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None of the bars on the 

(1) Battery meter 

are glowing RED when I press the 

(2) Battery meter button.

 Also, the 

(7) LED fl ashlight

 does not light when 

pressing the 

(8) LED light button.

- The 

GoCharge Power Pack’s

 backup battery has no power and must    

   

  be recharged.

The GoCharge Power Pack is connected to the 

(e) USB-AC adapter

 and 

plugged into an AC wall outlet but won’t charge my USB device.

- AC power does not support dual USB charging. While charging the 

  GoCharge PowerPack’s

 backup battery via AC wall outlet, you must let it   

  absorb power for  at least 15 minutes. Afterwards, go ahead and connect the 
  device  and slide the 

(3) Power switch

 to ON. Your mobile device will begin to 

  draw power.

Troubleshooting

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