Please Follow the Instructions in This Manual to Ensure Successful Operation of Your Headset.
Helpline 0871 200 2276
Page 3
6.) TROUBLESHOOTING (USING CONFIGURATION BOX)
1.
If you have problems such as a high pitched whine or crackling noise whilst using the headset,
you may need to change the settings on your configuration box for the headset to work properly with
your telephone / telephone system.
To do this, look at the top of the configuration box. There are two selector switches marked 1, 2, 3, 4, and A, B, C. These selectors
create 12 possible settings for maximum compatibility. Try each setting one by one (for example 1+A, 2+A, 3+A) with the handset
raised until you can hear a clear dial tone through the headset. If more than one setting gives a dial tone then choose the clearest
setting.
2.
If your caller is unable to hear you, check that your mute button is not depressed.
3. If you cannot use the telephone handset, check that you do not have the headset mode selected and that you have the handset and
headset connected in the correct sockets.
7) INFORMATION!
For your safety we advise that you keep this headset and its components away from any liquids. Do not attempt to effect repairs yourself;
seek qualified advice. Always operate at a safe volume level to protect your hearing. Take regular breaks when using telephone headsets.
Product support line
If, after following these instructions and carefully checking the settings, you require assistance please call 0871 200 2276 between 9.00am
and 5.30pm Monday to Friday (except public holidays). Calls are charged at national rate
A copy of the Declaration of Conformity for this product can be found at www.easidirect.co.uk
