11
TROUBLESHOOTING
You can easily solve many problems common with a freezer, saving the cost of a possible service
call. Try the suggestions below to see if you can correct the problem before calling the service
provider.
Problem
Possible Cause
Freezer does not operate.
Not plugged in.
The circuit breaker has tripped or the fuse has
blown.
Compressor turns on and off
frequently.
Room temperature is warmer than usual.
A large amount of contents has been added to the
freezer.
The door is opened too often.
The door is not closed completely.
The temperature control is not set correctly.
The door gasket does not seal properly.
The freezer does not have the correct clearances.
Vibrations
Check to be sure the freezer is level.
The freezer seems to be making too
much noise.
A rattling noise may come from the flow of
refrigerant, which is normal.
As each cycle ends, you may hear gurgling sounds
caused by the flow of refrigerant in the freezer.
Contraction and expansion of the inside walls may
cause popping and crackling noises.
The unit is not level.
The door will not close properly.
The unit is not level.
The door was reversed and not properly
re-installed.
The drawers are out of position.
If you've checked the table above and find that you still need help with your appliance, call our
Customer Service facility at
800-932-4267
between 9:00AM and 5:00PM ET. We will do our best to
answer your questions.
