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T
ROUBLESHOOTING
5-5
Solutions with Vision
5
Input LED does not toggle
Possible Cause(s)
Solution
A – Software currently not set up properly
A - If using HARDWARE TRIGGER
1 - Connect the Model 10 to a PC running Accu-Setup (Small Scanner Setup).
2 - Establish a connection to the scanner (See Small Scanner Setup
Instructions.)
3 - Select Modify Setup - Trigger Setup and ensure that Trigger Mode is set to
Hardware trigger, and that the Trigger State is set correctly. Select OK on the
Trigger Setup screen, then select OK on the Modify Setup screen.
4 - Select Utilities - Terminal Mode, and ensure that the unit is in the Run
Mode.
5 - Attempt to trigger the unit using the hardware trigger device. If there is no
transmission from the scanner, and the Input LED does not follow the trigger input,
attempt to locate the triggering device. If the triggering device has any indication
built into it, then attempt to trigger the device, and observe this built in indicator. If
the indicator changes state with trigger, it may be necessary to troubleshoot the
wiring. If this cannot be done on-site, call Accu-Sort Systems, inc. with the noted
problem, and return the unit for further repair.
- If using SERIAL TRIGGER
1 - Connect the Model 10 to a PC running Accu-Setup (Small Scanner Setup).
2 - Establish a connection to the scanner (See Small Scanner Setup
Instructions.)
3 - Select Modify Setup - Trigger Setup and ensure that Trigger Mode is set to
Serial trigger, and that the Character to start/end trigger is set correctly. Select OK
on the Trigger Setup screen, then select Port Settings. Ensure that the Port
settings match the port settings of the device being used to serially trigger the
scanner. Select OK on the Port Settings screen, then Select Utilities - Terminal
Mode, and ensure that the unit is in the Run Mode.
4 - Attempt to trigger the unit using the same serial characters selected in the
Trigger Setup screen. If there is no transmission from the scanner, and the Input
LED does not follow the trigger input call Accu-Sort Systems, inc. with the noted
problem, and return the unit for further repair.
6
Model 10 will not decode
Possible Cause(s)
Solution
A - Problems with bar code setup
A - DETERMINE BAR CODE TYPE
1 - Connect the Model 10 to a PC running Accu-Setup (Small Scanner Setup).
2 - Establish a connection to the scanner (See Small Scanner Setup
Instructions.)
3 - Select Diagnostic Mode - Learn Bar Code Type, and follow the instructions
on the screen. If this diagnostic mode can determine which bar code was read, exit
the diagnostic screen, and select Modify Setup - Bar Code Setup. Verify that the
scanner is set up to read the correct bar code type.
4 - If the diagnostic mode cannot determine which bar code was read, it may be
necessary to go to the Bar Code Setup screen and alternately enable every
allowed bar code, and manually test the scanner to see which bar code is readable.
If no bar code can be read, call Accu-Sort Systems, inc. with the noted problem,
and return the unit for further repair.
USE SCANS/100 BAR GRAPH INDICATION
1 - Once the scanner is verified to be set up to read the correct bar code type,
return the scanner to the run mode, then enter the scans/100 mode.
2 - Make the trigger signal active to the scanner, and place the bar code in the
laser line.
3 - Observe the bar graph display, and move the bar code in/out and side to side
in the laser line slowly until the maximum readout is obtained on the bar graph
display. It may be necessary to move the scanner so that it is reading the bar code
in this area.
2
B - Exit Window is dirty or smudged
B - Clean Exit Window (see Maintenance Procedures, page 6-3)
C - Loose hardware connections
C - Check all hardware connections for tightness
Summary of Contents for 10
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