ACE Stoßdämpfer GmbH · Postfach 1510 · D-40740 Langenfeld · T +49 (0)2173 - 9226-10 (Technik -20) · F +49 (0)2173 - 9226-19 · info@ace-int.eu · www.ace-ace.com
Stand 03.2021
ACE Stoßdämpfer GmbH · www.ace-ace.com
21_22_0019 Issue 05.2022
4
Warranty
Fundamentally, all modifications to the product by third parties
lead to exclusion from the warranty.
Obvious defects must be reported to the vendor in writing immedi-
ately after delivery, no later than one week, but in any case before
processing or installation, otherwise the assertion of a warranty
claim is excluded. A timely dispatch is sufficient to keep the term.
The vendor is to be given an opportunity to check on site. If the
complaint is justified the vendor offers warranty by repair or re-
placement at its own discretion. If the rectification fails, the buyer
may choose to demand reduction of payment or cancellation of
the contract. If there is only a minor lack of conformity, particularly
with only minor defects, the buyer nevertheless has a right of
withdrawal.
If, after failed rectification, the buyer chooses to cancel the
contract due to a defect of title or material defect, they are not
entitled to additionally claim for damages.
If, after failed fulfilment, the buyer chooses compensation, the
goods remain with the buyer, if this is reasonable. The compen-
sation is limited to the difference between the purchase price and
the value of the defective item. This does not apply if the vendor
maliciously causes the breach of contract.
The quality of the goods is only considered as agreed upon with
the product description of the vendor. Public statements, claims
or advertising of the manufacturer do not represent an additional
contractual specification of quality of the goods.
If the buyer receives defective mounting instructions, the buyer
is only obligated to deliver defect-free mounting instructions and
only if the defect to the mounting instructions prevents proper
mounting.
The warranty period is two years and begins upon completion.
Exchange and return of custom products are fundamentally
excluded. The factory conditions of the manufacturing factory
apply to parts not manufactured and processed by the vendor,
which can be viewed by the orderer at the vendor at any time.
Construction and installation parts are delivered according to the
present standard of engineering.
Manufacturer's declaration as part of the EC Machinery Directive 2006/42/EC
We hereby declare that the model of industrial shock absorbers, industrial gas springs, hydraulic dampers, rotary dampers and profile
dampers or individual positions thereof are intended for installation in a machine in the execution delivered by us. Its commissioning
is forbidden until such a time that it is established that the machine, into which the elements above are to be fitted, meets the regula-
tions of the EC Directive version 2006/42/EC of 17 May 2006.
The products listed above are not autonomous or incomplete machines and do not fall under the Machinery Directive 2006/42/EC.
Applied harmonised standards are EN 983 and DIN EN 60204, in particular.
This declaration is not an assurance of properties in the sense of the product liability law. The safety information of the product
information should be observed.
Jürgen Roland Langenfeld, 11.09.2013
(Executive Director)
Manufacturer's declaration
Expected service life
ACE rotary dampers are generally tested for a lifetime of 50,000
cycles with a max. speed of 50 rpm and a max. cycle number of
10/min. After this the dampers still have approx. 80 % of their
original damping torque. Depending on use the service life can
be significantly longer or shorter. In practice significantly longer
lifetimes have been achieved.
Rotary Damper FRT-G2 (continuous rotation)
Manual