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Troubleshooting and maintenance  

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27

Troubleshooting and maintenance

If a malfunction should occur during operation, first check the points mentioned below. If the error cannot be rectified, 

contact your local sales partner and jointly determine how to proceed. The following malfunctions may occur:

Malfunction

Possible cause and suggested solution

An installed wallbox is not 

functioning.

The supply cable has not been connected properly.

 

ƒ

Check all connections.

The RCCB/MCB for the house connection are not switched on.

 

ƒ

Check the upstream RCCB/MCB.

The internal RCCB/MCB of the wallbox are not switched on.

 

ƒ

Check the RCCB/MCB on the wallbox.

1W0001 and PVEMH10: The JST connector has not been correctly plugged into the 

EN1

 connection of the wallbox.

 

ƒ

Check the 

EN1

 connection in the wallbox, disconnect the JST connector and recon-

nect it.

1W0001 only

: The keys 

for enabling the charging 

process have been lost.

If both keys supplied with the 1W0001 are lost, contact ABL Customer Service (see 

“Contact” on page ii).

 

ƒ

You can reorder a new set of keys at a charge by providing the lock number.

NOTE

Detailed information on other causes of errors

The installation instructions for the Wallbox eMH1 contain further detailed information on possible faults and 

causes of faults during start-up and operation of the wallbox.

 eMH1 installation instructions

Maintenance

The WHEMH10, 1W0001 and PVEMH10 mounting plates are essentially maintenance-free. However, we still recom-

mend that the mounting plates are regularly cleaned and, in the case of the 1W0001 and PVEMH10 models, that their 

function is checked:

 

ƒ

Use a dry or slightly damp, well-wrung cloth to clean the mounting plate.

 

ƒ

Do not use aggressive cleaning agents, waxes or solvents (such as cleaning fluid or paint thinner) as they may dull 

the surface.

 

ƒ

Check the mounting plate regularly for signs of damage.

 

ƒ

Check the lock of the 1W0001 as well as the selector switch of the PVEMH10 and ensure that they move freely.

Summary of Contents for WHEMH10

Page 1: ...EN Article No 0301894_EN_b Installation manual WHEMH10 1W0001 PVEMH10...

Page 2: ...07 Lauf an der Pegnitz Germany 49 0 9123 188 0 49 0 9123 188 188 info abl de www ablmobility de Customer Service 49 0 9123 188 0 service abl de www ablmobility de en service support Revision 0301894_E...

Page 3: ...ications for mechanical installation 11 Preparation for installation on a wall 12 Preparation for installing the PVEMH10 mounting plate 14 Screwing to the wall 15 Preparation and fixing to the POLEMH1...

Page 4: ...tely available accessory compo nents on our website at www ablmobility de Please visit https www ablmobility de Intended use The WHEMH10 1W0001 and PVEMH10 mounting plates are holders for various eMH1...

Page 5: ...TE Indicates important information for operation or installation Sections marked with this symbol indicate further important information and features necessary for successful operation Actions marked...

Page 6: ...ssories y The product housing has been damaged mechanically or the housing cover has been removed or can no longer be closed y Sufficient protection against splashing water and or foreign objects is n...

Page 7: ...w the dimensions and drill holes of the WHEMH10 1W0001 and PVEMH10 mounting plates WHEMH10 Mounting plate for an eMH1 Wallbox front and side view all dimensions in mm 1W0001 Mounting plate with key sw...

Page 8: ...ish to install the mounting plate on the optionally available POLEMH1 mounting pole you will need the installation instructions for the POLEMH1 2 3 mounting poles All information on the mechanical and...

Page 9: ...e There is a rating plate on the back of each mounting plate for identification purposes Check the rating plate to make sure that the model you have is the mounting plate suitable for your intended us...

Page 10: ...wering an inverter with float ing output 1 pc NOTE Checking the components included Check immediately after unpacking whether all components are included should any components be missing please contac...

Page 11: ...nstallations must be observed you can obtain further information from your electrical contractor or distributor It is important to ensure that the maximum permissible operating temperature is not exce...

