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9. Trouble Shooting
9. Trouble Shooting
Problem
Problem
Possible
Possible cause
cause
Solution
Solution
The Fault code is
The Fault code is
“08”, and the
“08”, and the
buzzer beeps
buzzer beeps
continuously.
continuously.
The UPS transfers to
The UPS transfers to
fault mode due to
fault mode due to
internal overheat.
internal overheat.
Make sure the UPS is not
Make sure the UPS is not
overloaded; the air vents are not
overloaded; the air vents are not
blocked and the ambient
blocked and the ambient
temperature is not too
temperature is not too high. Wait
high. Wait
for 10 minutes for the UPS to
for 10 minutes for the UPS to
cool down before turning on
cool down before turning on
again. If failed, please contact the
again. If failed, please contact the
distributor or se
distributor or service center.
rvice center.
The Fault code is
The Fault code is
“09”, and the
“09”, and the
buzzer beeps
buzzer beeps
continuously.
continuously.
The UPS output is
The UPS output is
short circuited.
short circuited.
Remove all the loads. Turn off the
Remove all the loads. Turn off the
UPS. Ensure that the load is
UPS. Ensure that the load is not
not
failed or the UPS has no internal
failed or the UPS has no internal
faults before turning it on again.
faults before turning it on again. If
If
failed, please contact the
failed, please contact the
distributor or se
distributor or service center.
rvice center.
The Fault code is
The Fault code is
“05” or “09”, the
“05” or “09”, the
UPS beeps
UPS beeps
continuously.
continuously.
The UPS transfers to
The UPS transfers to
fault mode due to its
fault mode due to its
internal fault.
internal fault.
Please contact the distributor or
Please contact the distributor or
service
service center.
center.
The Mode code is
The Mode code is
“03”, UPS turn into
“03”, UPS turn into
Battery mode.
Battery mode.
The voltage or
The voltage or
frequency of the utility
frequency of the utility
power is out of the
power is out of the
input range of the
input range of the
UPS.
UPS.
The UPS is running in Battery
The UPS is running in Battery
mode. To save your data and
mode. To save your data and
close the application program.
close the application program.
Make sure the utility power is
Make sure the utility power is
within the input voltage or
within the input voltage or
frequency range permitted by the
frequency range permitted by the
UPS.
UPS.
The Fault code is
The Fault code is
“07”, the UPS
“07”, the UPS
beeps continuously.
beeps continuously.
The UPS is
The UPS is
overloaded or the
overloaded or the
load equipment is
load equipment is
faulty.
faulty.
Check the loads and remove all
Check the loads and remove all
no-critical
equipment.
no-critical
equipment.
Recalculate the load power and
Recalculate the load power and
reduce the number of loads
reduce the number of loads
connected to the UPS. Check
connected to the UPS. Check
that the loads are not failed.
that the loads are not failed.
The Warning code
The Warning code
is “23”, the buzzer
is “23”, the buzzer
beeps every
beeps every
second.
second.
The charger of the
The charger of the
UPS is defective.
UPS is defective.
Please contact the distributor or
Please contact the distributor or
service
service center.
center.