35
Alarm or Event
Possible cause
Remedy
BUS Under Voltage
Fault (Red) LED is On.
Beep continuous.
Code: F022
Indicates that the UPS has bus undervoltage
fault.
The UPS transfers to bypass mode if
supporting the load.
BUS Unbalance
Fault (Red) LED is On.
Beep continuous.
Code: F023
Indicates that the positive bus voltage and
negative bus voltage are too lopsided.
The UPS transfers to bypass mode if
supporting the load.
BUS Short
Fault (Red) LED is On.
Beep continuous.
Code: F024
Indicates that the bus voltage is decreasing
very fast.
Contact your service representative.
BUS Softstart Fail
Fault (Red) LED is On.
Beep continuous.
Code: F025
Indicates that the bus could not soft start
successfully.
Contact your service representative.
Inv Over Voltage
Fault (Red) LED is On.
Beep continuous.
Code: F032
Indicates that the UPS has inverter
overvoltage fault.
The UPS transfers to bypass mode if
supporting the load.
Inv Under Voltage
Fault (Red) LED is On.
Beep continuous.
Code: F033
Indicates that the UPS has inverter
undervoltage fault.
The UPS transfers to bypass mode if
supporting the load.
Inv Softstart Fail
Fault (Red) LED is On.
Beep continuous.
Code: F034
Indicates that the inverter could not soft start
successfully.
Contact your service representative.
Charger Fail
Fault (Red) LED is flash
1 beep every 1 second
Code: A015
Indicates that the UPS has confirmed the
charger has failed.
The UPS turns off the charger until the next
power recycle. Contact your service
representative.
Battery Over Voltage
Fault (Red) LED is On.
Beep continuous.
Code: F016
Indicates that the battery voltage is too high.
The UPS will turn off the charger until the
battery voltage is normal.
Negative power Fault
Fault (Red) LED is On.
Beep continuous.
Code: F0E1
In a parallel system, power of UPS is negative.
Redundancy mode, the fault UPS turn to fault
mode without output
Increase mode, UPS1& UPS2 turn to fault
mode.
Parallel cable loss
Fault (Red) LED is On.
Beep continuous.
Code: F0E2
In parallel system, parallel cable disconnected.
Disconnect parallel cable one turn to fault
mode.
Parallel system battery
status
Fault (Red) LED is flash
1 beep every 1 second
Code: A0E6
UPS1 connect battery, UPS2 without battery.
Check battery connect status.
Line input different
Fault (Red) LED is flash
1 beep every 1 second
Code: A0E7
Parallel system, UPS1 line ok, UPS2 line loss.
Check the line input.
Power strategy different
Fault (Red) LED is flash
1 beep every 1 second
Code: A0E9
Parallel system, UPS mode (normal, converter,
HE) different.
Check UPS OP mode, keep OP mode be the
same.
Rate power different
Fault (Red) LED is flash
1 beep every 1 second
Code: A0EA
Parallel system rated power different.
Rated power different, not allowed to turn on
UPS. Keep rated power the same.
HE in parallel
Fault (Red) LED is flash
1 beep every 1 second
Code: A0EB
Parallel system, UPS mode set as HE
HE not allowed in parallel system, change UPS
mode.
6 T R O U B L E SH O OT I N G
Summary of Contents for PowerValue 11 T G2 10 kVA B
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