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Error codes are shown on the main display. “Err“ codes are shown continuously; “Inf.“ messages are shown for 2 seconds,
after which the program returns automatically to the weighing mode.
Problem
Cause
Solution
Nothing appears
– No power available
– Check the power supply
or some symbols
– The AC adapter is not plugged in
– Plug in the AC adapter
exist desultorily
– Battery is drained
– Replace battery; charge battery using
on the display
– LCD cable is loose
external charger
– Plug in the cable again or contact
customer service
oL
– The load exceeds the scale capacity
– Unload the scale
uL
–
Weighing pan is not in place
– Place the weighing pan on the pan
– Something is touching the weighing pan
– Move the object that is touching the weighing pan
d5PErr
– Display overflow:
Value cannot be shown on the display
– Reduce the load on the scale
CALErr
– Calibration parameter not met; e.g.:
– Calibrate only when zero is displayed
– scale not zeroed
– Press (zero) to tare the scale
– scale is loaded
Unload the scale
– scale setting not allowed
to the customer
APPErr
– Weight is too high or there is no sample
– Increase the weight on the scale
on the scale with application in use
PrtErr
– Data interface for printing is blocked
– Contact the customer service center
5y5Err
– APP board cannot retrieve data from AD board
– Contact customer service
EPErr
– EEPROM defective
– Contact customer service
FnErr
– Function not allowed in scales
– Contact customer service
verified for use in legal metrology
5b1Err
–
SBI command error
– Contact customer service
Err 08
– Zero is not possible if weight value
– Zero the scale after removing some of the load
is more than 10% of FSD
Err 09
– Tare is not possible when the gross
– Zero the scale
weight is a minus value
FEErr
– Fatal error; cause unknown
– Contact customer service
Err 54
Err 55
– No platform is connected
– Connect a platform or sensor
Max. Weighing
– The scale was switched on without
– Place the weighing pan on the scale
capacity is less than
the weighing pan in place
and press “On/Off”
indicated under “calibrate”
The weight readout
– The scale was not calibrated/
– Calibrate/adjusted the scale
is obviously wrong
adjusted before weighing
– Zero the scale
– Scale not zeroed
Error Codes