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2.6 Unusual Blood Glucose Test Results
If your blood glucose test result does not match how you feel, follow these steps:
Troubleshooting Checks
Actions
1. Are the test strips expired?
Discard the test strips if they are past the use by date.
Repeat the blood glucose test with an unexpired test strip.
2. Has the cap on the test strip container
always been closed tightly?
Replace the test strips if you think the test strip container
was uncapped for some time and repeat the blood glucose
test.
3. Was the test strip used immediately
after it was removed from the test strip
container?
Repeat the blood glucose test with a new test strip.
4. Were the test strips stored in a cool, dry
place?
Repeat the test with a properly stored test strip.
5. Did you follow the directions?
Read Chapter 2, Testing Your Blood Glucose and repeat the
blood blucose test. If you still have problems, call the
Accu-Chek Enquiry Line on 1800 251 816.
6. Are the meter and test strips working
properly?
Perform a control test. See Chapter 3, Control Testing, for
instructions.
7. Are you still unsure of the problem?
Call the Accu-Chek Enquiry Line on 1800 251 816.
After performing a control test and repeating a blood glucose test, if your blood glucose test results still do
not reflect how you feel, contact your healthcare professional immediately.
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