If your phone is not configured correctly, the App will be in "Alarms Unavailable"
state and you will not be able to check your glucose or receive any alarms,
including the Urgent Low Glucose Alarm.
To turn on Critical Alerts, follow the instructions in the App.
If you adjust the phone ringer volume to silent or use the phone do not disturb
setting, keep ‘Override Do Not Disturb’ setting in the App ON for Low Glucose,
High Glucose, and Signal Loss Alarms to ensure you receive audible alarms.
You should disconnect headphones or speakers from your phone when you are
not using them as you may not hear audio for alarms. If using headphones,
keep them in your ears.
If you are using peripheral devices connected to your phone, such as wireless
headphones or a smartwatch, you may receive alarms on only one device or
peripheral, not all.
Keep your phone well charged and turned on.
Disable your phone’s automatic operating system updates. After an operating
system update, open your App and check your device settings to make sure it’s
working properly.
Some operating system features may impact your ability to receive alarms. For
example, if you use the iOS Screen Time feature, add FreeStyle Libre 3 to the list
of always allowed apps to ensure that you receive alarms.
IMPORTANT:
The Urgent Low, Low, and High Glucose Alarms should not be used exclusively
to detect low or high glucose conditions. The glucose alarms should always be
used along with your current glucose, glucose trend arrow, and glucose graph.
Low and High Glucose Alarm levels are different from your Target Glucose
Range values. Low and High Glucose Alarms tell you when your glucose has
passed the level you set in the alarm. Your Target Glucose Range is displayed on
glucose graphs in the App and used to calculate your Time in Ranges.
Make sure your phone is near you. The Sensor itself will not issue alarms.
If the Sensor is not communicating with the App, you will not receive
DOC44383_rev-C 1:14pm 22-SEP-2021