Acer Altos G5450 Series, User Manual

Page 1: ...Acer Altos G5450 Series User s Guide ...

Page 2: ...ded below The serial number and model number are recorded on the label affixed to the unit All correspondence concerning the unit should include these information No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic mechanical photocopy recording or otherwise without the prior written permission of Acer Incorporated Model ...

Page 3: ...nt to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications Operation of this equipment in a...

Page 4: ...undesired operation Notice Canadian users This Class A digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Remarque à l intention des utilisateurs canadiens Cet appareil numérique de la classe A est conforme a la norme NMB 003 du Canada Laser compliance statement The CD or DVD drive used with this computer is a laser product The CD or DVD drive s cla...

Page 5: ...ÅPNESSTIRR IKKE INN I STRÅLEN Macrovision copyright protection notice U S Patent Nos 4 631 603 4 819 098 4 907 093 5 315 448 and 6 516 132 This product incorporates copyright protection technology that is protected by U S patents and other intellectual property rights Use of this copyright protection technology must be authorized by Macrovision and is intended for home and other limited viewing us...

Page 6: ...to comply with these requirements EMC Directive 89 336 EEC amended by 92 31 EEC and 93 68 EEC as attested by conformity with the following harmonized standards EN55022 1998 A1 2000 A2 2003 AS NZS CISPR22 2002 Class B EN55024 1998 A1 2001 A2 2003 EN61000 3 2 2000 Class D EN61000 3 3 1995 A1 2001 Low Voltage Directive 73 23 EEC as attested by conformity with the following harmonized standard EN60950...

Page 7: ...of conformity for EU countries Hereby Acer declares that this PC series is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC Russian regulatory certification compliance ...

Page 8: ...connecting the power cord to the AC power outlet Unplug the power cord before removing the power supply unit from the server If the system has multiple sources of power disconnect power from the system by unplugging all power cords from the power supplies CAUTION for accessibility Be sure that the power outlet you plug the power cord into is easily accessible and located as close to the equipment ...

Page 9: ... electrical power This product should be operated from the type of power indicated on the marking label If you are not sure of the type of power available consult your dealer or local power company Do not allow anything to rest on the power cord Do not locate this product where people will walk on the cord If an extension cord is used with this product make sure that the total ampere rating of the...

Page 10: ...y hearing experts to protect your hearing Gradually increase the volume until you can hear it clearly and comfortably and without distortion After setting the volume level do not increase it after your ears adjust Limit the amount of time listening to music at high volume Avoid turning up the volume to block out noisy surroundings Turn the volume down if you can t hear people speaking near you Pro...

Page 11: ...s electronic device into the trash when discarding To minimize pollution and ensure utmost protection of the global environment please recycle For more information on the Waste from Electrical and Electronics Equipment WEEE regulations visit http global acer com about sustainability htm Mercury advisory For projectors or electronic products containing an LCD CRT monitor or display Lamp s inside th...

Page 12: ...these symptoms or any other recurring or persistent discomfort and or pain related to computer use consult a physician immediately and inform your company s health and safety department The following sections provide tips for more comfortable computer use Finding your comfort zone Find your comfort zone by adjusting the viewing angle of the monitor using a footrest or raising your sitting height t...

Page 13: ...l than the top edge of the display so your eyes point downward when looking at the middle of the display Adjust the display brightness and or contrast to a comfortable level for enhanced text readability and graphics clarity Eliminate glare and reflections by placing your display in such a way that the side faces the window or any light source minimizing room light by using drapes shades or blinds...

Page 14: ...e short breaks regularly and often Perform some stretching exercises Breathe fresh air as often as possible Exercise regularly and maintain a healthy body Warning We do not recommend using the computer on a couch or bed If this is unavoidable work for only short periods take breaks regularly and do some stretching exercises ...

Page 15: ...ator 21 LAN port LED indicators 21 Power supply module LED indicators 22 2 System setup 23 Setting up the system 25 Pre installation requirements 25 Connecting peripherals 26 Turning on the system 27 Power on problems 28 Configuring the system OS 29 Rack mount configuration 30 Turning off the system 31 3 System upgrade 33 Installation precautions 35 ESD precautions 35 Pre installation instructions...

Page 16: ...ew 70 Entering BIOS setup 71 BIOS setup primary menus 71 BIOS setup navigation keys 72 Main menu 73 Advanced menu 74 Advanced Processor Options 74 Memory Configuration 76 Advanced Chipset Control 77 PCI Configuration 78 I O Device Configuration 79 IDE Configuration 80 Floppy Configuration 82 Boot Configuration 83 DMI Event Logging 84 Security menu 86 Setting a system password 87 Changing a system ...

Page 17: ... overview 109 RAID configuration utilities 110 Configuring Onboard SATA RAID 110 Configuring LSI MegaRAID SAS 8708ELP 111 Configuring LSI MegaRAID SAS 8204ELP 112 Appendix B Rack mount configuration 115 Rack installation information 117 Rack installation precautions 117 Rack mount kit 118 Vertical mounting hole pattern 120 Rack installation procedures 121 Preparing the server for rack installation...

Page 18: ...xviii ...

Page 19: ...1 System tour ...

Page 20: ...sor system featuring the latest in computing technology It hosts a range of powerful and flexible features designed to meet the needs of various network environments From simple networking functions to computing intensive applications the Altos G5450 delivers ...

Page 21: ...chnology AMD virtualization technology AMD V AMD PowerNow technology Enhanced virus pretection Chipset NVIDIA nForce Professional 3600 media and communication processors MCPs Memory Supports DDR2 667 registered ECC modules Eight DIMM slots per processor Single processor supports memory capacity of 32 GB3 Dual processor supports memory capacity of 64 GB3 Supports dual channel DDR2 memory per proces...