Page 12: ...hen be inserted into the eMH1 Wallbox for the electrical connection see Mechanical installation of the wallbox on the mounting plate on page 19 NOTE Inserting a surface mounted supply cable If you wis...

Page 13: ...Mechanical installa tion of the wallbox on the mounting plate on page 23 Proceed as follows 1 Cut crosswise into the marks for the fixing points on the drilling template using the utility knife y If n...

Page 14: ...also be able to find out how to set the threshold value for enabling the charging process The threshold value is the power at which the inverter enables charging in ECO charging mode When selecting th...

Page 15: ...8 in section Mechanical installation of the wallbox on the mounting plate on page 21 PVEMH10 Relay terminal Relay contact Power supply unit 12 V Inverter Black wire 1 L A1 Relay control terminal A Blu...

Page 16: ...he mounting plate to the wall you can proceed with the preparation of the eMH1 Wallbox Go to the section Preparing the eMH1 Wallbox for installation on page 18 Preparation and fixing to the POLEMH1 mo...

Page 17: ...o operate the eMH1 Wallbox without the mounting plate on the POLEMH1 at a later time 2 Install the mounting plate and align it with the thread points on the mounting pole y WHEMH10 Run the supply cabl...

Page 18: ...to per form Step 6 Proceed as follows 1 Open the housing cover of the Wallbox eMH1 using the key supplied and flip it up 2 Loosen the four screws of the upper part of the housing using the Phillips h...

Page 19: ...s into the wallbox Mechanical installation of the wallbox on the mounting plate Proceed as follows to attach the wallbox to the mounting plate 1 Using the Torx screwdriver screw a 5 20 flat head screw...

Page 20: ...max 2 Nm 5 Connect the supply cable to the internal RCCB or terminal block basic models of the eMH1 6 Using the Torx screwdriver secure the power supply cable in the internal strain relief NOTE Comple...

Page 21: ...of an inverter with a floating output connect the cable of the power supply unit negative pole to relay contact A2 instead of the connecting cable y See also illustrations and tables in the section Pr...

Page 22: ...er in contact EN1 WARNING Connection to contact EN1 for wallboxes with E2I interface On all eMH1 wallboxes manufactured from mid 2021 onwards the E2I interface is located on the inside left hand side...

Page 23: ...reparing the eMH1 Wallbox for installation on page 18 15 Switch on the RCCB in the wallbox and or the do mestic power distribution 16 Now lock the housing cover using the key This completes the instal...

Page 24: ...ock and spe cifically enable access to the charging function of the installed wallbox for authorised persons In normal operation the key switch should always be switched off and only unlocked for the...

Page 25: ...icle You are advised to always cancel the charging process via the vehicle first and then move the key switch to the 0 position Otherwise the internal components of the eMH1 Wallbox may wear out Selec...

Page 26: ...ch to the ECO position in order to control the charging current via the inverter y The charging process is enabled by the relay contact depending on the predefined values of the inverter 3 Turn the se...

Page 27: ...rging process have been lost If both keys supplied with the 1W0001 are lost contact ABL Customer Service see Contact on page ii You can reorder a new set of keys at a charge by providing the lock numb...

Page 28: ...ket with integrated cable storage holder Fixing type Plug and screw fixing fixings included Material Plastic Housing colour black similar to RAL9005 Dimensions H W D 482 226 93 mm 482 226 101 mm Weigh...

Page 29: ...22 Version 0301894_EN_b date 25 02 2022 All rights reserved Any information contained in this manual may be changed without prior notice and does not represent any obliga tion on the part of the manuf...

Page 30: ...mounting plates come with a drilling template see illustration below for marking the fixing points Should the drilling template have been lost you can obtain the drilling dimensions from the illustra...

Page 31: ...Appendix Drilling template 31...

Page 32: ...MADE IN GERMANY ABL GmbH Albert Bu ttner Stra e 11 91207 Lauf an der Pegnitz Germany 49 0 9123 188 0 49 0 9123 188 188 info abl de www ablmobility de...

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