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For First-time Users

You  have  followed  all  the  instructions  so  far,  but  there’s  still  no  sound 
coming from the headset speakers, the most basic thing to do is double-
checking whether the drivers have been properly installed. 

The  simplest  way  to  check  whether  the  USB  controller  is  properly 
installed, make sure the LED indicator is lit, and press mute to see if the 
color changes, if so, then the device is properly installed, if not you should 
check the details settings as suggested below.

For most Windows operating systems (Windows 98SE, Windows ME, Windows 2000 
Professional,  Windows  XP  and  Windows  Vista),  you  can  verify  the  installation  of  the 
USB Audio Device - driver by looking into the 

Device Manager

:

>

click on 

Start

Settings

, and 

Control Panel

>

in control panel, click on the 

System

 icon 

>

open up the 

System Properties

 page

>

click on the 

Device Manager

 tab 

(or 

Hardware

 tab and then 

Device Manager 

button for Windows XP)

>

in 

Device Manager

, make sure that the 

View Device by Type

 is selected. 

For First-time Users

You  have  followed  all  the  instructions  so  far,  but  there’s  still  no  sound 
coming from the headset speakers, the most basic thing to do is double-
checking whether the drivers have been properly installed. 

The  simplest  way  to  check  whether  the  USB  controller  is  properly 
installed, make sure the LED indicator is lit, and press mute to see if the 
color changes, if so, then the device is properly installed, if not you should 
check the details settings as suggested below.

For most Windows operating systems (Windows 98SE, Windows ME, Windows 2000 
Professional,  Windows  XP  and  Windows  Vista),  you  can  verify  the  installation  of  the 
USB Audio Device - driver by looking into the 

Device Manager

:

>

click on 

Start

Settings

, and 

Control Panel

>

in control panel, click on the 

System

 icon 

>

open up the 

System Properties

 page

>

click on the 

Device Manager

 tab 

(or 

Hardware

 tab and then 

Device Manager 

button for Windows XP)

>

in 

Device Manager

, make sure that the 

View Device by Type

 is selected. 

D

Troubleshooting.

verifying successful installation of drivers

configuring your audio devices

frequently asked question

Checking the drivers within the Device Manager

>

scroll down and find the 

Universal Serial Bus Controllers

 category 

>

open it up and see if you can find the 

USB Composite Device

>

if yes close it and look for the 

Sound Video and Game Controllers

 category 

>

open it up and find the 

USB Sound Device

 (or 

Accutone Audio adaptor

>

if you see both these drivers installed, then the installation is successful 

>

if you cannot locate them, try to unplug the USB controller, re-boot the machine, and 
do the installation again or check the troubleshooting section in this manual.

For computers which come with an in-built sound card, your have a choice of using the 
USB  audio  device  or  the  original  sound  card  for  your  multimedia  applications.  To 
configure the currently selected  audio device:

>

go  to  the 

Control  Panel

,  click  the 

M u l t i m e d i a

  i c o n  o r 

S o u n d s  a n d 

Multimedia

  icon(for  Windows  M

e

,  2000 

and XP)

>

select the 

Audio

 or 

Voice

 tabs, in either one 

of the pages you will see 

Preferred Device

 

selected  for 

Sound  Playback

  or 

Sound 

Recording

  to  be 

Accutone  USB  Audio 

Adaptor 

or 

USB Audio Adaptor

>

click the arrow within the selection and you 
will find your original sound card's name and 
choose your preference
(**Remember  to  close  all  programs  before 
you change this settings. Restart your audio 
applications if the change is not effective.)

Verification.

D1. verifying successful installation of the drivers

Configuration.

[ inspiring people, inspiring change ]

D1. verifying successful installation of the drivers

USB400 - Installation Guide & User Manual

17

18

USB400 - Installation Guide & User Manual

D2. configuring your audio devices

Summary of Contents for USB400 VoIP COMMUNICATION HEADSET

Page 1: ...Headset 2005 Accutone Technologies Limited All rights reserved Accutone and the logo device are trademarks of Accutone Technologies Ltd installation guide user manual Best of Show Award 2006 in VoIP Application www accutone com ...

