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Technical Information
Warranty
ACCU-CHEK Nano Meter 30-day Money-back guarantee for Qualifying Consumers
Roche Diagnostics offers qualifying consumers that purchase an ACCU-CHEK Nano meter, a 30-day money back guarantee. If
you are not fully satisfied with your ACCU-CHEK Nano meter, contact the ACCU-CHEK Customer Care Service Center toll-free at
1-800-858-8072 to determine whether you qualify to receive a full refund within 30 days of purchase. If you are covered under
Medicare, Medicaid, other federal/state programs, or private insurance you are NOT eligible for this money-back offer.
Consumers affected by this exclusion may instead request a different ACCU-CHEK meter/system. The refund will be limited to
the amount paid by you net of any rebates. You must have a copy of the dated itemized purchase receipt and the original
packaging to obtain this refund.
ACCU-CHEK Nano Meter Limited 3-Year Warranty
Roche Diagnostics warrants to the original purchaser of the meter that your ACCU-CHEK Nano meter will be free from defects
in materials and workmanship for three years from the date of purchase. If, during this 3-year period, the meter does not work
properly because of a defect in materials or workmanship, Roche Diagnostics will replace it with a new ACCU-CHEK Nano
meter or equivalent product free of charge. The warranty on the replacement meter will expire on the date of the original
warranty expiration or 90 days after the shipment of a replacement system, whichever period is longer. The purchaser’s
exclusive remedy with respect to the ACCU-CHEK Nano meter shall be replacement.
This warranty does not apply to the performance of an ACCU-CHEK Nano meter that has been damaged by accident or has
been altered, misused, tampered with, or abused in any way. Roche Diagnostics will handle meters that show damage or abuse
according to its Non-Warranty Service Policy described on the following page.
THE ABOVE WARRANTY IS EXCLUSIVE OF ALL OTHER WARRANTIES, AND ROCHE DIAGNOSTICS MAKES NO OTHER WARRANTIES,
EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, THE IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE. IN NO EVENT SHALL ROCHE DIAGNOSTICS BE LIABLE TO THE PURCHASER OR ANY OTHER PERSON FOR
ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES ARISING FROM OR IN ANY WAY CONNECTED
WITH THE PURCHASE OR OPERATION OF THE METER OR ITS PARTS. NO WARRANTY OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE, IF ANY IS IMPLIED FROM THE SALE OF THE METER, SHALL EXTEND FOR A LONGER DURATION THAN
THREE YEARS FROM THE DATE OF PURCHASE.
Some states do not allow limitations on how long an implied warranty will last or the exclusion of incidental or consequential
damages, so the above limitation and exclusion may not apply to you. This warranty gives you specific legal rights, which vary
from state to state.
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