Accessline ACC 1211-PUG, Owner'S Manual

Page 1: ...AccessLine Communications Owner s Manual AccessLine 3 9 11 1 Cisco Cordless Handset Owner s Manual V 1 ACC 1211 PUG...

Page 2: ...ing Cordless Handset Batteries 17 Turning On Cordless Handset 18 Activating the Service 20 4 USING CORDLESS HANDSETS 21 Introduction 21 Getting Started 23 Locating Handsets 24 Cordless Handset Key Des...

Page 3: ...eb 37 Setting Up Voicemail Notification via Email 39 Creating a Voicemail Group 40 Configuring Call Forwarding 41 Configuring Do Not Disturb Call Waiting and Call Blocking 41 Configuring Phone Setting...

Page 4: ...ations Owner s Manual AccessLine 3 9 11 4 Unresponsive Handset 46 Handset will not Turn On Screen will not Illuminate 46 Handset No Longer Holds a Charge 47 Symptom for RF interference 47 Incorrect Po...

Page 5: ...co SPA302D Handsets are supported with the Cisco SPA232D Base IMPORTANT SAFETY AND CONFORMANCE INFORMATION FOR CISCO CORDLESS BASE AND CORDLESS HANDSETS FCC Information FCC Part 15 Class B CE ICES 003...

Page 6: ...he chances for interference is very small Research proves that operational DECT phones normally don t influence electronic equipment however some precautions must be taken into account for sensitive e...

Page 7: ...ompliance could void the user s authority to operate the equipment Privacy of communications may not be ensured when using this phone Exposure to Radio Frequency RF Signals This wireless phone is a ra...

Page 8: ...AccessLine Communications Owner s Manual AccessLine 3 9 11 8 accessories may not ensure compliance with FCC RF exposure guidelines...

Page 9: ...Provides clarifying or non essential information on the current topic Definition Explains terms or acronyms that may be unfamiliar to many readers These terms are also included in the Glossary WARNIN...

Page 10: ...essly In order to begin using your new phone system and service you need to perform the following steps 1 Make sure you have received all of your phones and optional equipment 2 Go to www accessline c...

Page 11: ...hones are located in the same logical network or subnet By purchasing the optional Wireless Adapters you may also connect Desk Phones wirelessly Single Line Phones This diagram depicts the setup optio...

Page 12: ...d in conjunction with Shared Line Phones or they can be installed as Stand Alone Phones A single Cordless Base unit can support up to 3 Cordless Handsets Multiple Base units can be used at a single lo...

Page 13: ...C to the Cordless Base unit Assigning Extension Numbers and Phone Numbers to Phones Each phone is assigned an extension and a phone number Packing list includes a list of your phones and their associa...

Page 14: ...he Cordless Base box and remove the cordless base power clip power adapter and blue Ethernet cable Connect one end of the blue Ethernet cable to the blue INTERNET port on the rear of the Cordless Base...

Page 15: ...s Base inoperable and require replacement Setting up the Cordless Handsets 4 Open Cordless Handset box and remove the Cordless Handset Power Clip Power Adapter and Charging Cradle 5 Each Cordless Hand...

Page 16: ...HE POWER ADPATER FOR THE CISCO CORDLESS BASE 11 Place the handset into the charging cradle The light on the charging cradle appears solid green when the handset is charging Note Charge the Handset for...

Page 17: ...le batteries must be replaced periodically to retain a charge WARNING Defect or exhausted batteries should never be disposed of as municipal waste Return old batteries a licensed battery dealer or a d...

Page 18: ...co Cordless Handsets will be shipped with the batteries pre installed 1 Install and configure the Cisco Cordless Base See the Cisco Cordless Base instructions above for more information Cordless Base...

Page 19: ...hold it down for at least seven seconds until the green status light flashes quickly 6 Enter the Handset PIN when prompted Note You will need to call Customer Service to retrieve the Handset PIN requ...

Page 20: ...This also activates the billing for your phone line s To activate your phone line s 1 Go to www accessline com login and enter your Administrator Portal login name and password 2 On the 1st screen cli...

Page 21: ...may each have one phone call or one Cordless Handset can be on a call with one call on hold and one other Cordless Handset can be on a call Handset features 2 0 in TFT 176 x 220 pixels 65 000 colors b...

Page 22: ...mixing Call parking and un parking DECT Base Station Technical details 3 Handset registrations on a Cisco SPA232D DECT Base Station 3 simultaneous active calls Page Registration button Physical specif...

Page 23: ...less connectivity to the Cordless Handsets The Lights on the top of the Cordless Base indicate the current status After the initial installation and activation the SYSTEM and INTERNET lights should re...

