OVER
Troubleshoot problems
The problems you can troubleshoot in this Section are listed below and are arranged in the
order of appearance.
Receiver
•
The receiver will not turn on.
•
The blood glucose test won’t start after you apply a sample.
•
Unexpected characters on the receiver display screen, unusual or unexpected receiver
screen appearance.
•
There is no glucose value on the screen.
Sensor Insertion
•
There is skin irritation at the sensor insertion site.
•
The sensor support mount is not sticking to your skin.
•
Discomfort when inserting the sensor.
•
The system does not recognize a new sensor after attaching the transmitter to the sensor
support mount.
Note:
Also see Appendix A on Site Maintenance.
Receiver and Transmitter
Connection
•
You are not sure whether your receiver and transmitter are connected.
Calibration
•
The receiver does not prompt you to do a BG test for calibration.
Section 10
101
Respond to Alarms, Errors, and Problems
Summary of Contents for FreeStyle Navigator
Page 2: ......
Page 4: ......
Page 8: ......
Page 9: ...1 Getting Acquainted ...
Page 23: ...2 Install or Replace Transmitter and Receiver Batteries ...
Page 29: ...3 Set the Time and Date ...
Page 34: ...Customer Care 1 866 597 5520 ...
Page 35: ...4 Perform a Control Solution Test ...
Page 42: ...Customer Care 1 866 597 5520 ...
Page 43: ...5 Insert or Remove Your Sensor ...
Page 54: ...Customer Care 1 866 597 5520 ...
Page 55: ...6 Attach Your Transmitter ...
Page 61: ...7 Calibrate Your System Test Blood Glucose Manually ...
Page 74: ...Customer Care 1 866 597 5520 ...
Page 75: ...8 Set Review or Change the Alarm Settings ...
Page 89: ...9 Daily Use ...
Page 96: ...Customer Care 1 866 597 5520 ...
Page 97: ...10 Respond to Alarms Errors and Problems ...
Page 119: ...11 Add Events ...
Page 125: ...12 Review Reports and Edit Events ...
Page 135: ...13 Clean Your System ...
Page 136: ...Section 13 Key Terms n Receiver n Transmitter n Contact Points Customer Care 1 866 597 5520 ...
Page 139: ...14 Link and Unlink Your Transmitter and Receiver ...
Page 144: ...Customer Care 1 866 597 5520 ...
Page 145: ...15 Reset User Settings ...
Page 146: ...Customer Care 1 866 597 5520 ...
Page 149: ...16 Change Country Settings ...
Page 155: ...17 Appendix A Site Maintenance ...
Page 158: ...Customer Care 1 866 597 5520 ...
Page 159: ...18 Appendix B Specifications ...
Page 173: ...19 Appendix C FCC Compliance Information ...
Page 174: ...Customer Care 1 866 597 5520 164 Section 18 Appendix B Specifications ...
Page 182: ...Customer Care 1 866 597 5520 ...
Page 183: ...20 Glossary ...
Page 184: ...Customer Care 1 866 597 5520 174 Section 19 Appendix C Classification Compliance Declaration ...
Page 191: ...21 Index ...
Page 192: ...Customer Care 1 866 597 5520 ...
Page 195: ......