 CAT6 shielded Ethernet cables RJ45 with a length of 50 meters maximum are needed when LAN Ethernet network is used Computer A computer with WIFI adapter is needed for gateway configuration A tablet computer or mobile phone can also be used Google Chrome web browser is recommended to be used USB Cellular Modem Dongle The gateway has built in dr...

Page 6: ...ded height for the gateway is 3 30 meters from ground level Lower levels are also acceptable but the gateway Bluetooth range might be shorter due to obstacles Orientation The gateway has the best reception in the direction where the Cassia logo is shown on its side If the gateway has trouble connecting to a specific Smart Sensor it is recommended to rotate the gateway to point in that direction ...

Page 7: ...cassia XXXXXX where XXXXXX are the last 6 characters of the gateway s MAC address MAC address can be found on the bottom of the gateway Password for this WIFI hotspot is the same as the SSID Connect to this WIFI hotspot with the device used for configuration computer phone or tablet and open the web browser Type 192 168 40 1 to the web browser s address field and press enter Cassia configuration p...

Page 8: ...w long the gateway has been connected to the AC Access Controller server If no time is shown it means that the gateway does not have a connection to the AC server Access Controller server connection is needed for a successful Smart Sensor data transfer As the gateway now supports two firmware versions the UI is different between the old firmware 1 4 3 and the new firmware 2 1 0 the latter having m...

Page 9: ...ABB ABILITY SMART SENSOR BLUETOOTH GATEWAY DOCUMENT ID REV DATE LANG PAGE 9AKK107046A4620 L August 2022 EN 9 29 Copyright 2021 ABB All rights reserved Figure 5 Cassia Firmware 2 1 0 Status ...

Page 10: ...nsor abb com AC Server Address for China gw smartsensor abb com cn AC Router Comm Ports 5246 5247 Remote Assistance ON Connection Priority is where a priority connection method is selected in case there are several in use Select the priority according to connection in use Wired for PoE and LAN connections Wireless for WIFI connection 3G 4G for mobile USB dongle connection If all the information ha...

Page 11: ... OAuth2 Token For Local API OFF Remote Assistance ON Connection Priority in 2 1 0 firmware is similar to firmware 1 4 3 only the naming of the three connection types have changed Wired for PoE and LAN connections Wi Fi for WIFI connection Cellular for mobile USB dongle connection If Cellular connection is used the option Recovery Action must be set to ON This option enables the gateway to attempt ...

Page 12: ...ABB ABILITY SMART SENSOR BLUETOOTH GATEWAY DOCUMENT ID REV DATE LANG PAGE 9AKK107046A4620 L August 2022 EN 12 29 Copyright 2021 ABB All rights reserved Figure 6 Firmware 1 4 3 Basic page ...

Page 13: ...ABB ABILITY SMART SENSOR BLUETOOTH GATEWAY DOCUMENT ID REV DATE LANG PAGE 9AKK107046A4620 L August 2022 EN 13 29 Copyright 2021 ABB All rights reserved Figure 7 Firmware 2 1 0 Basic page ...

Page 14: ...dongle is used to provide internet through the USB slot of the gateway Cellular connection please make sure the dongle is set to use 4G only see an example in Error Reference source not found below If left on Auto mode the gateway could end up not properly connecting to the internet needing to be power cycled to restore connection Figure 8 4G only network mode ...

Page 15: ...erved 2 4 PoE connection If a PoE Power Over Ethernet network is available the gateway can be configured to use it without any additional power supply Figure 9 PoE network configuration From the Gateway Basic Page select Connection Priority Wired IP Allocation DHCP or Static in case the IP address is given Press Apply at the bottom of the screen ...

Page 16: ...eway can be configured to use it An additional PoE injector is needed for power supply see 2 1 Prerequisites for installation on page 5 Make sure to connect the gateway using an ethernet cable to the port labelled as PoE on the injector Figure 10 LAN network configuration From the Gateway Basic Page select Connection Priority Wired IP Allocation DHCP or Static in case the IP address is given Press...

