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08424705001 (01) 2017-04 USA • Accu-Chek Inform II Operator’s Manual Version 6
Test result
LO/HI
The glucose result may be below (LO) or above (HI) the
measurement range of the system.
– Refer to the package insert for the test strips.
– Check that you are performing the test correctly (see
– Run a glucose control test with a new test strip (see
– Repeat the test or proceed according to the requirements
of your facility.
Test result
RR LO/RR HI
The glucose result may be below/above the reportable
range set by system administrator.
– Run a glucose control test with a new test strip (see
– Repeat the test or proceed according to the requirements
of your facility.
Test result
CR LO/CR HI
The glucose result may be below/above the critical range
set by system administrator.
– Run a glucose control test with a new test strip (see
– Repeat the test or proceed according to the requirements
of your facility.
Meter displays
Strip defect Error
The test strip is defective.
– Refer to the package insert for the test strips.
– Check that you are performing the test correctly (see
– Run a glucose control test with a new test strip (see
– Repeat the test or proceed according to the requirements
of your facility.
– If the error persists, contact Accu-Chek Customer Care.
Meter displays an error
Type
Bad
Dose
Insufficient amount of blood on the test strip.
– Refer to the package insert for the test strips.
– Review proper testing procedure.
– Repeat the test using a new test strip, ensuring proper
sample application.
– If the error persists, contact Accu-Chek Customer Care.
Meter displays (QC)
FAIL
or
Out of
Range
– Refer to the package insert for the test strips.
– Check that you are performing the test correctly (see
– Repeat the glucose control test with a new test strip.
– If the error persists, contact Accu-Chek Customer Care.
Display/symptom
Possible solution
Summary of Contents for Inform II
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