14
Call Forwarding
*72
Going somewhere? Forward your incoming calls to a
different number (that you specify). Forwarded calls are
not re-routed back to your Voicemail if unanswered. If the
forwarded number is long distance, charges will apply to
subscriber not caller.
Dial *72, listen for three short tones, then dial the number to
which you want to forward the call. If someone answers the
number you have just dialed, keep the line open for at least
five seconds, then hang up. If the number is busy or does not
answer, hang up. Lift the receiver again, dial *72 again. Dial
the number again. Listen for two short tones, then hang up.
Call Forwarding to that number is now active.
When Call Forwarding to a local number do not dial a 1
before the area code or you will receive a fast busy signal
and the feature will not activate.
In order to Call Forward to a long distance number
you must use 1 + area code of the number being call
forwarded to. Note: if the area code is not entered it will
not work or may call forward to a local number using the
first 7 digits of the number you entered.
To cancel Call Forwarding, dial *73, wait for three short
tones, then hang up.
Call Transfer (Includes 3-Way Calling)
You’re on the phone, and you want to transfer the call to
someone else.
Press the receiver (hang up) button briefly to place your
caller on hold. Dial the party to be reached. When the line
rings, you can either hang up (cold transfer) which places
the caller in direct contact with that party. Or, you can
wait and talk to whom ever answers before pressing the
receiver to transfer the call (warm transfer). At that point,
either remain on the line, or hang up—the call will remain
in place.
3-Way Calling is included with Call Transfer. With these
two features together, the difference is that anyone can
hang up without terminating the call.
