Troubleshooting and maintenance
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Troubleshooting and maintenance
If a malfunction should occur during operation, first check the points mentioned below. If the error cannot be rectified,
contact your local sales partner and jointly determine how to proceed. The following malfunctions may occur:
Malfunction
Possible cause and suggested solution
An installed wallbox is not
functioning.
The supply cable has not been connected properly.
Check all connections.
The RCCB/MCB for the house connection are not switched on.
Check the upstream RCCB/MCB.
The internal RCCB/MCB of the wallbox are not switched on.
Check the RCCB/MCB on the wallbox.
1W0001 and PVEMH10: The JST connector has not been correctly plugged into the
EN1
connection of the wallbox.
Check the
EN1
connection in the wallbox, disconnect the JST connector and recon-
nect it.
1W0001 only
: The keys
for enabling the charging
process have been lost.
If both keys supplied with the 1W0001 are lost, contact ABL Customer Service (see
You can reorder a new set of keys at a charge by providing the lock number.
NOTE
Detailed information on other causes of errors
The installation instructions for the Wallbox eMH1 contain further detailed information on possible faults and
causes of faults during start-up and operation of the wallbox.
eMH1 installation instructions
Maintenance
The WHEMH10, 1W0001 and PVEMH10 mounting plates are essentially maintenance-free. However, we still recom-
mend that the mounting plates are regularly cleaned and, in the case of the 1W0001 and PVEMH10 models, that their
function is checked:
Use a dry or slightly damp, well-wrung cloth to clean the mounting plate.
Do not use aggressive cleaning agents, waxes or solvents (such as cleaning fluid or paint thinner) as they may dull
the surface.
Check the mounting plate regularly for signs of damage.
Check the lock of the 1W0001 as well as the selector switch of the PVEMH10 and ensure that they move freely.