Page 22: ...rated SATA S W RAID 0 1 5 10 Networking Two Gigabit Ethernet LAN ports RJ 45 TCP Offload Engine TOE support Baseboard Management Controller optional Baseboard Management Controller BMC module optional Intelligent Platform Management Interface IPMI 2 0 compliant Media storage Three 5 25 inch device bays support DVD ROM DVD RW drive DAT tape drive AIT tape drive LTO half height tape drive 3 5 floppy...

Page 23: ...s potential problem spots in the network environment Server Management Utilities and Applications Acer EasyBuild Acer Server Management ASM 7 1 Acer eBusiness Value Pack optional Acer eBusiness ValueSTOR optional Operating system Microsoft Windows Server 2003 Microsoft Windows Server 2003 x64 Editions Red Hat Enterprise Linux 4 0 Red Hat Enterprise Linux 4 0 x86 64 SUSE Linux Enterprise Server 10 ...

Page 24: ...Depth 212 mm 8 3 in Width 550 mm 21 6 in Mainboard Dimensions length x width 304 8 x 330 2 mm 12 x 13 in Platform Extended ATX EATX Environmental Temperature Operating 10 to 35 C with the maximum rate of change not to exceed 10 per hour Non operating 40 to 70 C Humidity non operating 90 non condensing 35 C Vibration operating Half sine 2g peak 11 m sec System cooling 2081 5 BTU hour ...

Page 25: ...up battery unit BBU option Ultra 320 SCSI HBA for backup devices only Redundant modules Hot swap redundant power supply Redundant or hot swap redundant system fan Server management Baseboard Management Controller BMC module Intelligent Platform Management Interface IPMI 2 0 compliant In band and out band server management Acer Remote Management Card 3 ARMC 3 module High performance Keyboard VGA Mo...

Page 26: ... bezel No Component 1 Side panel release button 2 Security keylock This lock secures the bezel door to protect the server unit from unauthorized access 3 LED indicator panel For more information on the LED indicators description go to page 20 4 Bezel door ...

Page 27: ...e mechanical eject hole When the DVD drive tray get stucked insert a paperclip to this hole to manually eject the tray 4 DVD ROM drive Disk drive for reading CD VCD and DVD contents 5 5 25 inch drive bay Allows installation of additional storage devices Go to page 4 for a list of supported devices 6 Power indicator Indicates the system power status green 7 HDD activity indicator Indicates the stat...

Page 28: ...g HDD activity indicator Indicates the status of a hot plug HDD installed in the system green amber 11 HDD cage Supports four hot plug or easy swap SAS or SATA2 HDDs 12 HDD cage bay Supports an optional four bay HDD cage hot plug or easy swap 13 USB 2 0 ports Connects to USB devices 14 Power button Press to turn the server on off or to put it in standby mode No Icon Component Description ...

Page 29: ...e from the chassis 2 Power supply module cord socket Connect the system power cord here 3 Main power supply module Provides the system s main power supply 4 PS 2 mouse port Connects to a PS 2 mouse 5 PS 2 keyboard port Connects to a PS 2 keyboard 6 Serial port Connects to serial devices 7 Monitor port Connects to monitors ...

Page 30: ...servicing or maintenance procedures blue 11 PCI slot covers Protects the vacant expansion slots 12 System fan Regulates the system airflow 13 Redundant power supply module bay Accommodates an optional hot swap redundant power supply module 14 Power supply module fault indicator Indicates the occurrence of a fault condition in the power supply module green amber 15 Power supply module status indica...

Page 31: ...ule bay 2 Heat sink fan HSF assemblies 3 Release sliders for the 5 25 inch devices 4 Release sliders for the HDD cages 5 Mainboard 6 PCI slot lock levers 7 System fan Users have the option to purchase a redundant system fan unit or hot swap redundant system fan unit ...

Page 32: ...1 System tour 14 System boards Mainboard ...

Page 33: ...ket 10 SYS_FAN1 System Fan1 cable connector 11 SYS_FAN2 System Fan2 cable connector 12 ATX_12V1 8 pin ATX power connector 13 CPU2_FAN Processor2 HSF cable connector 14 ATX_L1 24 pin ATX power connector 15 DIMMA1 A4 DIMMB1 B4 DDR2 Sockets for Processor1 16 CPU1 Processor1 Socket 17 CPU1_FAN Processor1 HSF cable connector 18 CLR_CMOS Clear CMOS jumper Close 1 2 Normal CMOS settings default Close 2 3...

Page 34: ...onnector 30 IPMB_1 I2 C_1 IPMB_2 I2 C_2 IPMB Connector I2 C connector 31 F_PANEL1 Front panel LED connector 32 IPMI1 BMC Module slot 33 CI1 Intrusion cable connector 34 PCI_5 32bit 33MHz PCI slot 5 35 U41 XGI Volari Z9s VGA controller 36 U42 Video Memory 37 PCI_4 32bit 33MHz PCI slot 4 38 PCIE_3 PCI Express x16 slot 3 w x8 throughput 39 U3 Gigabit LAN controller 40 PCIE_2 PCI Express x8 slot 2 w x...

Page 35: ...ontrol via pin 11 default 2 SGIO_JP Debug diagnostic connector 3 JP2 SAF TE firmware flash connector 4 J4 Backplane board peering cable connector 5 CN1 and CN2 Power cable connectors for the SAS SATA2 HDD 6 792D_ID1 HDD cage ID setting jumper Close 1 2 5C default for top HDD cage Close 2 3 58 default for bottom HDD cage 7 SAS CON SAS SATA2 HDD data cable connector 8 J5 Backplane board management c...

Page 36: ...management software In conjunction with the mainboard hardware monitor it allows system administrators to manage the system remotely over a network No Code Description 1 SODIMM1 ARMC 3 module connector 2 DIMM1 BMC module mainboard connector 3 U3 SDRAM Synchronous Dynamic Random Access Memory 4 U1 H85 216x BMC chipset ...