Page 2: ...ons on p 2 are applicable Outside the operating environments mentioned on page 2 the headset is not guaranteed to operate with all computers USB400 headset is not guaranteed to operate with home built computers operating systems that are personally up graded or multiple operating systems The headset is also not guaranteed to operate with functions under system suspend sleep and hibernation modes C...

Page 3: ...ange 140 20 000 Hz Design Flexible boom microphone Type Electret condenser Open circuit voltage level 47dB 0dB 1V Pa Frequency range 20 20 000 Hz Frequency range 20 20 000 Hz headphone 100 10 000 Hz microphone Data resolution 16 bit Sampling rate 48 kHz Stereo Receiver gain 14dB Max Output power 35mW Max THD Noise 0 4 P 30mW 20 20 000 Hz 0 S N THD 0 4 86dB Master volume control range 0 46 5dB atte...

Page 4: ...djusting the headset Installation inspiring people inspiring change To begin you should restart your computer and when your operating system finishes loading close all applications and connect the USB400 headset to any USB port in your computer This manual will use Windows XP as demonstration but the steps should be identical for Win98SE ME or 2000 versions B3 multi status LED indications Steady W...

Page 5: ... Installation Guide User Manual 7 8 USB400 Installation Guide User Manual connecting the computer adjusting the headset multi status LED indications installing driver software TM installing AccuSound software Installation Installation Click on the CD rom photo under downloads and enter the product range selection screen Select computer headset by clicking the small grey arrow icon to enter the USB...

Page 6: ...ne icon is in the icon tray as shown above USB400 Installation Guide User Manual 9 10 USB400 Installation Guide User Manual inspiring people inspiring change TM B5 installing AccuSound Software All Accutone USB headset comes with a proprietary designed software for Digital Audio TM Status Indication DASI called AccuSound This program will show the current muting status of the selected USB Audio de...

Page 7: ...he operating system Note that the 4 direction controlling switch is designed for moving in the specified four directions only Do not try to press it downward like a button as this may result with either muting the speaker or microphone unexpectedly or worse may damage the controller itself If you are unsure of whether you have accidentally activated any mute function always check the LED indicator...

Page 8: ...the feedback volume of the microphone to yourself The small hammer icon next to the microphone volume control opens up the microphone advanced adjustments You can choose to turn on the microphone playback mute or microphone boost function In Mixer tab the top panel is the Playback Volume Control and the bottom panel is the Recording Volume Control In Playback Volume Control you can adjust the main...

Page 9: ...ing Skype TM chat To avoid this panic AccuSound will remind users that they have muted their headset as well as what the current volume will be if they unmute their headset TM To verify that AccuSound has been successfully installed check the notification area at the bottom right icon tray TM The Digital Audio Status Indication DASI software AccuSound is designed to show the current muting status ...

Page 10: ...anel click on the System icon open up the System Properties page click on the Device Manager tab or Hardware tab and then Device Manager button for Windows XP in Device Manager make sure that the View Device by Type is selected DTroubleshooting verifying successful installation of drivers configuring your audio devices frequently asked question Checking the drivers within the Device Manager scroll...

Page 11: ...it USB400 Installation Guide User Manual 19 20 USB400 Installation Guide User Manual Troubleshooting Troubleshooting inspiring people inspiring change D3 frequently asked questions D3 frequently asked questions TM Cannot activate AccuSound I have completely installed all drivers and software from the installation CD but when I TM press speaker mute the AccuSound program doesn t initiate check the ...

Page 12: ...03 The validity of the CE marking is restricted to only those countries when it is legally enforced mainly in the countries of the European Economic Area FCC Registration Information to the end user Modifications not authorized by the manufacturer may void users authority to operate this device NOTE This equipment has been tested and found to comply with the limits for a Class B digital device pur...

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