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ABODEFIT HEALTH™ WALKSLIM 810 WARRANTY
Warranty Period: Lifetime Frame, 5 Years Motor, 2 Years Parts & Labour. Vitality 4 Life are the warranty
providers for AbodeFit Health™ products. Vitality 4 Life warrant this product to be free from defects in
materials and workmanship while in normal domestic use for a period of five years on the motor and two
years on other parts (with the exception of a life warranty on the frame) from the original date of purchase.
DO NOT RETURN THE PRODUCT TO THE STORE.
LODGING A WARRANTY CLAIM
Should you experience any issues with your product, please follow
these steps to lodge a warranty claim:
1. Contact your local Vitality 4 Life Service Centre with the
following details: Your warranty details including name, email
and phone number
– Product name and model number
Product serial number, found on the rating label of the
product
Explanation of how the damage occurred
Photos of the damage or issue is highly beneficial to
expediting your claim
2. Vitality 4 Life will assess your claim and respond within 24-48
hours.
3. In the event the product is required to be sent to the Service
Centre, the customer is liable for all packing, freight and
insurance costs for transit of the product to Vitality 4 Life.
Subject to the applicable consumer laws in your jurisdiction.
4. If the product, or one of its parts, qualifies for replacement or
service within the 30-Day period after date of purchase, Vitality
4 Life will arrange the shipping at no cost to you.
5. Any product sent to a Vitality 4 Life Service Centre must include
a Return Authorization Form. Failure to include this form may
result in the product being rejected from our warehouse or a
delayed service time.
6. Vitality 4 Life will contact you with a quote prior to undertaking
any service work outside of the warranty coverage.
7. Typical turn-around times to address warranty claims can be
between 10-14 business days, plus shipping, depending on
location and type of damage or warranty claim.
TERMS OF PRODUCT WARRANTY COVERAGE
Vitality 4 Life provides the Product Warranty coverage as further
described below and limited to the terms and conditions hereof:
1. If the Product exhibits a defect while in normal domestic use,
within the warranty period; we will, at our option, either repair
or replace the product or defective part free of charge. The
Product must be delivered by insured mail, in proper packaging
to your Service Centre as indicated on the back of the manual
as a condition to any warranty service obligation.
2. In the event that the warranty period for a product has expired,
or if a Product does not qualify for warranty service, repair
or replacement, consumers may still buy replacement parts
or have products repaired by one of Vitality 4 Life’s Service
Centres. Please contact Vitality 4 Life for further information.
3. Do not send the product back to the Service Centre without a
Return Authorization Form.
4. In no event shall our liability exceed the retail value of the
product. We make no warranty with respect to parts, from a
source other than Vitality 4 Life.
5. In the event that warranty parts or products are provided, the
customer must cover the related shipping costs to receive
goods.
6. All exchanged or substitute parts and products replaced
under warranty service will become the property of Vitality
4 Life. Repaired or replaced products or parts thereof will
be warranted by Vitality 4 Life for the balance of the original
warranty period.
7. (Australia only) Our goods come with guarantees that cannot
be excluded under the Australian Consumer Law. You are
entitled to a replacement or refund for a major failure and
compensation for any other reasonably foreseeable loss or
damage. You are also entitled to have the goods repaired or
replaced if the goods fail to be of acceptable quality and the
failure does not amount to a major failure.
WARRANTY DOES NOT COVER
1. Damage, accidental or otherwise, to the Product, not caused by
direct defect in factory workmanship or materials.
2. Damage due to abuse, mishandling, alteration, misuse,
commercial service, tampering, accident, failure to follow care,
operating and handling provisions indicated in the instructions.
3. Damage caused by parts or service not authorized or
performed by Vitality 4 Life.
4. ‘Normal’ wear and tear that naturally and inevitably occurs as a
result of normal use or aging.
5. Some states do not allow the exclusion or limitation of
incidental or consequential damages. Therefore, the above
limitations may not apply to you in the case of damage
in shipment. If your product was damaged in shipment:
Immediately report this type of damage to the parcel carrier
and have them file an inspection report to contact the
distributor from whom you purchased the product for further
instructions.
6. You have rights and benefits under the consumer laws in
your jurisdiction. Without detracting from these rights or
benefits, Vitality 4 Life excludes all liability in respect of this
product for any other loss which is not reasonably foreseeable
from a failure of this product, which may include liability for
negligence, loss of expenditure associated with the product and
loss of enjoyment.