Page 24: ...ode to locate a Handset press the button for a few seconds Handsets ring Off No Handset is registered to the Base Locating Handsets To locate Handsets that may have been misplaced you can have all Han...

Page 25: ...erform the action shown in the lower right of the Handset display 4 End Call button Press the button briefly to end a call Press the button and hold it to turn the Handset on and off 5 Dial keypad 6 M...

Page 26: ...he Handset 2 DECT signal strength Reflects the Handset registration status to the Cisco SPA232D 3 Battery indicator Reflects the charge level and status of the batteries 4 Handset information Lists th...

Page 27: ...erence Call Do Not Disturb IncomingcallsdonotreachyourHandset becausethephonehasbeensettoDoNot Disturb See Configuring Do Not Disturb Call Waiting and Call Blocking Hold A call is on hold See Putting...

Page 28: ...fferent letter under that number For example to enter Mary you would press 6 five times rapidly and then pause for M press 2 and then pause for a press 7 three times rapidly for r and then press 9 thr...

Page 29: ...ecified extension Keylock Press to lock the phone To unlock press the center Select button and then press the asterisk key Options When There is an Active Call New Call Put an active call on hold and...

Page 30: ...ht Arrow button on the 4 way navigation keypad to increase the volume 2 Press the Left Arrow button to decrease the volume To adjust the ringtone volume when a call is not in progress 1 Press the Righ...

Page 31: ...s on your Handset Private contacts are specific to each Handset Shared contacts are available on all Handsets registered to the Cisco SPA232D Base When a Shared contact is entered from a Handset the c...

Page 32: ...d icon and on screen message indicates a call is on hold To resume the call 1 Press the Left softkey to select Options 2 Scroll to Resume and press the center Select button The Active Call icon indica...

Page 33: ...n an active call with you and a third party To create a conference call 1 Press the Options softkey during an active call The first call is placed on hold a second line is opened and you hear a tone 2...

Page 34: ...call you want to view and do one of the following actions Press the Center select button to see more information about the call Press the Start Call button to call the number Press the Options softke...

Page 35: ...button 3 Enter your PIN Retrieving messages when you are away from the office 1 Dial your 10 digit phone number and allow it to ring 2 When your voicemail greeting begins to play enter your PIN over y...

Page 36: ...message or after the message 2 Press 1 to forward the message 3 Enter the phone number extension number or group number to receive the message 4 Record an introduction to the message if desired 5 Touc...

Page 37: ...voicemail box providing they are in your company and have an AccessLine phone 1 Once logged in click the Forward button associated with the voicemail message you wish to forward 2 Enter one or more em...

Page 38: ...AccessLine Communications Owner s Manual AccessLine 3 9 11 38...

Page 39: ...cemail message 1 Go to www accessline com login 2 Enter your Desk Phone Number and PIN 3 Click Login 4 Select the Personal Info Tab at the top of the web page 5 Select the Notification button 6 Enter...

Page 40: ...nager button 3 Click the Create Group button 4 Assign a Group Number used when forwarding to a group through the phone 5 Assign a Group Name 6 Add an optional description 7 Add members to the group on...

Page 41: ...entered number when you do not answer the phone 6 Press Save Configuring Do Not Disturb Call Waiting and Call Blocking You can configure call preferences such as Do Not Disturb and Call Waiting by acc...

Page 42: ...ght and Left arrow buttons to turn the tone on or off 3 Press Save to save your changes Configuring the Backlight Timeout Setting You can configure the amount of time that the Handset display screen r...

Page 43: ...he following actions Press the Left softkey to choose Contacts to add a speed dial from the private Contacts list Select the contact and press the center Select button Use the keypad to enter the spee...

Page 44: ...ow buttons to move the cursor in the number field and the Back softkey to delete characters Edit Edit the name and number of the contact You can also assign a ringtone for the contact Press Save to sa...

Page 45: ...ailable phone information Model Handset model Software Version Version of software that is current installed on the Handset HID VID Hardware version ID PID Product ID SN Serial number IPEI Internation...

Page 46: ...the Internet connection is active 2 Check the cable connecting the WAN interface of the Cisco SPA232D to the Internet source for example the cable modem to make sure it is functional 3 Reboot the Cis...

Page 47: ...lace rechargeable batteries 4 Verify that the correct power adapter is installed Symptom for RF interference Any radio Based equipment can potentially cause interference with other equipment and can b...

Page 48: ...AccessLine Communications Owner s Manual AccessLine 3 9 11 48 The Cordless Handset charging cradle uses a 1 Amp power adapter...