Print Server User’s Guide
92
Printing - AppleTalk
Problem
No. 1
Why do I get an incorrect printout?
Solution
No. 1
•
You may have chosen Binary encoding to print the file. Try to use
ASCII encoding.
•
Some of the fonts in your print file may not be supported by the
printer. Try selecting LaserWriter 7 instead of LaserWriter 8.
Problem
No. 2
Can’t find the Print Server’s name in the Chooser.
Solution
No. 2
Try the following:
1.
Make sure that AppleTalk is on (the button next to Active is
highlighted in the Chooser).
2.
Make sure the printer has been on and in the READY state for a
few minutes.
3.
Make sure the printer has not been renamed since its last
appearance in the Chooser.
4.
If the printer resides on a network with multiple zones, make sure
the correct zone is selected from the AppleTalk Zones box in the
Chooser.
Problem
No. 3
My document didn’t print to the right printer.
Solution
No. 3
Check the following:
•
Another Print Server with the same name may have received your
print job. Use the PST
OOL
to reconfigure your Print Server name
and ensure all Print Servers have unique names.
•
Make sure your application output encode is set to ASCII. If not,
change it to ASCII.
Problem
No. 4
My file doesn’t print with the correct fonts.
Solution
No. 4
Try changing your printer driver to LaserWriter 7.
Problem
No. 5
My EPS file doesn’t print with the correct fonts.
Solution
No. 5
This problem occurs in some programs. Try downloading the fonts
contained in the EPS file before printing the saved EPS file.
Problem
No. 6
I can’t select the Remaining from: item in the print dialog box.
Solution
No. 6
If you have selected the Layout value, 2 Up, or 4 Up, you cannot
access the Remaining from: item. Choose other selections.
Problem
No. 7
A cover page prints either on the first or the last page of the
document.
Solution
No. 7
Select one of these solutions:
•
Turn the cover page feature off.
•
Insert extra page breaks in your document to avoid the cover page