Manual PCI-DA12-8/16
3
Warranty
Prior to shipment, ACCES equipment is thoroughly inspected and tested to applicable specifications.
However, should equipment failure occur, ACCES assures its customers that prompt service and support
will be available. All equipment originally manufactured by ACCES which is found to be defective will be
repaired or replaced subject to the following considerations.
Terms and Conditions
If a unit is suspected of failure, contact ACCES' Customer Service department. Be prepared to give the
unit model number, serial number, and a description of the failure symptom(s). We may suggest some
simple tests to confirm the failure. We will assign a Return Material Authorization (RMA) number which
must appear on the outer label of the return package. All units/components should be properly packed for
handling and returned with freight prepaid to the ACCES designated Service Center, and will be returned
to the customer's/user's site freight prepaid and invoiced.
Coverage
First Three Years: Returned unit/part will be repaired and/or replaced at ACCES option with no charge for
labor or parts not excluded by warranty. Warranty commences with equipment shipment.
Following Years: Throughout your equipment's lifetime, ACCES stands ready to provide on-site or in-plant
service at reasonable rates similar to those of other manufacturers in the industry.
Equipment Not Manufactured by ACCES
Equipment provided but not manufactured by ACCES is warranted and will be repaired according to the
terms and conditions of the respective equipment manufacturer's warranty.
General
Under this Warranty, liability of ACCES is limited to replacing, repairing or issuing credit (at ACCES
discretion) for any products which are proved to be defective during the warranty period. In no case is
ACCES liable for consequential or special damage arriving from use or misuse of our product. The
customer is responsible for all charges caused by modifications or additions to ACCES equipment not
approved in writing by ACCES or, if in ACCES opinion the equipment has been subjected to abnormal
use. "Abnormal use" for purposes of this warranty is defined as any use to which the equipment is
exposed other than that use specified or intended as evidenced by purchase or sales representation.
Other than the above, no other warranty, expressed or implied, shall apply to any and all such equipment
furnished or sold by ACCES.
