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TROUBLESHOOTING
When using the freezer, you may come across some problems that in many cases result from improper
handling of the appliance and can easily be eliminated.
The appliance fails to operate after being connected to the power source.
Check whether the power supply is active and that the (manual) thermostat is not set to the stop
position.
The red light is on (manual thermostat), or unit is not cooling properly (digital thermostat).
The door was opened frequently, or it was left open too long.
The door is not properly closed (the door may sag; the gasket may be dirty or damaged).
The power supply has been interrupted for a long period of time.
The appliance may have been overloaded with unfrozen items.
The compressor is running continuously.
Set the (manual) thermostat from super to another setting.
Increase the Set Point on the (digital) thermostat slightly.
There may be inadequate ventilation of the compressor and condenser. (Assure there is adequate
air circulation behind the appliance and wipe the dust from the condenser.) The space in front of
the front air vents must be clear.
The freezer door is hard to open.
If you try to open the door after it has just recently been closed, you may find it hard to open. This is
because, when you open the door, warm air gets into the appliance and when it is cooling, lower
interior pressure seals the door.
The door can be opened more easily by slightly pressing the gasket against the door and pulling on
the door.
After 5 to 10 minutes, the door can be opened easily.
Noise
Cooling in refrigeration appliances is enabled by the refrigerating system with compressor, which
produces noise. How noisy the appliance is depends on where it is placed, how it is used and how
old the appliance is.
During the operation of the compressor, the noise of liquid is heard and when the compressor is not
operating, the refrigerant flow is heard. This is a normal condition and has no influence whatsoever
on the lifetime of the appliance.
After starting the appliance, the operation of the compressor and the refrigerant flow may be louder.
This does not mean that something is wrong. Gradually the noise is reduced.
Sometimes a louder noise is heard, which is unusual for the appliance. This noise is often a
consequence of improper placement of the unit. (The freezer should be placed and leveled firmly
on a solid base and it should not touch the wall or cabinets standing next to it.)
If you continue to experience issues, contact Accucold’s technical support department at
1-888-4-
MEDLAB
.