Page 37: ...ess of its condition Options to access server configuration performance and storage view a summary of key components and monitor system health events are readily access using a simple browser No Code Description 1 LAN1 Dedicated NIC port cable connector 2 U6 SRAM Static Random Access Memory 3 U9 SDRAM 4 SODIMM1 ARMC 3 module mainboard connector 5 U8 Flash ROM 6 U5 SRAM 7 U1 Peppercon KIRA 100 chip...

Page 38: ...Green On The system has AC power and is powered on Blinking The system is in standby mode HDD activity Green Blinking There is an ongoing HDD activity Amber On A system hard drive is failed Status fault1 1 The status fault LED indicator is only enabled when the optional BMC module is installed on the mainboard To purchase this option contact your local Acer representative Green On System is in nor...

Page 39: ...access Blinking Ongoing hot plug HDD activity HDD failure On Hot plug HDD failure HDD rebuild Flashing green amber HDD is rebuilding data Indicator Color Status Description Network speed top Amber On GbE link network access Green On 100 Mbps link network access Off 10 Mbps link network access Network connection bottom Green On Active network link Blinking Ongoing network data activity Off Off line...

Page 40: ... Status Description Status top Green On Output requirements are met Off AC power is disconnected from the module Fault bottom Green On Input voltage requirements are met Amber On Overvoltage Overcurrent Output short circuit Off AC power is disconnected from the module ...

Page 41: ...2 System setup ...

Page 42: ...This chapter gives you instructions on how to prepare the system for operation Procedures for connecting peripherals are also explained ...

Page 43: ... vibration Well ventilated and away from sources of heat Secluded from electromagnetic fields produced by electrical devices such as air conditioners radio and TV transmitters etc Checking the package contents Check the following items from the package Acer Altos G5450 system Acer EasyBUILDTM DVD Pack Acer Altos G5450 accessory box System keys attached to the rear of the bezel door If any of the a...

Page 44: ...nnection instructions for each port Note Consult the operating system manual for information on how to configure the network setup Caution Do not route the power cord where it will be walked on or pinched by items placed against it The server is designed to be electrically grounded earthed To ensure proper operation plug the power cord into a properly grounded AC outlet only ...

Page 45: ...necessary peripherals you can now power on the system Follow the procedure below 1 Open the bezel door 2 Press the power button The system starts up and displays a welcome message on the monitor After that a series of power on self test POST messages appear The POST messages indicate if the system is running well or not ...

Page 46: ...e The external power cord may be loosely connected Check the power cord connection from the power outlet to the power cord socket on the rear panel Make sure that the cord is properly connected to the power outlet and to the power cord socket No power comes from the grounded power outlet Have an electrician check your power outlet Loosely or improperly connected internal power cables Check the int...

Page 47: ...edges to avoid smudges or fingerprints 4 Gently press the disc down to make sure that it is properly inserted Caution While pressing the disc be careful not to bend the disc tray Make sure that the disc is properly inserted before closing the disc tray Improper insertion may damage both the disc and the DVD ROM drive 5 Press the drive Eject button again to close the disc tray 6 The Acer EasyBUILD ...

Page 48: ...nt kit is available for customers who prefer to mount the server in a system rack To purchase a rack mount kit contact your local Acer representative or order directly from http www acer com The figure below shows the Altos G5450 server in a rack mount position For instructions on tower to rack configuration refer to Appendix B Rack mount configuration on page 115 ...

Page 49: ... user documentation To turn off the system via software 1 Press Ctrl Alt Delete on the attached keyboard or click the Start on the Windows taskbar 2 Select Shut Down 3 Select Shut down from the drop down menu then click OK To turn off the system via hardware If you cannot shut down the server via software press the power button for at least four seconds Quickly pressing the button may put the serv...

Page 50: ...2 System setup 32 ...

Page 51: ...3 System upgrade ...

Page 52: ...This chapter discusses the precautionary measures and installation procedures you need to know when upgrading the system ...

Page 53: ...precautions before you install a server component Do not remove a component from its protective packaging until you are ready to install it Do not touch the component pins leads or circuitry Components with a Printed Circuit Board PCB assembly should always be laid with the assembly side down Wear a wrist grounding strap and attach it to a metal part of the server before handling components If a w...

Page 54: ...m their outlets 3 Disconnect all telecommunication cables from their ports 4 Place the server on a flat stable surface 5 Open the server according to the instructions on page 37 6 Follow the ESD precautions described in the previous section when handling a server component Post installation instructions Perform the steps below after installing a server component 1 See to it that all components are...

Page 55: ...components The front bezel and left side panel are removable to allow access to the server s internal components Refer to the following sections for instructions Removing the side panel 1 Perform the pre installation instructions described on page 35 2 Remove the side panel 1 Remove the two screws located on the rear edge of the side panel 2 Press the side panel release button 3 Slide the side pan...

Page 56: ...moving the front bezel 1 Remove the side panel Refer to the previous section for instructions 2 Remove the front bezel 1 Release the bezel door retention tabs from the chassis interior 2 Pull the bezel away from the chassis ...

Page 57: ...ng the top cage bay You have the option to purchase an extra HDD cage to provide the system with additional storage capacity and scalability Contact your local Acer representative for more information Note The HDD cage comes with HDD dummy covers You need to purchase a blank HDD carrier to install a hard drive Installing a HDD cage 1 Perform the pre installation instructions described on page 35 2...

Page 58: ...a hot plug HDD cage proceed to next step for related drive cable connections Drive cable connections for an easy swap HDD can be found on page page 45 2 Connect the following cables to the hot plug HDD cage backplane board 1 Connect the hard drive power cables to the CN1 and CN2 connectors of the backplane board 2 Connect the SAS SATA2 cable to the SAS CON connector of the backplane board ...

