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My screen shows I have a message.

 

Option #1: 

 

1) 

When the message box appears in the upper corner, Press INFO on your remote.  

2) 

After reading the message you can either keep or delete it by using  the ARROW buttons to go to 

keep 

or 

delete 

and 

using OK. If you choose 

keep 

it will be stored in your vault. 

 

Option #2: 

 

1) 

When the message box appears in the upper corner, ignore it and it will be automatically saved to your 

Vault 

after a 

time.  

2) 

To access it, Press MENU on your remote. Then using the ARROW buttons go to 

Vault

, Press OK. 

3) 

Again using the ARROW buttons go to 

Messages

, Press OK 

4) 

Press OK again and ARROW to 

Delete 

or 

Cancel

. Press SELECT and then use the EXIT button to leave settings.  

My TV won’t turn on with the programmed remote. 

You may have set down the remote too quickly after pushing the power button to turn the TV off. When you press power 
the remote sends 2 separate signals. To clear this up:  

 

1)    Press the TV button then POWER 
2)    Press the STB button then POWER 

 

Now you should be able to just press POWER to turn the system back on. 

My remote isn’t working. 

Solution #1: 

Be sure your remote is pointed directly at the set top box. 

 

Solution #2: 

Try changing the batteries (any two AA batteries can be used). Please note that when you replace the batteries 

in your remote, it may be necessary to reprogram your remote. 

I can’t change channels. 

Chances are your remote and equipment (set top box, TV, ) somehow got outof sync. This likely occurred when the VCR, 
TV, or STB button was pushed prior to the POWER button. Fix it by: 

 

1) 

Manually turn off all equipment (TV, DVD, etc) 

2) 

Turn everything back on through the remote (e.g. STB, POWER—TV, POWER—etc) 

3)    It may be necessary to unplug the set top box or reprogram your remote to turn the appropriate equipment on/off  

In the Event of a Power Failure. 

1) 

When power has been restored, go to your TV set and manually turn it on. 

2) 

If you see a picture

, then you may use the provided remote for the TV and set top box on and off like usual. 

3) 

If you do not see a picture

, then manually turn the TV or set top box off and try turning it on with the provided remote. 

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NOTES 

207 East Cedar Street 

 PO Box 360

 Houston, Minnesota 55943

1811 

 507.896.3107 

 www.acegroup.cc 

Rev  11/06/08 

Summary of Contents for ADB 3800

Page 1: ...3800 5810 Ace Digital TV brings crisp 100 digital audio and video into your home through your phone lines Our channel line ups are unparalleled including the best in network local music and premium channels And now Ace Digital TV offers Video On Demand Pay Per View HDTV and Digital Video Recording Some restrictions may apply Call for details ...

Page 2: ...ton To turn your TV OFF 1 Press the TV button 2 Press the POWER button You must press the STB button in order to use the remote for channel changes and other of the remote functions When turning the TV off if you do not press the TV button prior to pressing the POWER button you will turn the set top box off you can tell this if the PWR light is red then next time you try to turn the TV on it will ...

Page 3: ...grams that can and cannot be viewed by your children For more information see instructions on pages 9 10 REMOTE CONTROL Used to program your remote Power Changes channels up and down individually or by paging up or down in guide Displays info bar Direction arrows Close screen and return to TV Record for DVR Sends commands to TV Sends commands to STB Number Keys Volume up and down Displays menu Dis...

Page 4: ...er is the blue banner that appears across the bottom of your TV screen while changing channels or using the channel buttons While the channel banner is on you may y Use the RIGHT ARROW button to see what is coming up next on this channel y Use the UP DOWN ARROW buttons to see what current programming is on other channels without changing the current picture y Use the OK button if you wish to chang...

Page 5: ...highlight the program you desire to see Press OK 2 The program will appear in the picture box to preview with the description to the right of it 3 If you desire to watch the program Press OK again Delete a Favorites List 1 Press the MENU button 2 Arrow to Favorites Press OK 3 Arrow to Delete Press OK 4 Choose the list you wish to delete Press OK 5 Arrow to Done Press OK Make or Edit a Favorites Li...

Page 6: ...1 When the program is about to begin a notice will appear on screen Press INFO 2 The box will tell you the program name Press OK to view the program 3 You may also arrow to Cancel Press OK and the reminder will disappear Reminder Repeat Schedule Event Use this feature when you want to be reminded of an upcoming program on a single daily or weekly basis 1 Arrow on the guide to the program you would...

Page 7: ... Press EXIT to return to the TV Option 3 Set to record through a search 1 Do a search for the program s you wish to record see directions on page 4 2 Arrow to the program on the list Press OK 3 Arrow to Set Recording Press OK 4 A red dot will appear to the right of the program indicating it is on the list to record 5 When done Press EXIT to return to the TV To watch a previously recorded program 1...

Page 8: ...n 2 Arrow to Settings Press OK 3 Enter in current password default password is 0 Press OK 4 Go to the Users tab Press OK 5 Go to Edit at the bottom of the screen Press OK 6 Enter in current PIN default PIN is set to 0 7 Enter in new PIN 8 Confirm the new PIN 9 Arrow to Enable PIN Press OK 10 Arrow to Submit Press OK 11 Press EXIT to get out of Settings NOTE Use the BACK button on your remote if yo...

Page 9: ...K Blocking Channels 1 Press the MENU button OK 2 Arrow to Settings Press OK 3 Enter current password your password is 0 unless you have changed it Press OK 4 Be sure you are on the Preferences tab 5 Arrow to Channel Blocking Edit Press OK 6 Select which channels you want blocked by using your OK and arrow buttons to select the channels A X will appear on the selected channels 7 Arrow to Update Pre...

Page 10: ...conditions state national and local emergencies and national security When the EAS is activated Depending on the severity of the warning the alert will act in one of two ways 1 You will be automatically tuned to a designated channel where further information on the alert will be broadcast to return to your previously viewed channel Press BACK on your remote 2 A message will be placed on your scree...

Page 11: ...re Rental box prior to pressing OK the second time when choosing a rental Option 2 Choose to share ALL rentals 1 Press the MENU button 2 Arrow to Settings Press OK 3 Enter in current password default password is 0 Press OK 4 Arrow to Share Rentals Press OK 5 Arrow to Submit Press OK Refunds A password is not required for every VOD purchase however the customer using VOD must OK the purchase twice ...

Page 12: ...PV must OK the purchase twice prior to the movie being rented therefore no refunds will be given It is the responsibility of the main account holder to be aware of all purchases made Rental Limits Ace has a default of 75 set as a limit on how much money can be spent on PPV rentals per month Please note it is the customer s responsibility to keep track of how much you have spent on rentals per mont...

Page 13: ...channels from being viewed you can check what you have blocked see instructions on pages 9 10 OR 2 You may be viewing the wrong list Press the GUIDE button to move between lists instructions on page 4 My screen is blue or dark grey It may be necessary to unplug the set top box from the electrical outlet then re plug it in Let the system reboot itself If these instructions do not work for you call ...

Page 14: ...OWER button Fix it by 1 Manually turn off all equipment TV DVD etc 2 Turn everything back on through the remote e g STB POWER TV POWER etc 3 It may be necessary to unplug the set top box or reprogram your remote to turn the appropriate equipment on off In the Event of a Power Failure 1 When power has been restored go to your TV set and manually turn it on 2 If you see a picture then you may use th...

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