Page 17: ... adapter stops sharing the WIFI hotspot and changes the connection to configured WIFI network In case the DHCP is used the gateway has now a new IP address This IP address is needed to reconnect to the gateway e g to check the Status Page or scan the devices within the gateway s range Local IT department can find out the gateway s IP address by accessing the WIFI router device list or by performin...

Page 18: ...gure 12 Mobile network configuration Insert the USB dongle with SIM card to USB port at the bottom of the gateway PIN query needs to be disabled from the SIM card From the Gateway Basic Page select Connection Priority 3G 4G fw 1 4 3 Cellular fw 2 1 0 USB Dongle Type select correct dongle type used Type the Access Point Name APN which the SIM carrier is using Type the username and password for the ...

Page 19: ...enna for USB dongle might be needed If a WIFI modem is used insert the modem to USB port at the bottom of the gateway and follow the 2 6 WIFI connection section instructions NOTE For supported USB dongle modems please consult the Cassia User Manual see Figure 1 Content of the sales package or check the dropdown at the bottom of Basic page under Cellular Modem section Please note that some countrie...

Page 20: ...n case there is a firewall in the network which the gateway is using specific ports need to be opened Figure 13 Firewall Configuration for Global Figure 14 Firewall configuration for China Firewall should allow communication between the gateway and Access Controller and gateway and Smart Sensor platform respectively see required ports in section 2 1 Prerequisites for Installation ...

Page 21: ...onfiguration Once the configuration is done it can be verified from the status page When connection is established to Access Controller the AC Online Time is shown Figure 15 Gateway with FW 2 1 0 connected to gw smartsensor abb com If the AC Online Time is not shown within few minutes Double check the configuration and Internet connection Reboot the gateway power off on ...

Page 22: ...in Other tab To check the connection to the Access Controller select NetCat add Address gw smartsensor abb com or gw smartsensor abb com cn in case of China Pro tocol TCP Timeout 2 Port 443 and press Start Wait for the black screen with the result to appear below If you receive a message containing the text 8883 open the gateway sta tus should be properly sent to the AC Figure 16 Test connection t...

Page 23: ...rganization Make sure that the mobile app is near to the gateway you want to commission The app detects all the nearby gateways in the range so you can manually iden tify the gateway with its MAC address and commission it to the required plant name then follow the steps below In Smart Sensor mobile app under Service menu tap Commission gateway Read the popup message and make sure the gateway is in...

Page 24: ... 2021 ABB All rights reserved In the list of detected gateways select the gateway you want to commission and in the popup message tap OK to confirm that correct gateway is selected Figure 18 Select gateway for commissioning Finally select a plant where you want to commission the gateway Figure 19 Assign gateway to a plant ...

Page 25: ... blue LED is ON at the bottom of the gateway If the gateway is configured to use a WIFI network it does not generate a WIFI hotspot Try to reset the gateway by pressing the reset button for 10 seconds while the gateway is powered on Reset button is located at the bottom of the gateway Gateway does not connect to AC server Check the Internet access In case a USB dongle is used check the model is su...

Page 26: ...connection If the Online Time is shown check in the Container page that under Installed APPs section in fw 1 4 3 the section is called List of installed apps there is an APP called GwAppProd If not contact the Smart Sensor Support email address at the end of the manual requesting the gateway application to be installed Testing the internet speed fw 2 1 0 The SpeedTest tool can be used to measure t...

Page 27: ... are the biggest delays in communication Each hop has three packets sent and three response delays thus you could detect exactly which part of the packet journey is the slowest This tool can be found in the local configuration page under the Other tab in the Debug Tools section of the page The fields must be completed as shown below then click Start It will take 10 seconds for the result to be sho...

Page 28: ... sure that the platform can collect the sensor or gateway information In Smart Sensor mobile app tap Commissioning toolset which will open a menu with different actions such as Scan for sensors Sensor information Gateway information Commission gateway Figure 23 Commissioning toolset To see the nearby Smart Sensors and their connection quality select the Scan for sensors option while the Bluetooth ...

Page 29: ...nning for Smart Sensors NOTE If the gateway s container is displaying the error status resetting the gateway will NOT solve this error To check for the error status please go into the gateway settings page under the Container tab In case this happens please contact Smart Sensor support For more support please contact Smart Sensor support support smartsensor abb com ...

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