Page 59: ...driver to disengage the tabs on the top edge of the cover from its bezel slots 2 Detach the cover from the bezel Store this cover for future reinstallation 5 Observe the post installation instructions described on page 36 For instructions on how to install a hard drive in an easy swap HDD cage go to page 45 For instructions on how to install a hard drive in a hot plug HDD cage go to page 43 ...

Page 60: ...ower cables from the backplane board then remove all HDDs from the cage For an easy swap HDD cage disconnect the data and power cables from their HDD connectors then remove all HDDs from the cage 3 Remove the HDD cage 1 Move the release slider all the way up to eject the hot plug HDD cage 2 Remove the cage from the HDD bay 4 Observe the post installation instructions described on page 36 ...

Page 61: ...the add on SAS controller card option For related instructions go to page 60 To install a hot plug hard drive 1 If necessary unlock the front bezel then pull it open 2 Remove the HDD dummy cover from the cage 3 Prepare the blank HDD carrier for installation 1 Remove the four screws that secures the blank frame You will use these screws to secure the hard disk later 2 Detach the plastic frame from ...

Page 62: ...e new hard drive into the cage 1 Slide the drive into the cage with the carrier handle still extended 2 Make sure that the drive is properly inserted before pushing the handle back until it clicks into place 6 Set up the new hard drive s RAID configuration For related instructions go to the RAID configuration utilities section on page 110 ...

Page 63: ...2 cable to the power supply module HDD power cables 2 Connect the data connectors of the SAS SATA2 cable to the signal connectors of the of the easy swap HDDs 3 Connect the other end of the SAS SATA2 power cable to the add on SAS controller card 4 Observe the post installation instructions described on page 36 5 Set up the new hard drive s RAID configuration For related instructions go to the RAID...

Page 64: ...n instructions described on page 35 2 If you intend to replace a default storage device the DVD drive go to the next step If you intend to install a new storage device on the middle or bottm most device bay go to step 5 3 Disconnect the power and data cable IDE data cable from rear of the old drive 4 Remove the default drive you intend to replace 1 Move the release slider of the selected drive to ...

Page 65: ...o replace or install a floppy drive refer to the documentation that came with the new drive for instructions on how to set up the FDD conversion kit 1 Install the new 5 25 inch drive into the drive bay 2 Move the release slider into the lock position 3 Connect the power and IDE cables to the new 5 25 inch drive 7 Observe the post installation instructions described on page 36 ...

Page 66: ...lowing guidelines when replacing or installing a processor The CPU 1 socket must always be populated If no processor is installed in this socket the system will fail to boot Before removing a processor make sure to back up all important system files When installing a second processor make sure it has same stepping and frequency specifications as the default processor Handle the processor and the H...

Page 67: ... retaining clip from the heat sink base 1 4 Release the clips from the tab on the heat sink base 2 5 Pull the HSF assembly away from the CPU 3 6 Lay down the HSF in an upright position with the thermal patch facing upward Do not let the thermal patch touch the work surface 7 Use an alcohol pad to wipe off the thermal grease from both the HSF assembly and the processor socket retention plate 4 Remo...

Page 68: ...e edge of the processor The pins are keyed in such a way that you cannot install the processor in the wrong orientation without bending the pins 2 Close the retention plate 3 Engage the load lever back into place 6 Apply the thermal interface material 1 Use an alcohol pad to wipe off the old thermal grease from both the HSF assembly and the processor socket retention plate 2 Apply a thin layer of ...

Page 69: ...s of the retaining clips 3 Secure the retaining clip to the tabs in the heat sink base by aligning the clip holes over the tabs 2 4 Secure the retaining clip back toward the heat sink base 3 3 Connect the CPU fan cable to its mainboard connector Refer to Mainboard layout on page 14 for the location of the CPU fan connector 8 Observe the post installation instructions described on page 36 To instal...

Page 70: ... When you are using a single processor server you should install a pair of identical modules into the DIMM A1 and B1 DIMM A2 and B2 DIMM A3 and B3 DIMM A4 and B4 slots The DIMM C1 to DIMM D4 slots are enabled when a second CPU is installed on the mainboard For instructions on how to install an additional CPU see To install a second processor on page 51 When you are using a dual processor server yo...

Page 71: ...ame type size and manufacturer must be installed in the same colored DIMM slots CPU 1 Populate DIMM slots A1 and B1 first followed by slots A2 and B2 CPU 2 Populate DIMM slots C1 and D1 first followed by slots C2 and D2 Note Refer to Mainboard layout on page 14 for the location of the DIMM slots for each processor 3 3 4 4 DIMMC4 DIMMD4 DIMMC3 DIMMD3 DIMMC2 DIMMD2 DIMMC1 DIMMD1 CPU2 CPU1 ...

Page 72: ...ssor Installed Total Capacity DIMM A1 B1 DIMM A2 B2 DIMM A3 B3 DIMM A4 B4 2x512MB 1GB 2x512MB 2x512MB 2GB 2x512MB 2x512MB 2x512MB 3GB 2x512MB 2x512MB 2x512MB 2x512MB 4GB 2x1GB 2GB 2x1GB 2x1GB 4GB 2x1GB 2x1GB 2x1GB 6GB 2x1GB 2x1GB 2x1GB 2x1GB 8GB 2x2GB 4GB 2x2GB 2x2GB 8GB 2x2GB 2x2GB 2x2GB 12GB 2x2GB 2x2GB 2x2GB 2x2GB 16GB 2x4GB 8GB 2x4GB 2x4GB 16GB 2x4GB 2x4GB 2x4GB 24GB 2x4GB 2x4GB 2x4GB 2x4GB 32...

