Discomfort when inserting the sensor.
a.
Rub the insertion site with ice before inserting the sensor.
b.
If that doesn’t work, call Customer Care.
If
Then
If none of the above solves the problem, there may be something wrong with your
transmitter. Call Customer Care.
Your transmitter and receiver
are not connected.
You will see the
icon on the screen. Try
establishing connection between the receiver
and transmitter. If the system still does not
recognize a new sensor in about 3 minutes,
remove the sensor and insert a new sensor
(Section 5).
Your receiver and transmitter
are connected.
a.
Make sure that the transmitter is firmly
attached to the sensor support mount and
wait for 3 minutes to allow the system to
recognize the sensor.
b.
If the system still does not recognize the
sensor, remove the sensor (Section 5),
establish connection between the transmitter
and receiver (Section 9), insert a new sensor,
and attach the transmitter to the sensor
support mount (Section 6). Make sure that
the contact points on the transmitter are dry,
clean, and not excessively worn.
Your system is not linked and
you see the “Link” message on
your screen.
Your system may not be linked. Perform the
steps to link the system (Section 14). Make
sure you reconnect the system after linking
(Section 9). Remove and insert a new sensor.
The system does not recognize a new sensor after attaching the
transmitter to the sensor support mount.
Contact Points
Customer Care: 1-866-597-5520
106
Section 10
Respond to Alarms, Errors, and Problems
Summary of Contents for FreeStyle Navigator
Page 2: ......
Page 4: ......
Page 8: ......
Page 9: ...1 Getting Acquainted ...
Page 23: ...2 Install or Replace Transmitter and Receiver Batteries ...
Page 29: ...3 Set the Time and Date ...
Page 34: ...Customer Care 1 866 597 5520 ...
Page 35: ...4 Perform a Control Solution Test ...
Page 42: ...Customer Care 1 866 597 5520 ...
Page 43: ...5 Insert or Remove Your Sensor ...
Page 54: ...Customer Care 1 866 597 5520 ...
Page 55: ...6 Attach Your Transmitter ...
Page 61: ...7 Calibrate Your System Test Blood Glucose Manually ...
Page 74: ...Customer Care 1 866 597 5520 ...
Page 75: ...8 Set Review or Change the Alarm Settings ...
Page 89: ...9 Daily Use ...
Page 96: ...Customer Care 1 866 597 5520 ...
Page 97: ...10 Respond to Alarms Errors and Problems ...
Page 119: ...11 Add Events ...
Page 125: ...12 Review Reports and Edit Events ...
Page 135: ...13 Clean Your System ...
Page 136: ...Section 13 Key Terms n Receiver n Transmitter n Contact Points Customer Care 1 866 597 5520 ...
Page 139: ...14 Link and Unlink Your Transmitter and Receiver ...
Page 144: ...Customer Care 1 866 597 5520 ...
Page 145: ...15 Reset User Settings ...
Page 146: ...Customer Care 1 866 597 5520 ...
Page 149: ...16 Change Country Settings ...
Page 155: ...17 Appendix A Site Maintenance ...
Page 158: ...Customer Care 1 866 597 5520 ...
Page 159: ...18 Appendix B Specifications ...
Page 173: ...19 Appendix C FCC Compliance Information ...
Page 174: ...Customer Care 1 866 597 5520 164 Section 18 Appendix B Specifications ...
Page 182: ...Customer Care 1 866 597 5520 ...
Page 183: ...20 Glossary ...
Page 184: ...Customer Care 1 866 597 5520 174 Section 19 Appendix C Classification Compliance Declaration ...
Page 191: ...21 Index ...
Page 192: ...Customer Care 1 866 597 5520 ...
Page 195: ......