-25-
The failures and faults caused by mechanical damage.
When enforcing the claims on the stove, the purchaser must state his/her exact address
and the circumstances under which the claim emerged. We shall start process the claim only
after the purchaser presents the duly completed Warranty Certificate with the date of sale, the
signature of the authorised vendor and the seal imprint of the authorised vendor.
The manufacturer shall decide upon the way and place of repair.
When purchasing the stove, check for its completeness.
When purchasing the product, remember to ask for legibly and duly completed and
acknowledged Warranty Certificate in your own interest.
The claim should be enforced at the vendor from which you purchased the product.
Within the six months as of the purchase, the claim shall be processed pursuant to the
stipulation of Article 616 of the Civil Code as the conflict with the purchase contract. In the
remaining months of warranty period of the stove, the process shall depend upon the fact
whether there is the remediable fault or not, pursuant to Article 622 of the Civil Code.
The prolongation of the warranty period does not apply to the consumables used during the
repair or replacement of stove parts.
This Warranty Certificate shall be valid only for the territory of the Slovak Republic.
Warranty provided by the manufacturer shall apply only to the original purchaser and it may not
be transferred.
As long as the stove was mishandled since it left the manufacturing plant, as long as it was
operated in an incorrect way, as long as the Operation Manual was not followed, the
manufacturer shall not recognize the claim. The remaining warranty and claim terms and
conditions and procedures not stated herein shall be governed by the relevant stipulations of
the Civil Code and the Act on Consumer Protection of the Slovak Republic.