Page 73: ...x512MB 2x512MB 6GB 2x512MB 2x512MB 2x512MB 2x512MB 2x512MB 2x512MB 2x512MB 2x512MB 8GB 2x1GB 2x1GB 4GB 2x1GB 2x1GB 2x1GB 2x1GB 8GB 2x1GB 2x1GB 2x1GB 2x1GB 2x1GB 2x1GB 12GB 2x1GB 2x1GB 2x1GB 2x1GBB 2x1GB 2x1GB 2x1GB 2x1GB 16GB 2x2GB 2x2GB 8GB 2x2GB 2x2GB 2x2GB 2x2GB 16GB 2x2GB 2x2GB 2x2GB 2x2GB 2x2GB 2x2GB 24GB 2x2GB 2x2GB 2x2GB 2x2GB 2x2GB 2x2GB 2x2GB 2x2GB 32GB 2x4GB 2x4GB 16GB 2x4GB 2x4GB 2x4GB ...

Page 74: ...backup file of all important data 1 Observe the ESD precautions and pre installation instructions described on page 35 2 Locate the DIMM slot on the mainboard Important Refer to DIMM population guidelines for important information about requirements for removing DIMM modules 3 Press the holding clips on both sides of the socket outward to release the DIMM 4 Gently pull the DIMM upward to remove it...

Page 75: ...ips inward to lock the DIMM in place Note The DIMM slot is slotted to ensure proper installation If you insert a DIMM but it does not fit easily into the socket you may have inserted it incorrectly Reverse the orientation of the DIMM and insert it again 6 Observe the post installation instructions described on page 36 To reconfigure the system memory The system automatically detects the amount of ...

Page 76: ...CIE_3 PCI Express x16 slot w x16 throughput To install an expansion card 1 Perform the pre installation instructions described on page 35 2 If necessary remove any cables that prevent access to the processor sockets 3 Locate an empty expansion slot that is compatible with the specification of the card you intend to install 4 Install the expansion card 1 Press the release latch of the slot cover op...

Page 77: ...he edges 3 Insert the card into the selected slot Make sure that the card is properly seated 4 Press the release latch to secure the card in place 5 Connect the necessary cables to the expansion card as required 5 Observe the post installation instructions described on page 36 When you turn on the system the BIOS setup automatically detects and assigns resources to the new device applicable only t...

Page 78: ...nt access to it 3 If necessary open the holding clips of the IPMI1 slot 4 Remove the BMC module from its protective packaging handling it by the edges 5 Install the BMC module 1 Align the module so that the notch on the IPMI1 slot fits the keyed edge of the module then press the module at both ends to seat it fully into the slot When the module is properly installed the holding clips will automati...

Page 79: ...ary remove any boards or cables that prevent access to it 3 If necessary open the holding clips of the IPMI1 slot 4 Remove the ARMC 3 module from its protective packaging handling it by the edges 5 Install the ARMC 3 module 1 Align the module so that the notch on the IPMI1 slot fits the keyed edge of the module then press the module at both ends to seat it fully into the slot When the module is pr...

Page 80: ... edges 5 Install the ARMC 3 module 1 Align the module so that the notch on the SODIMM1 slot fits the keyed edge of the module then press the module at both ends to seat it fully into the slot 2 When the module is properly installed the holding clips will automatically lock in place 6 Install the dedicated NIC port card 1 Press the release latch of the slot cover opposite the IPMI1 slot The release...

Page 81: ...the slot cover If the expansion card is removed in the future the slot cover must be reinstalled to maintain proper system cooling 3 Insert the dedicated NIC port card into the selected slot Make sure that the card is properly seated 4 Press the release latch to secure the card in place ...

Page 82: ...3 System upgrade 64 5 Connect the card s LAN cable to the LAN1 connector of the ARMC 3 module 7 Observe the post installation instructions described on page 36 ...

Page 83: ...pment the installation of power supply modules should be referred to individuals who are qualified to serve server systems and are trained to deal with equipment capable of generating hazardous energy levels WARNING To reduce the risk of personal injury from hot surfaces observe the thermal labels on each power supply modules You can also consider wearing protective gloves WARNING To reduce the ri...

Page 84: ... from the chassis Keep the cover for future reassembly 2 Slide the module into the empty bay until you feel resistance and it locks into place 3 Verify that the power status indicators on the main power supply and on the newly installed redundant power supply are illuminated green ...

Page 85: ...4 System BIOS ...

Page 86: ...4 System BIOS 68 ...

Page 87: ...This chapter gives information about the system BIOS and discusses how to configure the system by changing the settings of the BIOS parameters ...

Page 88: ...Setup message to make changes to the BIOS setup Note If you repeatedly receive Run Setup messages the battery may be bad In this case the system cannot retain configuration values in CMOS Ask a qualified technician for assistance BIOS setup loads the configuration values in a battery backed nonvolatile memory called CMOS RAM This memory area is not part of the system RAM which allows configuration...

Page 89: ... restart the server The Setup Main menu will be displayed showing the Setup s menu bar Use the left and right arrow keys to move between selections on the menu bar BIOS setup primary menus The tabs on the Setup menu bar correspond to the six primary BIOS Setup menus namely Main Advanced Security Server Boot Exit In the descriptive table following each of the menu screenshots settings in boldface a...

Page 90: ...the currently selected field only if it is user configurable Press these keys repeatedly to display each possible entry or the Enter key to choose from a pop up menu Note Grayed out fields are not user configurable Enter key Display a submenu screen Note Availability of submenu screen is indicated by a Esc If you press this key On one of the primary menu screens the Exit menu displays On a submenu...

Page 91: ...e Set the date following the month day year format BIOS Version Version number of the BIOS setup utility BIOS Date Date when the BIOS setup utility was created Processor CPU Type CPU Speed CPU Count Technical specifications for the installed processor Total Memory Size Total size of system memory detected during POST ...

