29
6. Error Messages
MESSAGES
POSSIBLE CAUSES
SOLUTION
UV ALARM
Suspicious UV features
a) Remove the
suspicious bill and
count again
b) In case you need it,
reduce the UV
sensitivity
MG ALARM
Suspicious MG features
a) Remove the
suspicious bill and
count again
b) In case you need it,
reduce the MG
sensitivity
CHAIN ALARM
a) Two or more bills
were fed
b) Bills jammed inside
the unit
a) Verify the Hopper
is not loose
b) Adjust the Hopper
if necessary
WIDTH ALARM
A bill thinner than the
rest was detected
Remove the
problematic bill
HALF BILL
ALARM
Bill size problem
Remove the
problematic bill
DOUBLE BILL
ALARM
Two bills are stuck
together
Remove the
problematic bill
EMERGENCY
STOP
The emergency stop
function is activated
Turn the unit OFF and
ON again
(RESTART)
COUNT SENSOR
ERROR
Problem with the
Counting Sensors
Clean the Sensors