Page 92: ...nu display submenu options for configuring the function of various hardware components Select a submenu item then press Enter to access the related submenu screen Advanced Processor Options Parameter Description Option CPU Type Processor model name ...

Page 93: ...ology Select whether to enable the AMD Virtualization Technology function VT allows a single platform to run multiple operating systems in independent partitions Enabled Disabled Execute Disable Bit Select whether to enable the Execute Disable Bit function Enabled Disabled PowerNow Technology Select whether to enable the PowerNow Technology function Enabled Disabled Node Interleave Select whether ...

Page 94: ...ration Parameter Description Option Extended Memory Total size of extended memory detected during POST DIMM Group 1 16 Status The size of memory installed on each of the memory slots Unlock Disabled Banks Press Enter key to configure ...

Page 95: ... whether to enable the Wake on Keyboard Mouse function Enabled Disabled Wake On Ring Select whether to wake up the system when an incoming call is detected on the modem Enabled Disabled Wake On RTC Alarm Select whether to wake up the system when an RTC alarm is detected Enabled Disabled ...

Page 96: ...lize the device expansion ROM for the related PCI slot Enabled Disabled LAN 1 2 Option ROM Scan Select whether to enable the selected onboard LAN device When enabled device expansion ROM will be initialized Enabled Disabled Onboard LAN 1 2 Control Select whether to enable the selected Onboard LAN 1 2 Control Enabled Disabled ...

Page 97: ...figuration for the serial port Enabled Disabled Auto Base I O address Base I O address and IRQ setting for the selected serial port 3F8 IRQ4 2F8 IRQ3 3E8 IRQ4 2E8 IRQ3 PS 2 Mouse Enables this parameter if you intend to use a mouse or trackball with a PS 2 interface Enabled Disabled USB Control Enables or disables the onboard USB controller USB1 1 USB2 USB1 1 Disabled Legacy USB Support Enables or ...

Page 98: ...TA0 Controllor Select whether to enable support for SATA devices Enabled Disabled SATA1 Controllor Select whether to enable support for SATA devices Enabled Disabled SATA2 Controllor Select whether to enable support for SATA devices Enabled Disabled NV RAID Configuration Press Enter to configure onboard SATA RAID Parameter Description Option ...

Page 99: ...selected hard drive Maximum Capacity Maximum capacity of the selected hard drive Multi Sector Transfers Set the multi Sector transfer mode 16 Sectors Disabled 2 Sectors 4 Sectors 8 Sectors LBA Mode Control Selects the hard disk drive translation method For drivers with more than 504 MB LBA mode is necessary Enabled Disabled 32 bit I O Enable or disable the 32 bit data transfer function Enabled Dis...

Page 100: ...installed in the server Transfer Mode Select a transfer mode to enhance hard disk performance Fast PIO 4 Standard Fast PIO 1 Fast PIO 2 Fast PIO 3 FPIO 3 DMA 1 FPIO 4 DMA 2 Ultra DMA Mode Selects DMA Direct Memory Access mode Mode 6 Disabled Mode 0 Mode 1 Mode 2 Mode 3 Mode 4 Mode 5 Parameter Description Option ...

Page 101: ...ata in the section of memory for ESCD Extended System Configuration Data which stores the configuration settings for non PnP plug in devices Yes No Multiprocessor Specification Select the multiprocessor MP specification revision level Note Some operating system will require a 1 1 setting for compatibility reasons 1 4 1 1 POST Error Pause Select whether to pause POST when a boot up error is detecte...

Page 102: ...or to shutdown When set to Stay Off the system remains off after power shutdown When set to Power On the system will be turned on from a power failure Last State Stay Off Power On NumLock Select the NumLock behavior during boot up On Off Parameter Description Option Event Log Validity Indicates the validity of the DMI event log Event Log Capacity Displays the space capacity allotted for the DMI ev...

Page 103: ...elect whether to allow logging of all DMI events Enabled Disabled ECC Event Logging Select whether to allow logging of ECC events Enabled Disabled Mark DMI Events as Read Press Enter to view the DMI event log then select a log entry to mark as read Clear All Event Logs Select whether to delete all DMI event log entries during the next system start up Yes No Parameter Description Option ...

Page 104: ...and change all settings in the Setup Utility User password Entering this password will restrict a user s access to the Setup menus To enable or disable this field a supervisor password must first be set A user can only access and modify the System Time System Date and Set User Password fields Power on password When the Password on Boot field is enabled a password will be required to boot up the se...

Page 105: ...er again 4 Press F10 5 Select Yes to save the new password and close the Setup Utility Parameter Description Option Supervisor Password Is This parameter indicates whether a supervisor password has been assigned Clear Enabled User Password Is This parameter indicates whether a user password has been assigned Clear Enabled Set Supervisor Password Press Enter to configure the supervisor password Set...

Page 106: ...e first entry then press Enter again 5 Press F10 6 Select Yes to save the modified password and close the Setup Utility Removing a system password 1 Use the up down keys to select a password parameter Set Supervisor Password or Set User Password then press Enter 2 Enter the current password then press Enter 3 Press Enter twice without entering anything in the new and confirm password fields After ...

Page 107: ... well as BIOS and BMC firmware versions Press Enter to access the related submenu Console Redirection Displays console redirection related settings Press Enter to access the related submenu Event Log Configuration Displays DMI event log related settings Press Enter to access the related submenu ...

Page 108: ...S 90 System Management The System Management submenu is a simple display page for basic system ID information as well as BIOS and BMC firmware versions Items on this window are non configurable Console Redirection ...

Page 109: ...Onboard COM B Baud Rate Select the baud rate for console redirection 300 1200 2400 9600 19 2K 38 4K 57 6K 115 2K Console Type Select a terminal type to be used for console redirection VT100 VT100 8bit PC ANSI 7bit VT100 VT UTF8 Flow Control Assign control for the console redirection flow None XON OFF CTS RTS Continue C R After POST Select whether to enable console redirection after POST On Off ...

Page 110: ...rameter Description Option Clear All Event Logs Press Enter then select whether to clear all entries in the system event log Log POST Sys Event Select whether to enable the BIOS event log to be integrated in the system event log Enabled Disabled ...

Page 111: ...priority during system boot up BIOS setup will display an error message if the drive s specified is not bootable By default the server searches for boot devices in the following order 1 Floppy disk drive 2 Optical disc drive 3 Removable device 4 Hard drive ...

Page 112: ...Discard changes made and close the BIOS setup Load Setup Defaults Load the default settings for all BIOS setup parameters Setup Defaults are quite demanding in terms of resources consumption If you are using low speed memory chips or other kinds of low performance components and you choose to load these settings the system might not function properly Discard Changes Discard all changes made in the...

Page 113: ...5 System troubleshooting ...

Page 114: ...This chapter provides possible solutions for specific problems If you cannot correct the problem contact your local Acer representative or authorized dealer for assistance ...

Page 115: ...of the methods below Perform Purpose To do this Soft boot reset To clear the system memory and reload the operating system Press Ctrl Alt Del Cold boot reset To clear the system memory restart POST and reload the operating system This will halt power to all peripherals Press the system power button off and then on ...

Page 116: ...occur at initial system startup are usually caused by an incorrect installation or configuration Hardware failure is a less possible cause If the problem you are experiencing is with a specific application see the There is problem with the software program section on page 104 ...

Page 117: ...ed and configured Are the BIOS configuration settings in the BIOS setup utility correct Is the operating system properly loaded Refer to the operating system documentation Are all hardware components compliant with the tested components lists Are all internal cables correctly connected and secured Are the processors fully seated in their mainboard sockets Are all standoffs in the proper location a...

Page 118: ...tor 3 Make sure the system power cord is plugged into a properly grounded AC outlet and in the power supply module cord socket 4 Make sure the display monitor and keyboard are correctly connected to the system 5 Turn on the display monitor 6 Set the display brightness and contrast controls to at least two thirds of their maximum range Refer the documentation that came with your display monitor 7 I...

Page 119: ...drive s DVD ROM drive floppy drive and any other 5 25 inch device you may have installed If any of these indicators fail to light up refer to related problems listed in the Specific problems and corrective actions section Confirming loading of the operating system Once the system boots up the operating system prompt appears on the screen The prompt varies according to the operating system If the o...

Page 120: ...stall the cards back in one at a time with a reboot between each addition to determine if one of them is causing the problem Make sure that you have properly installed system compliant memory modules and that there populated according to the system guidelines Make sure that you have installed system compliant processors and that there populated according to the system guidelines FDD activity indic...

Page 121: ... the tip of a paperclip into the small hole on the DVD drive Slowly pull the tray out from the drive until the tray is fully extended DVD drive cannot read a disc Do the following Make sure you are using the correct type of disc Make sure the disc is properly seated in the drive Make sure the disc is unscratch and free of any contaminant Make sure the drive s IDE and power cables are properly conn...

Page 122: ...ice connected to a USB port does not work Do the following Reduce the number of external devices connected to a USB hub Refer to the documentation that came with the device There is problem with the software program Do the following Verify that the software is properly configured for the system Refer to the software installation and operation documentation for instructions on setting up and using ...

Page 123: ...t you have properly installed system compliant memory modules and that there populated according to the system guidelines Make sure that you have installed system compliant processors and that there populated according to the system guidelines If you are using an add in video controller card do the following 1 Verify that the display monitor works using the onboard video controller 2 Verify that t...

Page 124: ...5 System troubleshooting 106 ...

Page 125: ...Appendix A Server management tools ...

Page 126: ...This appendix gives an overview of the different server management tools supported by your server ...

Page 127: ...e server in a network environment through a single management station For detailed instructions on how to install and use this utility refer to the user documentation accompanying it Onboard SATA RAID Configuration Utility Use any of these utilities to configure RAID for the system hard drives The two LSI utilities are only available when their corresponding SAS controller board option is installe...

Page 128: ...ing onboard SATA RAID To configure onboard SATA RAID you have to enable the onboard SATA RAID in BIOS first 1 Press F2 during the POST to enter the BIOS 2 After you entering the BIOS select Advanced I O Device Configuration NV RAID Configuration 3 Change the setting of NV RAID Configuration from Disabled to Enabled 4 After you changing the setting of NV RAID Configuration you will see all the SATA...

Page 129: ... and start to install OS Configuring LSI MegaRAID SAS 8708ELP This section briefly shows how to create RAID with LSI MegaRAID SAS 8708ELP Starting LSI MegaRAID SAS RAID Configuration Utility To start LSI MegaRAID SAS RAID Configuration Utility for MegaRAID SAS 8708ELP press CTRL H when you see the RAID BIOS during POST After POST finished the Adapter Selection page will show on the screen Please c...

Page 130: ...Next after you creating the logical volume 10 Click on Accept and Yes to save the configuration 11 Click on Yes to initialize the new logical drives You will see all the logical drives listed 12 Click on Home to go back to the configuration menu 13 Now you can reboot the system and install the Operating System Select Exit click on Yes and press Ctrl Alt Del to reboot the system Assigning a Hot Spa...

Page 131: ...reboot the server Creating a RAID volume 1 Select Configuration from Management Menu 2 Select New Configuration from the Configuration menu An array selection window displays the devices connected to the current controller 3 Press the arrow keys to choose specific physical drives and press spacebar to associate the selected drive with the current array The indicator for selected drive change from ...

Page 132: ...ent Menu Assigning a Hot Spare Disk 1 Select Objects from Management menu 2 Select Physical Drive from Objects All of the HDDs will be listed 3 Select a drive marked as READY and press Enter 4 Select Make Hot Spare and press Enter 5 Select Yes then you will see the HDD is changed from READY to HOTSP 6 Press ESC to return to the Management Menu Save and Exit Embedded RAID Configuration Utility 1 Wh...

Page 133: ...Appendix B Rack mount configuration ...

Page 134: ...This appendix shows you how to set up the Altos G5450 server in a rack mount configuration ...

Page 135: ...the rack from falling over when one or more systems are fully extended out of the rack assembly You must also consider the weight of any other devices installed in the rack assembly The equipment rack must be installed according to the manufacturer s instructions Main AC power disconnect You are responsible for installing an AC power disconnection for the entire rack unit This main disconnection m...

Page 136: ...it overloading Appropriate consideration should be given when connecting the supply circuit to the system to avoid any circuit overload The system name plate rating should be used when addressing concerns about circuit overload Rack mount kit The rack mount kit components and their respective function is listed on the table below Component Quantity Usage Mounting rails 2 Allows the server to slide...

Page 137: ...onents Refer to the next section for details Screw type Quantity Figure Usage M6 X 13 8 Install the mounting rails to the rack M6 x 18 2 Secure the cable arm to the rack M6 cage nut 2 Install into the vertical rails of the rack for cable arm support Distand 8 Install into the vertical rails of the rack for server support M4 x 5 4 Secure the mounting rails to the chassis U 6 32 x 6 4 6 Secure the r...

Page 138: ...h closer spacing to the center of the next pair is equivalent to 1U Note The unit of measurement used in this guide is U 1U 1 75 inches or 44 45 mm The total sum of the heights of all components in the rack measured in U cannot exceed the height of the rack For more information refer to the documentation that came with the system rack When installing components you must start your measurement from...

Page 139: ... Use a flat blade screwdriver to remove the stoppers securing the foot stands to the chassis 3 Detach the foot stands from the server Store the foot stands and its toppers for future reassembly 2 Expose the installation recess for the topside inner rail 1 Remove the two screws securing the recess cover on the topside of the server 2 Detach the recess cover from the server ...

Page 140: ... 2 Do the same thing to the other mounting rail 4 Attach the rack handles and inner rails to the server 1 Align the screw holes on the rack handles with those on the server 2 Secure the rack handles with two U 6 32 x 6 4 screws each 3 Insert the pegs on the server with the notches on the mounting rails then slide the mounting rails backward to seat them properly 4 Secure the mounting rails to the ...

Page 141: ...rack 2 Adjust the front bracket to the preferred length 1 Turn the captive thumbscrews counterclockwise to loosen them 2 Slide the front bracket to the preferred length 3 Secure the front bracket in its preferred position by turning the captive thumbscrews clockwise Do the same thing to the other front bracket ...

Page 142: ...on 124 3 Install the mounting rails to the system rack 1 Install the mounting rails to the rack by using four M6 x 13 screws for each rail 2 Extend the middle sliding piece of each mounting rail forward until you hear an audible click ...

Page 143: ...rack It is also recommended that two or more people help in installing the server to the rack to minimize the chances of accidents 1 Press the release latch on both sides of the rack mounting rails 2 Carefully align the inner rails attached to the server with the fully extended mounting rails on the rack then push the server into the rack until you hear an audible click ...

Page 144: ...m the system As you slide the system in and out of the rack the cable arm collapses and extends keeping the cables untangled and attached to the system To install the cable arm 1 Attach the cable arm to the rear panel using two U 6 32 x 6 4 screws 2 Install two M6 cage nuts into the vertical rail to which the cable arm is to be attached ...

Page 145: ...uts and secure it with two M6 x 18 screws 4 Arrange the server cables 1 Connect the power peripheral and networking cables into their appropriate ports on the rear panel Go to page 26 for related instructions 2 Secure all server cables to the cable arm using the cable clamps ...

Page 146: ...Appendix B Rack mount configuration 128 ...

Page 147: ...vice Configuration 79 IDE Configuration 80 Main menu 73 Memory Configuration 76 navigation keys 72 PCI Configuration 78 Security menu 86 Server menu 89 System Management 90 BMC module board layout 18 install 60 specifications 7 boot time diagnostic screen 83 boot up sequence 93 C cable arm 126 CMOS RAM 70 console redirection 90 D DIMM population guidelines 53 CPU 1 54 CPU 2 56 DMI event log BIOS s...

Page 148: ...21 troubleshooting 104 LED indicators front panel 20 HDD carrier 21 LAN port 21 power supply module 22 M mechanical specifications chassis 6 mainboard 6 media storage specification 4 upgrade option 7 memory 52 BIOS settings 76 installing 57 reconfiguring 57 removing 56 troubleshooting 103 monitor port 11 O operating system configure 29 support 5 P PCI bus slots BIOS settings 78 overview 58 Phoenix...

Page 149: ...e 4 power supply 5 processor 3 server management 5 system fan 5 video controller 4 status fault indicator description 20 location 10 supervisor password 86 system boards ARMC 3 module 19 backplane board 17 BMC module 18 mainboard 14 system fan location 13 system memory reconfiguring 57 system passwords change 88 power on password 86 remove 88 set 87 supervisor password 86 user password 86 system r...

Page 150: ...ms 98 memory problem 103 network problems 104 power indicator problem 102 software program problem 104 system reset 97 USB device problems 104 U UID switch 12 unit identification see UID switch 12 USB ports front 10 rear 12 troubleshooting 104 user password 86 W wake up events Wake on Ring 77 Wake on RTC alarm 77 ...